What Are the Different Housekeeping Supervisor Jobs?

Housekeeping services refer to the socialization, professionalization, and marketization of some family affairs and belong to the scope of people's livelihood. It is undertaken by social professional organizations, community organizations, non-profit organizations, domestic service companies and professional domestic service personnel to help families interact with society, build family norms, and improve the quality of family life, thereby promoting the development of the entire society.

Housekeeping

Housekeeping service is still an unfamiliar word for the general public, and it can only be found in the nanny intermediary market. With the continuous development of China's market economy, the issue of adjustment of the mature industrial structure has come to the fore. Decreasing the proportion of the primary and secondary industries and increasing the proportion of the tertiary industrythe service industry are both the inevitable result of the implementation of a market economy (the market economy is, to some extent,

On February 20, 2019, an executive meeting of the State Council was convened to promote the expansion and improvement of domestic service services, and clarified specific measures from four aspects, including promoting domestic service enterprises to enter the community and promoting standardization of domestic service. ^[1]

1. homemaking service ^[3]

Occupation name: Domestic helper

Occupation Definition:

I. The following conditions shall be met for domestic service work:

(1) 16 years of age or older

Article 1 To protect family services

Some basic methods and considerations for hiring and using domestic helpers;

1. It is not advisable to just look at the appearance. The employment of domestic helpers should be pragmatic.

2. It's not appropriate to just talk.

3. It is not advisable to focus on education only. Highly educated human resources and domestic service skills are not necessarily high;

4, should not be too generous. Don't give high rewards as soon as the waiter has made a little progress or improvement.

5, should not be too indulgent. When hiring and using a domestic helper, you should establish the employment relationship and work responsibilities within an appropriate scope so that the waiter can follow the rules;

6, should not be too indifferent to domestic helpers. Be loving with the waiters.

7. Work requirements should follow the principle of gradual and orderly progress. Give the housekeeper an adaptation process.

8. Respect the personality of the waiter. Do not scold and abuse the waiter;

9. After hiring a domestic helper, you should have basic

1. The old ideas have a great impact.

2. The overall quality of domestic helpers is low.

3. It is difficult to guarantee the quality of housekeeping services.

4. The housekeeping information is asymmetric, and the job introduction is not standardized.

5.Insufficient training

6. The related rights and protection mechanisms are not perfect

Chinese families are becoming smaller and the population is aging. The elderly population over 80 years old is growing at a rate of 8% to 10% each year, and the number of disabled people is 60 million to 80 million. According to a survey by the Chinese Family Service Industry Association, about 15% of the 190 million households in Chinese cities and towns need domestic help.

According to the Beijing Domestic Service Association, at least 2 million of the more than 6 million households in Beijing need domestic help services. Among them, elderly care, patient care, and infant care are the most demanded domestic service formats in Beijing, and the domestic helper gap has reached 1.5 million people.

Since the rural surplus labor force (mainly rural women) accounts for about 90% of China's government servants, this part of the labor force flows back from the city to the countryside during holidays and busy periods, which further exacerbates the "nanny shortage". ^[4]

Temporary increase in housekeeping services

Xiaomei Che chose a housekeeping service company established in 2015. Paid 248 yuan for "full cleaning service". The next day, the master-worker in a light blue coat came to the door. After checking the order information, the master began cleaning and maintenance of the range hood. A detail in the cleaning process made Che Xiaomei's heart embarrassing-the master told her that the exhaust fan of the range hood was broken and it took 150 yuan to repair it on site. At that time, I was thinking of thorough maintenance at one time, so I gave 150 yuan more.

No refund for housekeeping service

In December 2017, Lin Pengfei learned about a certain "home" platform APP on the recommendation of a website. The platform claims to focus on housekeeping and cleaning, a common choice for 27 million families. Download the APP and participate in the platform's 500 yuan rebate and 200 yuan recharge activity. After recharging, Lin Pengfei immediately placed an order and made an appointment for the housekeeping service on the platform. Later, going to the platform to make an appointment was very weird. Apparently the APP side shows the available appointment time, but once you click the appointment, you will receive a notification one day before the service starts. The main point is that because the aunt is busy and unable to provide services, the order was cancelled.

In March 2018, we began to contact the platform customer service many times, and the answer was mostly "APP reservation interface and the actual situation is not accurate. For specific matters, contact the after-sales customer service. In mid-July, when Lin Pengfei was still expecting a refund, the housekeeping platform official Weibo issued a number of Weibo posts, which wrote: "At present we are actively communicating with multiple employers to try to resolve the crisis as soon as possible ..."; "We apologize for the difficulties caused by the break in the capital chain to employees and users ... A few days ago, the "Comprehensive Settlement Letter of Arrears" was published on the official website ... " ^[5]