Fitness membership consultants are not just sales staff in fitness centers. It is also a service staff of the fitness center. In actual work, the position is equal to sales and service. The work of fitness membership consultants helps customers to provide professional fitness services from a professional perspective. Sales work
Basic Information | Job Title: Fitness Membership Advisor | Affiliation: Membership Department (Sales Department) |
Job Number: | Job level |
Responsible superior: Membership manager (sales manager) | Subordinates responsible: |
Working relations | Internal working relationship Fitness club operation department 2. Fitness club coaching department External working relationship Facing members directly (including individuals, enterprises and institutions, social organizations, etc.) Affiliation Senior Membership Manager, General Manager of Fitness Club (Shop Manager) |
Job summary | Complete monthly sales of membership cards and provide quality customer service to members |
Job responsibilities | 1) External market expansion. Including dispatch and direct customer visits. In the expansion process, it has a good image and etiquette, can spread health concepts to customers, and can promote and maintain the company's brand image. 2) Invited customers and in-field maintenance, can actively collect and organize customer information and contact appointments, and can introduce the club situation politely and proficiently when receiving visiting customers. 3) Follow up customers. After successful invitation, they can continue to follow up, and transmit fitness awareness, company brand, advantages and other information to customers, and provide quality customer service for members and potential members. 4) Sign the order. Familiar with the sales system formulated by the company. Familiar with the specification of the agreement 5) Customer maintenance. Call or visit members regularly to express greetings and help customers solve some fitness problems from a professional perspective 6) Fill in each work record and related sales reports carefully, and follow the sales process of the company 7) Comply with the relevant rules and regulations of the fitness club and the department, obey the management, and strive to achieve the monthly and annual performance goals 8) Smile to all employees and customers, take the initiative to say hello and keep the office clean and tidy, and take care of the company's computer equipment and other equipment |
Other jobs | Other temporary work assigned by superiors |
Supervised | Membership Manager |
Work authority | 1) Use of departmental computers and telephones 2) Right of custody of active goods for export 3) The right to be informed of the distribution of departmental sales resources |
Qualifications | content | Necessary condition | Expected conditions |
Education level | Complete nine-year compulsory education | Above high school (including high school) |
Appearance requirements | Correct facial features, no obvious scars on the exposed part | Sweet appearance / good looking, good temperament |
work experience | Love sales | More than 1 year including one year of relevant work experience |
Skills and abilities | Able to communicate with others, express opinions smoothly / Accept and understand information | Proficiency in communication and sales skills |
Personality and quality | Cheerful, strong / honest, responsible | High corporate loyalty |
Remuneration | Fitness membership consultant salary = basic salary + task award + performance award + meal subsidy + personal sales commission, etc. |