What Are the Best Tips for End of Life Communication?

Communication between nurses and patients is an important way to improve and improve the quality of medical and nursing care. To this end, the editor from a new perspective, learning from new theories of foreign communication research, taking communication processes as the main line, systematically introduced the methods and skills of nurse-patient communication, including overview, starting interviews, collecting information, providing interview structures, establishing relationships, Explanation and planning, closing interviews, core communication skills involving special issues, communication skills and aesthetic accomplishments, communication skills and etiquette accomplishments, communication skills and psychological accomplishments, etc., and proposed problems and solutions for each communication link, enumerating Case study. This book is suitable for reference reading of clinical nurses, psychological consultants and other medical personnel, and can be used as training materials for nurse-patient communication.

Nurse-patient communication skills

Chapter 1 Introduction

Section I Overview

First, the concept of communication

Structure of communication

Third, the function of ditch energy

Factors affecting communication

Doctor-patient communication and nurse-patient communication

I. The concept and basic concepts of doctor-patient communication

Second, the new concept of doctor-patient communication

The concept and importance of nurse-patient communication

Section 3 Types and Significance of Communication Skills

Types of communication skills and their correlation

Significance of Communication Skills Training

Basic framework of communication skills

Incorporate process skills into communication courses

V. Suggestions for personalized teaching and learning

With Calgary-Cambridge Guide (1998 Edition) Communication Process Skills

First, start talks

Collecting Information

Structure to provide consultation

Building relationships

V. Interpretation and Planning

Six, the end of the meeting?

Choice of condition explanation and diagnosis plan (including content and process skills)

Chapter 2 Start Interview

Section I Overview

I. Problems in communication

Objectives

Section 2 Tips

First, prepare

Establish the initial harmonious atmosphere

Third, confirm the reason for the visit

Section III Skill Training and Knowledge Link

First, self-introduction skills training

Second, self-introduction and opening skills

3. Impression formation and impression management

Fourth, improve the psychological ability of communication

Chapter 3 Collecting Information

Section I Overview

I. Problems in communication

Objectives

Contents of information collection in nursing interviews

I. Disease-Guided Model

2. Illness pattern

Third, another template for information collection content

Section III Process Techniques for Information Collection

First, explore the patient's problems

Second, other skills to understand the patient's point of view

Third, the process of integrating information collection

Section 4 Skill Training and Knowledge Link

I. Questioning and listening skills training

Second, emotional transmission and feedback skills training

3. Feedback is the vitality of communication

4. Beautify the sound

Chapter 4 Provide Interview Structure

Section I Overview

I. Problems in communication

...

Chapter 5 Building Relationships

Chapter 6 Explanation and Planning

Chapter 7 Ending the Talks

Chapter 8 Core Communication Skills Involving Special Issues

Chapter 9 Communication Skills and Aesthetic Cultivation

Chapter 10 Communication Skills and Etiquette

Chapter 11 Communication Skills and Psychological Cultivation

references

Appendix A CALGARYCAMBRIDGE GUIDE TO THE MEDICAL INTERVIEWCOMMUNICATION PROCESS CaNaryCambridge Guide Communication Process Skills

Appendix B THE ENHANCED CALGARYCAMBRIDGE GUIDE TO THE MEDI CAL INTERVIEW Enhanced CalgaryCambridge Guide Medical Interview