What Are the Different Types of Receptionist Qualifications?

A tour guide qualification certificate is a certificate that indicates that a person is qualified to engage in the professional career of a tour guide, and proves that someone has the qualifications as a guide. The certificate is issued by the tourism administration department of the State Council, that is, after taking the qualification examination for tour guides and passing the examination, the certificate is obtained from the tourism administration department.

Tour Guide Qualification Certificate

A tour guide qualification certificate is a certificate that indicates that a person is qualified to engage in the professional career of a tour guide, and proves that someone has the qualifications as a guide. The certificate is issued by the tourism administration department of the State Council, that is, after taking the qualification examination for tour guides and passing the examination, the certificate is obtained from the tourism administration department.

A tour guide is a person who obtains a tour guide qualification certificate in accordance with the provisions of the guide on the management of tour guides, and provides guides, explanations and related travel services for tourists. According to the work area, tour guides can be divided into overseas tour guides, full-time tour guides, local tour guides, and scenic spot tour guides; by language, they can be divided into Chinese tour guides (including Mandarin, dialect, and minority language tour guides) and foreign language guides (including English, Japanese, Korean, French, German, Italian and other language guides); according to the technical level, it can be divided into primary, intermediate, advanced and special guides.

In January 2016, the National Tourism Administration notified that the tour guide's qualification certificate is valid for life, and the tour guide's license is universal throughout the country. ^[1]

(1) Citizens of the People's Republic of China;

(2) Have a high school, secondary professional school or above;

(3) Have basic knowledge and language expression ability to meet the needs of tour guides;

(4) Good health.

The registration process is as follows:

1. Candidates should log on to the online registration system of the National Tour Guide Qualification Examination for online registration.

2. After successful registration, candidates should bring the second-generation ID card and photocopy, original and copy of academic certificate, recent health certificate and photocopy issued by the hospitals above the county level, downloaded registration form and two one-inch recent Headless photos go to the designated section for qualification review.

3. Payments can only be made after the qualifications have been passed, and the fees will not be refunded after the payment is successful.

4. In order to adapt to the new situation of talent flow, eligible candidates are allowed to take the tour guide qualification examination in non-hukou locations as appropriate. Such candidates should provide a temporary residence permit when they register, and the current work unit will issue a specific certification letter and test opinions; those who do not have a work unit in a non-hukou location may not register.

5. Candidates who have obtained the "Guidance Certificate for Tour Guides" (Certificate in International Society only) apply for additional examinations. The registration procedure is the same as that for new candidates. The original certificate and a photocopy or test transcript are required.

Registration from June to August every year.

The written test is a national unified test, which takes place in the middle of November and takes the form of a computer-based test.

The oral test (interview) will be conducted after the written test, and the specific time and place will be determined independently by each province according to the actual situation.

1. My identity card (original), temporary residence permit for other provinces

2. Original education certificate (high school graduation or above)

3 Certificate of recent health status issued by a hospital at or above the county (district) level (must include routine examination and two and a half examinations of liver function and hepatitis B)

4 Electronic version of my 1-inch colorless recent photo, online registration

5. Collect and complete the "National Tour Guide Qualification Examination Registration Form" at the registration site

6. Register with the tourism bureau where your residence is located; college students register with the tourism bureau where the school is located; if you work outside the country, you must hold a temporary residence permit in the migrant city and register with the tourism bureau in that city

7. To apply for the foreign language tour guide qualification examination, you must have a college degree or above in a foreign language major, or an undergraduate degree in a non-foreign language major.

Examination Content

There are four books for the written test: "Basic Guides", "Guidelines for Travel Guides", "Tourism Policies and Regulations", "Basic Guides for Local Guides"

There are three book tutorials for the interview test materials: "Guide to the Province", "Guideline Guide Service", "Tourist Special Issue Handling and Resilience"

After passing the written test, you can fully prepare for the oral exam. Generally speaking, there are three examiners who will ask 2 to 4 questions. The questions asked by the examiner include tour guide practice and scenic spot knowledge. You mainly answer the content of the tour guide practice. There is no problem, because the practice of tour guides is available in books, and there is a lot of knowledge about attractions, it is difficult to review, it is difficult to review, you can only read as many relevant books as possible, but it is recommended to familiarize with the common sense of the main attractions, too partial answer It won't be ashamed to come out. In addition, it is important to prepare welcome and farewell speeches. Teachers have a higher chance of drawing.

Answering questions is important, but the most important thing is to explain your tour guide words. This is the most important thing. Generally speaking, as long as you are fluent in Mandarin during the tour guide's explanation process, the explanation will not stop. Congratulations on your successful passage, where psychological quality is especially important. It is advisable to prepare the guide words for 5-7 minutes (the specific time is best to determine for yourself), not too long, because the oral test time is only 15 minutes, and you have to leave time for the teacher to ask questions, so you must read the guide words Practice with the watch several times. Pay attention to the sounds loud, clear, clear, and smile slightly on the face. This is what you need for the exam. Of course, the practice of reading the watch is to grasp the time during the exam. Short, make changes quickly, don't think of this sentence or that allusion classic, you can't bear to delete, the teacher has to face hundreds of candidates a day.

In addition, you should pay attention to the test: Generally, there is only one candidate in the test room, and after the test is completed, the next one, so be sure to knock on the door before entering the door to show respect for the teacher. After entering, you should greet the examiner, face to face Be modest and courteous to the examiner.

After answering the questions, the teacher will score you separately and then announce your final grade in public.

1. Those who pass the exam within two months from the end of the exam will be issued a tour guide qualification certificate.

2. According to the National Tourism Administration's Decree No. 40: Decision on the Abolition of the Measures for the Implementation of the Management of Tourist Guides, the three-year effective system for the qualification of tourist guides will be suspended. No validity period is set.

3 According to the spirit of National Tourism Administration (2001) No. 5 Document, there is no supplementary examination for the qualification examination for tour guides.

1. Mandarin-speaking tour guidesforeign language tour guides, such as English, French, Japanese, Korean, Russian, German, and Spanish. Language type, translation and foreign trade can be done later.

Two, junior tour guides-intermediate tour guides-advanced tour guides, etc.

Third, tour guides-postgraduate students in tourism management, etc.-professional teachers of tourism management

Fourth, the guide-hotel attractions staff and other related work

V. Tour Guides-Commercial hotels and specialty shops

VI. Tour guides-transforming into master of ceremonies, taking advantage of the eloquence of tour guides

VII. Guides-Good writing can be a freelance writer, photojournalist, etc.

Tourism planner

Nine, tour guides-planning-own travel agency boss

10. Switch to an industry that is not related to the situation, and start a new life.

Foreign language guides are the most "fragrant"

Among the tour guides, foreign language tour guides have particularly high incomes. Small-language tour guides are the most scarce and the market has the most demand. Beijing receives 3 million overseas tourists each year, involving 26 languages. Except for large languages such as English and Japanese, tour guides in other small languages are scarce. There are 5 Portuguese tour guides, and Greek, Mongolia, Vietnam, Sweden, and Albanian tour guides. There is only one, and there are not many other tour guides like Spanish, Korean, Russian, Thai, and Indonesian.

Among the nearly 4,000 Mandarin and local tour guides, local tour guides are rare. It is reported that there are only 100 Cantonese tour guides, 11 Southern Fujian tour guides, and 1 Hakka and Taishan tour guides in Beijing.

The number of senior tour guides also needs to be increased. As of 2013, of Beijing's 7000-8000 tour guides, there were only more than 200 senior tour guides, only 500-600 intermediate tour guides, and the rest were junior tour guides. The tourism management department expects high-quality guides to join this industry as soon as possible.

The rise of tourism has led to the favor of the tour guide profession, and the number of people applying for tour guide qualification certificates has doubled year by year. The background of those who apply for the qualifications of tour guides varies greatly. The youngest candidate is 18 years old, the oldest reaches 73 years old, the lowest is a high school, the highest is a PhD, the industry spans a lot, all sectors of industry and commerce, research institutes, colleges and civil servants have registered, so many people are not engaged In this profession, the main purpose of some people holding a certificate is to hope to be a part-time tour guide in their spare time, and some are just to expand their life experience.