How Do I Get Telesales Training?

Come up first and say greetings, like "hello", "sir" ... use the honorable title "| hello"

Telemarketing Tips

As more and more industries and enterprises attach more and more importance to telephone sales, it also brings with them customers' increasing resistance to telephone sales. In this context, telemarketers and telemarketing managers face increasing challenges:
How can we approach customers in a more professional way in order to build our professional image and maintain the company's continued brand reputation?
How to effectively shorten the average call duration of the telesales representative and team, the average number of orders and the sales cycle to further improve sales efficiency?
How to effectively increase the average order volume and average order amount of sales call representatives and teams?
In this course, Zhang Zhangbo's detailed analysis of "milestones", "grabbing", "digging", "talking", and "requiring" in telephone sales will give you the correct answer.
milestone
The significance of milestones
Three typical psychological activities purchased by customers and sales milestones
Sales process based on sales milestones
Start the game
Five elements of opening remarks
Building relationships: draw closer and attract attention
Purpose: Stimulate interest
Confirm demand
Dig demand
From opening to excessive excavation
How to ask questions to increase the rate of customers answering questions?
Listen to three levels
cause problems
Find the reason
stimulate demand
Advantage guidance
Three levels of demand
Methods to identify and summarize customer needs
Talk about the plan
A transition language from exploring needs to talking about solutions
E: indicates understanding of demand
F: State the selling point of the product
A: State what you can do
B: Emphasize the value after meeting the demand
E: Give evidence
C: get feedback
Pass on confidence
Maximum value
Minimize expenditure
visualization
Examples / parables / success stories
To promise
Transition from talk plan to commitment
Desire: Dare to want
Opportunity comes from listening
Application of commitment methods
Handling of delays
Treatment of concerns
Application of four competitive strategies
Handling of price objections
Customer tracking
What to do after ending the call
Follow-up letter template
Methods of building relationships
Tracking frequency and form
Main content of each lecture
Lecture 1: Milestones
Lecture 2: Good preparation
Lecture 3: Getting Started (Part 1)
Lecture 4: Get Started (Part 2)
Session 5: Digging Demand (Part One)
Lecture 6: Digging Demand (Chinese)
Lecture 7: Digging Demand (2)
Lecture 8: Talk about the plan
Ninth Lecture: Be Committed (Part 1)
Lecture 10: Commitment (Chinese)
Lecture 11: Be Committed (Part 2)
Lecture 12: Follow me

IN OTHER LANGUAGES

Was this article helpful? Thanks for the feedback Thanks for the feedback

How can we help? How can we help?