How Do I Become a Clinic Office Manager?

Director of the Office of the Guangdong Provincial People's Hospital, a member of the Communist Party of China, a master's degree, the eighth and ninth members of the Guangdong Youth Federation, and the president of the Guangdong People's Hospital Foreign Affairs Volunteer Association. He has published articles in core journals of health management many times. He was the first to introduce the concept of outpatient appointment service abroad. He has made remarkable achievements in medicine.

Chen Zebo

(Director of Guangdong Provincial People's Hospital)

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Director of the Office of the Guangdong Provincial People's Hospital, a member of the Communist Party of China, a master's degree, the eighth and ninth members of the Guangdong Youth Federation, and the president of the Guangdong People's Hospital Foreign Affairs Volunteer Association. He has published articles in core journals of health management many times. He was the first to introduce the concept of outpatient appointment service abroad. He has made remarkable achievements in medicine.

Chinese name

Chen Zebo

Country of Citizenship

China

date of birth

December 1969

Major achievements

"National Advanced Individual in Health and Foreign Affairs"

Chen Zebo, male, born in December 1969, member of the Communist Party of China, master's degree, deputy director of the Hospital Administration Committee of the Guangdong Provincial Hospital Association, director of the Guangdong Provincial People's Hospital Office, eighth and ninth members of the Guangdong Youth Federation, Guangdong Province President of People's Hospital Foreign Affairs Volunteer Association. He has been awarded the title of Guangdong Province's Advanced Individual in Health and Foreign Affairs in the fight against SARS. ^[1]

After coming to work at the Guangdong Provincial People's Hospital in 1989, he still holds a hard-working spirit of being enterprising and brave enough to challenge himself. After his work, he has successively obtained a postgraduate from the Central Party School and a postgraduate in medicine management from Zhongshan University. He has become one of the Guangdong Provincial People's Hospitals. A few people have a dual master's degree in hospital management. In September 2000, Chen Zebo received a Victor Chang scholarship from Australia and went to the Australian Department of Health to study health management. After returning to China, he did not stop learning. He still read Chinese and English management journals every day, paid close attention to the academic development and development status of hospital management, and published articles in core journals of health management many times.

From 1991 to 1992, in response to the provincial government's call for medical poverty alleviation, Chen Zebo took the initiative to apply to Luhe County Medical Center for medical poverty alleviation. In this year, Chen Zebo overcame various difficulties such as poor facilities and poor conditions in the hospital, united the local medical staff to make progress, and strived to improve the medical standard. He helped the grass-roots hospital to establish a laboratory, which improved the level of diagnosis and treatment of the hospital. The increase has been highly praised by the leaders of the hospital and the local people.

In June 1996, he was just newly-married. He was selected to participate in the first outstanding undergraduate job training organized by the Organization Department of the Provincial Party Committee. As a reserve cadre candidate selected by the Department of Health, he was assigned to the rural grassroots assistant town mayor assistant, in charge of the town. Health work is two years away. During the period of employment, Chen Zebo found that the conditions of the local health center were poor, and the delivery of women in the local rural areas was mostly carried out in their own homes, which was prone to cross infection and the risk of accidents among pregnant women was also relatively high. Therefore, he organized relevant personnel to propose a plan to set up a centralized hospital delivery point in the local hospital. The plan was supported by the local town government and the family planning department and was quickly implemented. Chen Zebo raised funds from various parties, vigorously grasped the department construction, talent training, and service promotion of in-patient delivery, and implemented a centralized in-patient delivery point in the town in a short time. This measure provided safe and convenient medical services for local mothers to give birth, avoided birth infections, reduced the local infant mortality rate, and helped local family planning efforts. In addition, he actively strengthened communication and coordination with higher-level health departments, repeatedly supported the surplus instruments and equipment of large hospitals to local health centers, recommended local medical technicians to study at provincial hospitals, and established provincial-level hospitals and The technical support agreement of the local hospitals has done everything possible to improve the medical and health standards of local grassroots hospitals and benefit the majority of local medical patients.

After returning from his post in 1998, Chen Zebo was transferred from a technical post to the head of the secretary's office in a hospital office. The change in position means a change in role and a change in thinking. Chen Zebo began to slowly think and explore how to promote the development of provincial medicine from a management perspective, and to benefit the broad masses of the people.

In the study in the Australian Ministry of Health in 2000, Chen Zebo broadened his horizons. He was eager to learn advanced foreign hospital management concepts and management methods, and began to think about how to introduce these advanced concepts, methods and experiences into Chinese hospital management. .

After Xuecheng returned to China, Chen Zebo served as the deputy director of the hospital office, and in July 2005 served as the director of the office. In his new position, Chen Zebo, combined with his overseas studies, has devoted himself to hospital management.

He used the pioneering spirit of a young manager to launch a new service model. Greatly improved the level of patients served by the Provincial People's Hospital.

He first introduced the concept of outpatient appointment service abroad to the Provincial People's Hospital. In 2000, the Provincial People's Hospital took the lead in launching outpatient appointment services in the province. Patients can make appointments with doctors and doctors by phone, which improves patient's grasp of time. There is no need to get up early and wait in long queues, and it also avoids the situation that patients spend time and effort queuing up and fail to register. Appointment clinic services have gained great development in provincial medicine in recent years. At present, the appointment rate for outpatient clinics exceeds 40%, which benefits patients in Southeast Asia. Provincial doctors' outpatient appointment system has been well received among peers and has now been adopted by major hospitals. This system alleviates the problem of "difficult to see a doctor" to a certain extent.

He promoted the establishment of the aviation emergency center of the Guangdong Provincial People's Hospital, and opened a underground, ground, and air trinity green life channel for the rescue of critically ill patients with public health emergencies. This is an international advanced emergency medical model. It takes only 90 seconds from the apron to key departments such as the Provincial Medical Operating Room, ICU, and CCU, which realizes the real "time is life". Today, the provincial medical air emergency network covers Guangdong, Guangxi, Hunan, Jiangxi, Fujian and other provinces, which has improved the emergency level in South China and has become a professional brand of the Provincial People's Hospital. ^[1]

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