What Does an Associate Buyer Do?

Jerry Wilson is a successful entrepreneur, professional business and marketing consultant, and a socially-savvy public speaker. "Customers are Friends" is his work, this book mainly introduces how to attract a steady stream of new customers at low or even zero cost

Customers are also friends (151 tips for developing new customers)

Attract a steady stream of new customers at low or even zero cost

For most businesses, attracting new customers is an eternal task that fights uncertainty and frustration. This book unveils the mystery of the continuous development of the business in a proven and effective way, allowing you to keep ringing business calls and visiting customers.

This book tells you that you do nt have to engage in high-cost sales activities, advertising or promotions in exchange for a continuous stream of new prospects, you just follow some of the tips provided by Jerry Wilson

Jerry Wilson is a successful entrepreneur, professional business and marketing consultant, and a socially-savvy public speaker. He now lives in Indiana, USA.

Jerry is also a writer. Some of his works have been highly praised and translated into many languages and are available in many countries, such as: WordofMouthMarketing; 138QuickIdeastoGetMoreClients; HowtoGrowYourAutoPartsBusiness. Jerry has also published more than 100 columns on customer retention in many associations and industry trade magazines in the United States and Canada.

Jerry Wilson, who started a small auto parts store 25 years ago, is hard to imagine that he will become a well-known marketing expert today, and developed a new marketing and customer retention philosophy-customer learning.

That is the truth. Jerry has developed his small business into a local retail group with very good returns. He was not satisfied with simple sales growth, but continued to apply and expand good experience, so he quickly became a model of retail operations and a well-known sales and management consultant.

Jerry is also a writer, some of which are highly praised and translated into many languages, and are available in many countries. For example, word-of-MouthMarketing; 138Quick: IdeasGetGetClients; HOWtoGrowYourAutoPartsBusiness. Jerry has also published more than 100 columns on customer retention in many associations and industry trade magazines in the United States and Canada.

Based on his experience, Jerry has developed a new "discipline"-customer science to help the company acquire and retain satisfied customers. As a consultant, Jerry has helped many companies re-examine their customer philosophy, reformulate service strategies, and help implement them. Jerry is also an executive director of a government trade association and advises corporate leaders of some national or multinational companies.

For example, in New Zealand, Jerry helped them solve their management problems after saving the end of the rainbow from bankruptcy. According to Jerry's suggestion, this theme park has made a comprehensive change to its customer relationship system. As a result, it has increased 70,000 spectators over previous years. This apparent improvement in business conditions stems from Jerry's principles of customer science .

Jerry also helped the management of the Merchant tire chain reduce customer complaints. After implementing Jerry's customer learning, the chain's customer complaint rate has plummeted by more than half. With these amazing success stories, many places invited Jerry to give a speech. As a professional speaker, Jerry has given lectures to more than 1,000 groups, traveled to 50 states, and also visited Canada, New Zealand, Indonesia and South America. His lectures and seminars have benefited countless companies and organizations around the world.

Jerry has been recognized as a Certified Speech Specialist (csP) by the American Speakers Association, a reputation that is enjoyed by only 400 people worldwide. Jerry is the president of the Indiana Chapter of the American Speakers Association and chair of the association's csP certification committee.

Jerry is honored to be included in the two directories of who'swhoDirectoryoftheMid-west and worldDirectoryofMenofAchievement.

Foreword

How to use this book

1. Worse than a rude employee

2. Buy spouse

3 Family involved

4 Developing clients with Task Force

5. Use your people

6. Call them partners

7. If you want loyalty

8. Make me feel important

9. Strategic partnership

10 A series of promotions

11. One-to-one customer development

12. Borrowing the Stones of Other Mountains

13. Put them on your site

14. Become a group participant

15. Purposeful relationship

16. Are you a new customer or a repeat customer?

17. Love that loyalty

18. Outline a clear vision of success

19. Extraordinary deeds

20. Do you see what I see?

twenty one. Zero Betrayal

twenty two. Disappoint your prospects

twenty three. Ambitious customer developers

twenty four. Don't let the hooked fish slip away

25. Follow customer needs

26. Help instead of selling

27. The power of praise

28. Become a "fate-only" person

29. Train your employees first

30. Solve the problem

31. People are fun

32. Encourage new hires

33. Respect their time

34. Target your hobbies' hobbies

35. All buyers are scammers

36. Boast, boast, boast more

37. Pay attention to their personal needs

38. Call it by name

39. Watch out for troublemakers

40. Mark your characteristics

41. Do something special

42. Be creative

43. Pack light

44. Believe it or not

45. Try differently

46. Customized

47. Small things, big returns

48. Out of the ordinary

49. Do what others don't

50. Learn from chameleon

51. Pay attention to first impressions

52. Be a super detective looking for needs

53. Inspired employees attract dedicated customers

54. Prudent principle

55. Best prospects to date

56. Connect like Velcro

57. Use priority mail

58. Collecting free information

59. Are you eligible?

60. Before opening

61. Always promote

62. Make sure prospective customers can find you

63. Leave a trail for prospective customers

64. Learn from the FBI

65. Keep the customer first

66. The test of pudding

67. Will customers come tomorrow?

68. Speech in elevator

69. Point out the problem

70. Recover lost customers

71. Free still works

72. Can't see

73. Email: friend or foe

74. Keep the lights on

75. A magic word

76. Win by quality

77. Keeping the technology advanced

78. Does your image help you?

79. Don't take it for granted

80. Careful judgment

81. Convenient for customer transactions

82. Make them feel safe

83. Words cover bad things

84. establish trust

85. Stupid fluke

86. Consider the celebrity effect

88. Working creative ads

89. Ask for free funding

90. A magical question

91. Prospective customers must be M-A-N

92. Yes, no and maybe

93. Bigger means better

94. social network

95. The same

96. play hard

97. Do you know what they know?

98. What people do repeatedly

99. Tradition is respectable

100. Puppies licking

101. Don't give them a reason to leave

102. What do you run?

103. Everything is important

104. When do you want it?

105. Unfinished business is also an opportunity

106. Let them decide

107. Forget about satisfaction

108. Understand value

109. Bring opportunities with "big and many"

110. It's all about value

111. How much is this worth?

112. Comparative benefit

113. what can you do?

114. What's your price

115. Ten dollar stupid

116. Glory is no longer

117. Tell them what you can do

118. Are you listening

119. Early bird gets the worm

120. Communication barrier

121. "No" is not the answer

122. Listen selectively

123. As long as we sometimes ask

124. Anticipated obstacles

125. Decided not to sell

126. Sell to the senses

127. Don't assume that something happened

128. Attention to detail

129. Use your own design

130. Unlimited communication with smile

131. Understand what you don't know

132. Don't be a fool

133. Build your personal gold mine

134. The principle of ignorance

135. Watch out for that deadly stereotype

136. Ask for help

137. Criticize, blame, and complain

138. Use the internet

139. Tell the truth

140. How are you doing now

141. Solve common problems

142. Impressive visit

143. Pre-sales and after-sales consistency

144. Manage your prospects

145. The pain of failure

146. It doesn't matter what happened

147. Pay attention to image

148. Become an information collector

149. Attract customers with reputation

150. Invest in yourself

151. Insisted value