What Is Express Mail?

EMS ("Express Mail Service") is a postal express service, an international mail courier service managed by the Universal Postal Union, and is a courier service provided by China Post in China.

EMS Express has a premier air and land transportation network. Relying on China Post Airlines, it has established an all-night air distribution network with Nanjing as the distribution center, and has more than 20,000 dedicated express delivery vehicles to collect and deliver vehicles. The most extensive network system provides strong support for EMS Express to achieve next morning delivery and next day delivery among more than 300 cities in China.

EMS Express has an efficient and developed mail processing center. There are more than 200 processing centers nationwide, of which Beijing, Shanghai and Guangzhou have 30,000 square meters, 20,000 square meters and 37,000 square meters respectively. At the same time, each processing center is equipped with advanced automatic sorting equipment. Asia's largest and advanced technology and equipment

Advantage

1. EMS can be said to be the widest express delivery in China at present, 4 days to major cities in China, 5 days to counties and townships.

2. The network is strong, with more than 2,000 self-operated outlets nationwide. Can be reached from any area.

3, EMS limited time express delivery, quite fast. Express delivery between 100 cities can be delivered to hand.

4. The rate of EMS cargo loss and damage has been maintained at less than one percent, and the security is high.

5. In order to ensure the quality of customer service, EMS keeps business on legal holidays and delivers daily (except holidays in rural areas).

Disadvantage

1. Inadequate pricing flexibility, not competitive in the face of private express price wars.

2. EMS website query needs to be further improved.

3, the tariff is slightly higher than ordinary private express delivery.

4. Aviation parts may be slower than ordinary parts, and some domestic parts must be collected by yourself.

Service Introduction

International EMS commitment service refers to EMS mail (excluding time-limited delivery, recipient payment and other special services) from China, Australia, Hong Kong, Japan, South Korea, the United States, the United Kingdom, Spain, France, and Singapore to other postal services Business) promised a specified delivery date; for mail items delivered after the specified delivery date, they will be responsible for returning the mail charges they have collected. This is China Post's EMS, following the domestic "second morning delivery" business to implement the promised service of "time limit is not reached, the original silver returned", and re-introduced the concept of integrity management into cross-border express delivery services. It is another carefully crafted to meet the needs of customers A high-quality courier service.

July 15, 1980, launched worldwide

On May 20, 2005, the fourth award ceremony of the China Freight Industry Awards, known as the "Oscar" award of China's freight industry, was grandly held at the Shanghai International Convention Center. In the competition for the best courier company, China Post EMS entered standard services. The top three of all four awards: best, best on-site operation, best service efficiency and best information system, won two gold awards for best information system and best field operation, silver for best service, and service Bronze award for best efficiency.

On July 2, 2005, China Post EMS co-sponsored the first "China Consumption" co-sponsored by a number of media such as People's Daily, People's Daily, China Quality and Brand Magazine, and more than 100 authoritative industry associations such as China Logistics and Purchasing Federation. "Customer (user) favorite (satisfied) brand" campaign was selected by consumers as one of the "Top Ten Most Satisfied Brands of Chinese Consumers (Users)" in 2005. In the same year, China Post EMS, as the only selected unit in the express logistics industry, was awarded the "Top Ten National After-sales Service Industry Units" in the second National Advanced Service Unit Selection for Famous and Excellent Products After-sale Service sponsored by the China Chamber of Commerce and the China Industrial Economic Federation. Honor.

On November 28, 2006, Reader's Digest magazine held the awards ceremony and press conference of "Reader's Digest Trusted Brand (2006)" in Shanghai. Both China Post and China Post EMS won the "Reader's Digest Trusted Brand (2006)" Gold Award, and became the only service providers in China's express delivery industry to receive this award. China Post and China Post EMS are significantly higher than other peers in terms of the six indicators of the award evaluation criteria-quality, value, innovation, reliability, image credibility and understanding of consumer needs-and become the hearts of Chinese domestic consumers One of the most trusted brands.

In 2007, at the ninth plenary meeting of the Universal Postal Union's EMS cooperation agencies, the continuous improvement of China Post's EMS quality was recognized by the Universal Postal Union and various countries and regions. The China Post EMS comprehensive processing platform was awarded the 2006 Universal Postal Union EMS Gold certification for quality. This is the second time that China Post EMS has won the silver award in 2006.

On November 13, 2008, the sixth award ceremony of the China Freight Industry Awards was grandly held in Chengdu. China Post EMS won two gold awards, "Best Domestic Express Service" and "International Best Express Service".

On April 27, 2010, the 2010 National Labor Model and Advanced Workers Commendation Conference was held in the Great Hall of the People. Qiu Shufang, Express Marketing Officer, Shijiazhuang Postal Express Logistics Company, Hebei Province, Sheng Xiaohong, Head of Marketing Department of Zhejiang Post Express Logistics Company Taizhou Branch, and Ekpar Yimin, Urumqi Postal Express Logistics Company of Xinjiang Uygur Autonomous Region, were awarded National Model Worker The title was received by party and state leaders.

On July 22, 2010, China Post Logistics Co., Ltd. was awarded "National Fixed Linked Food Cold Chain Logistics Enterprise" by China Cold Chain Logistics Alliance, China Food Industry Association and Food Logistics Professional Committee.

In September 2010, the "China Post Express Logistics (Hong Kong) Distribution Management Information System" developed and used by China Post Express Logistics Co., Ltd. won the "third prize for scientific and technological progress" issued by the China Federation of Logistics and Purchasing.

On June 11, 2011, at the 2011 China Brand Power Index (2011 C-BPI) award ceremony held by the Small and Medium Enterprise Development Promotion Center of the Ministry of Industry and Information Technology, China Post's "EMS" brand was recognized by the industry and society , And won the title of No.1 Express Brand in the industry in 2011.

On August 30, 2011, China Post Express Logistics Co., Ltd. was awarded the "2011 Top 10 Chinese Logistics Informatization Application Enterprises" by the China Federation of Logistics and Purchasing. At the same time, its "Postal Logistics Integrated Information Platform Project" won the "2011 Excellent Case of China Logistics and Purchasing Informationization".

On December 15, 2011, the National Development and Reform Commission held the 3rd National Manufacturing and Logistics Industry Development Conference in Nanjing. China Post Express Logistics Company was named "National Demonstration Enterprise of Manufacturing and Logistics Industry Development".

First, the official website query:

After entering the ticket number on the query page of China Post Express Logistics official website, you can check the mail status.

Second, SMS query:

Edit the letter "cd" + "mail number" to get the latest information of the mail

Third, the number query

Call customer service number: 11183, press 2 to enter "mail inquiry", enter the email number you want to inquire, and press # to end.

Postal Express (EMS) orders can be placed by phone, online, WeChat, SMS, or mobile client.

To place an order by phone : Use a landline or mobile phone to make a call. Once connected, press 1 to enter the "door to pick up", tell the customer service staff your pick-up address, contact person and phone to pick-up.

Order online: Enter the Order Online section of the Postal Order section of the official website of Post Express, fill in the information of the sender, and complete the order after submission.

WeChat Order: China Post Express Logistics Official Public Number EMS-CNPL

Order by SMS: Edit the letter "xd" and send to.

Mobile client order:

Apple's mobile phone can search "EMS" directly on the App store on the mobile phone to find the EMS client software download and installation

Android phones can search for "EMS" in major application markets to find EMS client software download and installation

Items prohibited by Speedpost (EMS) mail

1. Documents and articles prohibited from circulation or delivery by national laws and regulations;

2. Explosive, flammable, corrosive, radioactive and toxic dangerous goods;

3. Reactionary newspapers, books, windows or obscene articles;

4. Various currencies;

5. Items that interfere with public health;

6. Perishable items;

7. Live animals (except bees, silkworms, and leeches whose packaging can ensure the safety of delivery and staff);

8. Incorrect packaging, items that may endanger personal safety, contaminate or damage other mail equipment;

9. Documents and articles forbidden to be imported in destination countries and regions;

10. For violation of the intellectual property protection law, without the relevant certification, mailing is prohibited;

11. Other items not suitable for postal conditions.

The following documents or articles are prohibited or restricted from being sent to Taiwan by the mainland:

Postal practice prohibits posting

1. The nature of the item or its packaging is suspected of harming postal service personnel or deteriorating mail or postal equipment.

2. Items with sharp edges, such as metal buttons for sealing, which may interfere with mail handling.

3. Various types of firearms, ammunition, explosive items, flammable items, corrosive items, radioactive elements and containers, potent poisons, narcotic drugs, biochemicals and infectious items.

4. Various publications, publicity materials, printed materials, etc. that endanger social security and stability and are obscene.

5. A variety of items that interfere with public health.

6. Documents or items that the other party is prohibited from entering or circulating.

7. In addition to the general provisions mentioned above, the relevant regulations of the customs department shall also be complied with.

Post regulations in Taiwan prohibit delivery

1. The nature of the item or its packaging is suspected of harming postal service personnel or deteriorating mail or postal equipment.

2. Items with sharp edges, such as metal buttons for sealing, which may hinder mail handling.

3. Flammable, explosive or other dangerous materials. However, if the filing agency encapsulates the fragile biological materials that are sent to each other in a special way, and the transportation certificate is issued by the relevant competent authority, it is not subject to this restriction.

4. Live animals. But bees, silkworms, leeches, parasites sent by filing agencies, or pests for eliminating pests are not subject to this restriction.

5. Radioactive items.

6. Opium, morphine and other narcotics. However, if the relevant competent authority issues a transport voucher or a certificate from a judicial organ or judicial police agency, which is used for the purpose of litigation evidence, it will be sent as an insured or declared value parcel, or as a insured parcel for medical or scientific research. Permitted items are not subject to this restriction.

7. Indecent obstruction to weathered documents or articles. However, if the judicial organ or judicial police organ proves in writing that it is used for the evidence of litigation, the registered letter or parcel shall be sent to each other without restriction.

8. Documents or items prohibited from entering the place of destination.

9. Documents or articles forbidden for sale and manufacture by the relevant authorities in Taiwan. However, if the judicial organ or judicial police organ proves in writing that it is used for the evidence of litigation, the registered letter or parcel shall be sent to each other without restriction.

10. Lottery tickets and lottery related flyers. However, if the judicial organ or judicial police organ proves in writing that it is used for the evidence of litigation, the registered letter or parcel shall be sent to each other without restriction.

11. Prohibited articles under other laws.

1. EMS customer service phone. Customer Service Phone: 11183

2. Log on to the website for inquiries. When you check the international EMS mail, you can also go to the postal websites of related countries and regions through the query link

3. Log in to the EMS website to enter the user's message, and provide the email number and the specific address of the recipient in the message. We help you to query and tell you the query results when replying to the message.

4. In the case that multiple inquiries are unsuccessful, the sender should take the EMS mail details list (sender deposit coupon) and receipt to the post office where you sent the EMS mail for inquiries.

5.EMS mail number

13 EMS mail numbers, including the first two

1. The address must be correct and detailed. (I often encounter such a huge range of addresses that it is impossible to deliver, this kind of mail can only be stored for 10 days and no one can contact and can only return it)

2. Be sure to write the recipient's phone number. The mobile phone must be able to get through without errors.

3. It is best to ask the sender to send you an accurate text message with the correct mail number to facilitate the mail inquiry.