What Are Management Consulting Services?

Management Consulting (Management Consulting), management consulting is divided into general management consulting and similar micro consulting, management course training and other subdivision management consulting business. The essence of management consultation is that western medicine requires investigation and diagnosis to prescribe medicine, and it is also like traditional Chinese medicine that requires prescribing and hearing to prescribe medicine.

Management consulting

Business Management Consulting

1.

basic introduction

Management consulting is carried out by experts with rich business theoretical knowledge and practical experience, working closely with relevant personnel of the enterprise, applying scientific methods to the enterprise.

1.Scientific

Scientific nature is the foundation of management consulting. The scientific nature of management consulting is reflected in three aspects:

First, the entire consulting process follows the basic principles of management science and other related disciplines.

Second, the diagnostic process of management consulting is in line with the process of cognition of things from the inside and the outside, to the removal of falsehood and the truth, and from local to global.

Third, the management consulting improvement plan follows the principle of "one key and one lock", which is highly targeted.

2. Innovative

Innovation is the source of vitality and vitality for management consulting.

The first is innovation in improvement programs. The consultants propose multi-level and multi-angled solutions from the management philosophy, management system and mechanism, and management methods to help clients improve performance.

Second, innovative diagnostic methods. When providing management consulting services, consultants constantly use new ways of thinking and new perspectives to observe new customers, use different methods and tools to analyze their problems and reasons, and use innovative spirit to design practical and feasible Breakthrough consulting solutions.

3. Effectiveness

Effectiveness is the foundation and premise of management consulting. Management consulting solutions provided by consultants to clients shall ensure their quality and effectiveness.

4.Independence

The consultant should look at and think about the client's problems objectively and neutrally, and put forward his own independent opinions. These opinions of consultants are based on in-depth research and scientific analysis, and should not be influenced by the opinions of business leaders or the emotions of employees, nor should they be easily changed by the influence of other factors outside the company. .

5. Cooperation

Throughout the consultation process, on the one hand, the consulting project team members need to cooperate with each other to give play to their expertise to form a team advantage and maintain the consistency of the team; on the other hand, the consulting project team and the relevant personnel of the client must maintain close coordination. Communicate and trust each other. Good cooperation is a necessary condition for the success of management consulting projects and a basic requirement for the quality of consultants.

The providers of management consulting can be divided into two levels: data providers and solution providers. The former provides primary data resources for consulting companies to analyze and process to form relatively complete consulting recommendations; the latter is a high-level supplier that directly provides intellectual resources and proposes proposals or final reports.

It is to fundamentally improve the quality of the enterprise and improve the enterprise

Management consulting has basic procedures. A complete management consulting activity includes four phases, namely business negotiation phase, diagnosis phase, improvement plan design phase, implementation guidance and project summary phase. The following only briefly introduces the meaning and work content of each stage.

(I) Business negotiation stage

The business negotiation phase starts with the client's consulting needs, passes through the mutual understanding and negotiation between the consulting agency and the client, and ends with the signing of a management consulting service contract. This phase includes the following:

1. Obtain information on consulting needs;

2. Initial negotiations with customers;

3. Conduct preliminary investigations;

4. Write a project proposal;

5. Demonstrate the strength of consulting agencies;

6. Conduct business negotiations;

7. Confirmation and signing of management consulting service contract.

(B) the diagnosis stage

The diagnosis phase begins with the preparation of consultation according to the consulting service contract. After investigation and analysis, the customer's problems and the reasons for the problems are identified, the direction and focus of the improvement suggestions are clarified, and the diagnostic report is written until the report is communicated to the customer to obtain the diagnostic report The entire process until approval. This phase includes the following:

1. Before entering the customer unit

According to the scope, traditional management consulting can be divided into global consulting and unit consulting.

1. Global consultation. Global consultation is to consult the overall situation of the enterprise.

2. Unit consultation. Unit consulting is a specific consultation on a certain functional aspect of an enterprise.

Consumers of management consulting can be divided into final

Early history

Basically, the birthplace of management consulting is Britain and the United States. The consulting industry was founded by American pioneers in the late 19th and early 20th centuries and British management thinkers and businessmen after the 1920s.

The first generation of management consultants was born in the United States between 1870 and 1914, when their main role was to help manufacturing companies improve productivity and efficiency. Their particularly active area is steel engineering companies in the northwestern United States. At that time, people did not call them management consultants. In fact, no one knew the true meaning of management consultants; instead, they called them "industrial engineers". People see them as time and movement researchers, and it wasn't until the 1960s that their dominant view changed.

Taylor left a special legacy for people. Taylor's research program led him to be called "

1. The scale of China's management consulting institutions is significantly behind that of internationally renowned consulting companies

2. Most local management consulting agencies lack core competitiveness

3. The professional level of management consulting practitioners needs to be improved

4. The brand building of local management consulting agencies needs to be strengthened

the reason

1. The business community does not know enough about management consulting

2. The management management's understanding of management consulting needs to be improved.

3. Due to the current downturn in the national economy, many enterprises have the heart to treat diseases and are unable to seek medical treatment.

4. Serious outbreak psychology and short-term behavior in the corporate world

5. The management consulting industry is a mixed bag, the overall level of consulting is not high, and it lacks industry norms.

6. The shortage of talents in the management consulting industry restricts the development of the industry.

International Development History

The first generation of management consultants was born in the United States between 1870 and 1914, when their main role was to help manufacturing companies increase productivity and efficiency. Taylor's research program made him known as the father of "scientific management".

The US government has also purchased consulting services from Booz, Allen & Hamilton.

In the 1960s, the industrial structure and the economic structure have undergone tremendous changes, so consulting activities have also developed vigorously. At the same time, "target management" is prevalent. The framework for Management by Objectives was proposed by John Hamborough. "I think that the future of consulting, the foreseeable future, is to be able to see (in the management process) the interconnections between the various components, not the components themselves."

By the end of the 1970s, accounting consulting companies had a considerable market share in the consulting market.

In the 1980s, manufacturing systems / technology and total quality management became the fastest growing segments of the UK management consulting market.

The development of the company's international operation has also promoted the emergence of a brand new consulting market, namely cultural change management. At the same time, there is an increasing demand for human resource management (HRM) consulting. Consulting companies' IT projects account for less than 10% of the consulting business market. Today, IT projects have a strong 25% market share.

The development of online consulting will further drive people's demand for another service that we have not yet encountered-knowledge management advice and services. In 1999, the MCA published a report called "Globalization and the Knowledge Society." Connectivity will become the driving force for knowledge management, enabling businesses and communities to connect in ways that were unimaginable 20 or 30 years ago. .

International organizations

The organizations with the most influence in the management consulting industry are the British Consulting Association and the American Consulting Association.

In the 1920s, the world's first batch of management consulting companies emerged. These companies formed the world's oldest consulting professional organization with the membership of a unit (group qualification) as a condition for membership-"The Association of Consulting Management Engineers" (ACME). The "Management Consultants Association", the most influential consulting professional organization with individual membership (individual qualifications of management consultants) as the entry condition, was established in 1968; after that, another professional organization that merged individual qualifications and unit group qualifications as membership requirements was the "International Consulting Association" "Established. The original intention was to set up and implement a professional self-regulatory system called "visa management consultant" to improve the quality of management consulting practice, called "

Management consulting company refers to a company engaged in management consulting activities and providing consulting services for enterprises and entrepreneurs. According to the focus of management company service categories, management consulting companies can be divided into comprehensive management consulting companies, strategic management consulting companies, production, human resources, finance, logistics, marketing, and information system management consulting companies. An independent and professional consulting service organization designed to help enterprises and entrepreneurs to solve management and business problems, identify and seize new opportunities, strengthen learning and implement changes to achieve corporate goals. It is composed of experts with rich knowledge and experience in business management.

basic introduction

Management consulting is a high-intelligence service business undertaken by people who have rich management knowledge and experience, and who have mastered consulting techniques. It is based on the requirements of the company, and is closely integrated with the management of the company. Applied science Method, find out the main problems existing in the enterprise, carry out quantitative and qualitative analysis with real evidence, find out the reasons for the problems, propose practical improvement plans, and then guide the implementation plan, so that the operation mechanism of the enterprise is improved and the enterprise is improved. Management level and economic benefits.

Five aspects of meaning

Specifically, it contains five aspects of meaning:

1. Basic requirements for management consultants:

Knowledge of management theory;

Have practical management experience;

To master the techniques of consultation, you must undergo specialized training in consultation.

Because consulting takes on the task of improving corporate management, it is engaged in high-intelligence and high-intensity mental labor, which determines that consultants must have high quality, management knowledge and consulting experience.

2. Objects of management consulting

That is, the enterprises being consulted must be established on a voluntary basis. Because consulting is a service in itself, it is different from those of the previous inspection, acceptance and working groups. With regard to the work of these groups, the company is in a passive "checked-in" position, afraid of detecting problems and affecting the "image" of the company. The company has a "taboo disease and refrain from medical treatment" mentality. The consulting service is that the company feels "discomfort". Difficult competition, uncoordinated production, supply and marketing, low profit margins, or even losses, but the company leaders were struggling to understand, so they actively hired consulting experts to provide consulting services to the enterprise. Enterprise managers are willing to actively cooperate closely with consultants and require consultants. give

In the fierce market competition, in order for clients to gain a competitive advantage, management consulting services must be able to provide clients with key problem solutions with higher value.

1. "Symptomatic medicine" and "tailor tailoring", according to the specific needs of customers, take appropriate consulting methods.

2. Clearly defining issues and identifying key issues can ensure that consultations follow the correct trajectory.

3. Identify the opportunities that may bring huge benefits to the enterprise, and provide effective help for solving the most urgent problems facing the enterprise.

4. Creative problem solving methods and close cooperation with customer management.

5. Based on the best experience in industrial practice, a wide range of industries and professional competitiveness.

6. According to a clear market positioning, adopt an action plan suitable for enterprise development.

7. Coherent project reporting, put forward the conditions for successful implementation of project recommendations and implementation of goals, and consulting recommendations are operable.