What Is an Authentication Ticket?

"Inspection Notes for Railway Internet Ticketing Identity Verification" refers to the introduction of relevant contents of ticketing identity verification when purchasing tickets through the railway 12306 website. The identifications that can be used for ticket purchase are: Mainland personnel ID card, passport, Hong Kong and Macau residents 'passport to the Mainland, and Taiwan residents' passport to the mainland.

Instructions for identity verification of railway internet ticket purchase

In order to further improve the railway real-name system ticket purchase work, starting from March 1, 2014, the China Railway Customer Service Center website (hereinafter referred to as this website) will verify the identity information of Internet registered users and common contacts (passengers).

Registered users and common contacts of first- and second-generation resident ID cards (passengers)

Verification of identity information

Registered users can check the identity verification status (hereinafter referred to as status) of registered users and frequent contacts (passengers) in "My 12306"-> "View Personal Information" and "Frequent Contacts".

Status types and meanings:

1.1 "Passed": It means that the identity information of registered users and common contacts (passengers) has passed verification. The three types of identity information including name, certificate type and certificate number cannot be modified.

1.2 "Pending verification" means that the identity information of registered users and common contacts (passengers) has not been verified, and the original second-generation resident ID card is required to be checked at the ticket window of the station for verification.

In the case of long names, rare characters, traditional characters, etc., it can only be handled at the ticket window of the station. Registered users must also provide the last 4 digits of the mobile phone number or the first 3 digits of the registered mailbox. Provide the ID number of the registered user when registering.

1.3 "Failed": It means that the identity information of registered users and common contacts (passengers) has been verified but failed. The identity information filled in on this website must be completely consistent with the original second-generation resident ID card. When "Pending Verification" is displayed, you must carry the original second-generation resident ID card to the station ticket window or the railway ticket agent sales point for verification.

In the case of long names, rare characters, traditional characters, etc., it can only be handled at the ticket window of the station. Registered users must also provide the last 4 digits of the mobile phone number or the first 3 digits of the registered mailbox. Provide the ID number of the registered user when registering.

2. Add Frequent Contacts (Passengers)

"Passed" registered users can normally add common contacts (passengers) holding second-generation resident ID cards on this website, as well as common contacts holding passports, Hong Kong and Macau residents 'Mainland Passes, and Taiwan residents' Mainland Passes (passengers) (Passengers) See "II. Passports, registered users of Hong Kong and Macau residents 'Mainland Passes, and Taiwan residents' Mainland Passes" and common contacts (passengers).

Registered users of "Pending verification" and "Failed" cannot add frequently used contacts (passengers).

Frequently used contacts (passengers) of "Passed" cannot be deleted within 180 days.

3. Online ticket purchase, refund, change

3.1 Buy Tickets Online

"Passed" registered users can purchase tickets for "Passed" common contacts (passengers). "Failed" and "Pending verification" registered users and frequent contacts (passengers) are not allowed to purchase tickets.

3.2 Online refund

Registered users can normally apply for online refunds for purchased tickets.

3.3 Online Change

Registered users can apply for online re-registration for "passed" common contacts (passengers).

4. Station exchange, refund, rebooking

4.1 Tickets purchased by "passed" frequently-used contacts (passengers) can be exchanged, changed, and refunded at the ticket window of the station, and exchanged at the railway ticket sales outlets.

4.2 If the "Passed" common contact (passenger), whose name and ID number are exactly the same as those on this website, the purchased ticket can be exchanged at the automatic vending (receiving) ticket machine with the original second-generation resident ID card.

4.3 "Passed" common contacts (passengers), in the case of over-long names, rare characters, traditional characters, etc., the purchased tickets should go to the station ticket window or the railway ticket sales point with the original second-generation resident ID card To exchange tickets with the order number, you can change or refund the ticket at the station ticket window with the original second-generation ID card and the order number.

5. Other

The common contacts (passengers) among registered users of the second-generation resident ID cards are passports, Hong Kong and Macao residents Mainland Passes, and Taiwan residents Mainland Passes. Registered users and frequent contacts (passengers). "

2. Registered users and common contacts (passengers) for passports, Hong Kong and Macau residents 'Mainland Passes, and Taiwan residents' Mainland Passes

Verification of identity information

Registered users can check the identity verification status (hereinafter referred to as status) of registered users and frequent contacts (passengers) in "My 12306"-> "View Personal Information" and "Frequent Contacts".

Status types and meanings:

1.1 "Passed": It means that the identity information of registered users and common contacts (passengers) has been verified by the national identity authentication authority. The four items of identity information including name, nationality, certificate type and certificate number cannot be modified.

1.2 "Please apply for inspection": It means that the identity information of registered users and common contacts (passengers) has not been verified, and the original valid ID document filled in on this website must be taken to the station ticket window for pre-verification.

1.3 "Pre-pass": It means that the identity information of registered users and common contacts (passengers) has been pre-checked through the ticket window of the station. The four items of identity information including name, nationality, certificate type and certificate number cannot be modified.

1.4 "Failed" means the identity information of registered users and common contacts (passengers) has been verified but failed.

2. Add Frequent Contacts (Passengers)

Registered users of "Passed", "Pre-passed", and "Please apply for inspection" can normally add passports, Hong Kong and Macau residents 'Mainland Passes, and Taiwan residents' Mainland Passes (passengers) to this site. "Failed" registered users cannot add frequently used contacts (passengers).

Registered users (including registered users of the second-generation resident ID card) can not add more than 5 people when they add the contact person (passenger) for "Please check". The please check common contact (passenger) identity information (including nationality, name, certificate type, and certificate number) cannot be modified or deleted after purchasing a ticket.

Frequent contacts (passengers) of "Passed", "Pre-passed", and "Please apply for inspection" cannot be deleted within 180 days. The original second-generation contact person (passenger) under the registered user name can be deleted.

3. Online ticket purchase, refund, change

3.1 Buy Tickets Online

(1) Registered users of "Passed", "Pre-Passed" and "Please Apply for Inspection" can only be "Passed", "Pre-Passed" and "Please Apply for Inspection" holding passports, Hong Kong and Macao residents' travel permits to the Mainland, Taiwan residents Frequently used contacts (passengers) to and from the Mainland to purchase tickets; however, the total number of tickets purchased by registered users of "please apply for inspection" shall not exceed 20 (including changed and refunded tickets).

(2) When registered users (including registered users of the second-generation resident ID card) purchase tickets for common contacts (passengers) for please check, each common contact (passengers) for please check must not exceed 4 (including modified and refunded tickets).

(3) "Failed" registered users and common contacts (passengers) cannot purchase tickets.

3.2 Online refund

Registered users (including registered users of second-generation resident ID cards) can normally apply for online refunds for purchased tickets.

3.3 Online Change

Registered users (including registered users of the second-generation resident ID card) can apply for online re-registration for common contacts (passengers) of "passed", "pre-passed", and "please apply for inspection"; they cannot be "failed" Frequent contacts (passengers) apply for online change.

4. Station exchange, refund, rebooking

4.1 Tickets purchased by passed and pre-passed common contacts (passengers) can normally handle ticket exchange, rebooking, and refund at the station ticket window, and exchange tickets at the railway ticket sales outlets.

4.2 Frequently asked contacts (passengers) of please apply for inspection need to go to the ticket window of the station for pre-verification of identity information. If the verification passes, the purchased tickets can be processed normally for ticket exchange, reissuance, refund, etc .; You can only apply for a refund, you cannot apply for a ticket exchange or change.

Third, other related matters

1. ID validity

Valid ID refers to the second-generation resident ID card, valid passport that can be used in accordance with regulations, Hong Kong and Macao residents 'travel permit to the Mainland, and Taiwan residents' travel permit to the Mainland.

2. Number of frequently used contacts (passengers)

"Passed", "Please apply for inspection", and "Pre-passed" frequently-used contacts (passengers) under the registered user name normally do not exceed 15 ^[1] people (the maximum number will be adjusted according to the specific conditions of the Spring and Summer Games) ). When the number of frequently used contacts (passengers) under the registered user name of the second-generation resident ID card exceeds the upper limit, you can only add the common contacts (passengers) of the second-generation resident ID card, and you must first add them on this website when adding Fill in the second-generation resident ID information of the common contact person (passenger), and then take the original second-generation resident ID card of the registered user and common contact person (passenger) to the station ticket window or railway ticket sales point for verification. In the case of frequently used contacts (passengers) whose names are too long, rare characters, traditional characters, etc., they can only be handled at the ticket window of the station.

3. Entrusted for verification

Registered users or common contacts (passengers) who are to be verified, please submit for inspection, or failed can entrust others to the station ticket window or railway ticket sales point (passport, Hong Kong and Macao residents to and from the Mainland, Taiwan Residents can only go to the ticket window of the station when going to and from the mainland to go through the identity information verification. When you apply, you must bring the original valid ID of both the agent and the client.

4 Child ticket

When buying a child ticket, if the child has a valid ID, he or she can be added as a common contact person (passenger) and check the identity information; if there is no valid ID, the adult identity information of the companion (name, certificate type, certificate number) (Must be an adult).

5. Online user name input

When entering the user's name on this website, please fill in the name exactly as it appears on the original of the valid identity document. In the following cases, please fill in the following rules:

(1) When it is confirmed that the rare words in the name cannot be entered, the rare words can be replaced by pinyin or homophones;

(2) After inputting the name and saving it, if there is a Chinese character that the system cannot display correctly, you can use the Pinyin or homophone of the Chinese character to modify it and save it;

(3) If there are traditional characters in the name that cannot be entered, they can be replaced by simplified ones;

(4) If the name is longer and the total number of Chinese and English characters exceeds 30 (1 Chinese character counts as 2 characters), 30 characters must be entered consecutively in order starting with the first Chinese character or English character in the name (space characters are not entered) ), Where English characters are not case sensitive.

(5) When there is a "." Or "·" in the name, please carefully analyze the "." Or "·" on the original ID and enter it accurately.

6. Second-generation resident ID card cannot be read automatically

When the second-generation resident ID card user checks the identity information at the station ticket window or railway ticket sales point, if the second-generation resident ID card cannot be automatically read by the second-generation card automatic reading device, it will not be processed, and a certificate must be issued It shall be processed after the authority has changed its certificate.

7. Generation I Identity Card

This website no longer supports first-generation resident ID cards. Users with first-generation resident ID cards (including registered users and common contacts) need to change to the second-generation resident ID card types and numbers before they can verify identity information.

8. Registered users are cybersquatting

Registered users with identity information duplicated on this website must register the user himself (not the agent) with the original valid ID document filled in when registering on the website to go to the ticket window of the station. ^[2]

How to test

You can carry a valid ID (mainland ID card, passport, Hong Kong and Macao residents 'Mainland Pass, Taiwan residents' Mainland Pass) to the railway station ticket window or train ticket sales point for inspection.