What Does a Groundskeeper Do?

Any person who engages in management activities such as property, service, market, and administration in public places such as conferences, exhibitions, sports, culture, entertainment, and science and technology established by the government, enterprises, institutions, individuals, or other organizations is called the venue manager.

Venue Administrator

This entry lacks an overview map . Supplementing related content makes the entry more complete and can be upgraded quickly. Come on!

Where in

This training plan is aimed at cultivating grassroots staff needed for venue management and serving the front line. Through property theory, service management, market management and other professional theoretical knowledge learning and operation skills training, students should master the following professional capabilities, including theoretical knowledge: basic environmental sanitation and protection knowledge, environmental health cleaning equipment and equipment use knowledge; Planting knowledge and greening maintenance knowledge, security common sense and basic fire protection knowledge; basic knowledge of static traffic management, vehicle parking rules and regulations, and basic operation knowledge of parking facilities; equipment and general equipment use and maintenance knowledge; e-commerce knowledge and Credit card knowledge, item storage knowledge and customer service knowledge; urban transportation knowledge, commodity basic knowledge; property leasing knowledge, basic knowledge of facilities and equipment use and facilities and equipment rental specifications; reception etiquette, foreign affairs reception requirements and service English conversation, broadcasting content writing and catering Basic knowledge of service management; Basic methods of analyzing passenger flow and basic knowledge of file management; Database knowledge and basic knowledge of market sales; Telephone sales skills and business communication skills; On-site investigation methods and archives of original data collection Li basic knowledge and basic computer input method.

Operating skills include: being able to complete the environmental sanitation and protection of the venue, and using environmental sanitation and cleaning equipment; being able to plant and maintain plants and lawns, maintaining the security of the venue and using fire fighting equipment; being able to use and maintain the venue facilities and general equipment Can manage the parking of vehicles, direct the vehicles in and out, and can operate the facilities and equipment of the parking lot; Can perform ticket sales operations and statistics of ticket sales; Can regulate the operation of venue storage, can use standardized service terms to receive customers, familiar with each Class reception procedures, providing guided services and meeting services according to work requirements; can introduce the urban traffic situation around the venue, introduce the overall facilities and service areas of the venue, and introduce the facilities facilities functions and service content; can conduct venue rental business operations and Carry out the operation of equipment and facilities leasing business; can provide broadcasting services, and provide catering and other public services; can carry out commodity trading activities and statistics on merchandise sales; can use modern office methods for basic word processing, and organize and return customer information Class; can Record and analyze traffic, energy and access to relevant information related to the operation database software; general business can communicate with clients and sales calls.

The professional level training mainly includes the following modules:

Venue Administrator Property Management

The knowledge that trainees should have: basic environmental hygiene knowledge; basic environmental protection knowledge; environmental sanitation cleaning equipment and equipment use knowledge; planting lawns and green maintenance knowledge; security common sense and basic fire protection knowledge; use and maintenance of venue facilities and general equipment Knowledge; basic knowledge of static traffic management, vehicle parking regulations and basic operating knowledge of parking facilities and equipment.

Students should master the skills: be able to complete the sanitation and protection of the venue, and use environmental sanitation cleaning equipment; be able to plant and maintain lawns and flowers; be able to maintain the security of the venue and use fire protection equipment; be able to use and maintain the venue facilities and General equipment; can manage the parking of vehicles, direct the vehicle in and out, and can operate facilities and equipment in the parking lot.

Venue administrator service management

Knowledge that trainees should possess: knowledge of e-commerce and credit card; knowledge of storage of goods and customer service; reception etiquette, foreign affairs reception requirements and service English conversation; knowledge of urban transportation; basic knowledge of commodities and knowledge of currency; knowledge of property leasing, use of facilities and equipment Basic knowledge and specifications for facilities and equipment rental; basic knowledge of broadcasting content writing and catering service management.

Students should master the skills: be able to conduct ticket sales operations and statistics of ticket sales; be able to regulate the operation of venue hosting; be able to use standardized service terms to receive customers, be familiar with various reception procedures, provide guided services according to job requirements and be able to provide conference services Can introduce the urban traffic situation around the venue, introduce the overall facilities and service area of the venue, and introduce the facilities facilities functions and service content; can perform the operation of venue rental business and the operation of equipment and facilities rental business; can provide broadcasting services, and catering And other public services; able to carry out commodity trading activities and statistics of commodity sales.

Venue Manager Market Management

Knowledge that should be mastered: On-site investigation of original data collection methods, basic knowledge of file management and basic computer input methods; methods of analyzing passenger flow and basic knowledge of file management; database knowledge and basic knowledge of market sales; telephone sales skills and business communication skills.

Skills to be mastered: Can use modern office methods for basic word processing, sort and classify customer data; be able to register and analyze passenger traffic; be able to consult relevant data and operate related database software; be able to conduct general business communication with customers Make telemarketing.