What Does a Sustaining Engineer Do?

Operations engineers are responsible for maintaining and ensuring the high availability of the entire service, while continuously optimizing the system architecture to improve deployment efficiency, optimizing resource utilization and improving overall ROI.

Operation and Maintenance Engineer

No matter what operation and maintenance, the most basic responsibility of an operation and maintenance engineer is to be responsible for the stability of the service, to ensure that the service can provide users with 7 * 24H uninterrupted service. The main job responsibilities of the operation and maintenance engineer are as follows:

1. Quality: Guarantee and continuously improve service availability, ensure user data security, and improve user experience.

2. Efficiency: use automated tools / platforms to improve the engineering efficiency of software in the R & D life cycle.

3. Cost: Optimize service architecture and performance tuning through technical means; reduce costs and improve ROI through resource optimization.

From the product

During the entire life cycle of a software product, operation and maintenance engineers need to participate and play different roles in a timely manner. Therefore, the work and directions of operation and maintenance engineers are very many:

• Incident management: The goal is to recover the service as quickly as possible when the service is abnormal, so as to ensure the availability of the service; at the same time, analyze the cause of the failure, promote and

  1. Strong sense of responsibility and initiative, with responsibility for the work

     The knowledge and expertise involved in operation and maintenance are very wide, and the quality of employees is also very high. Operation and maintenance work is becoming more and more important in large Internet companies. With the rapid development of the Internet, the scale of websites, and the complexity of the architecture, the demand for website operation and maintenance engineers will become more and more urgent, especially for experienced operation and maintenance talents. Old Vietnam is worth more.