What are the different types of knowledge management technology?

knowledge management technology is either interactive or integrative. This is a way to digitally store information that may need to be pulled out by groups of people at different times. Interactive knowledge management technology allows individuals to virtually discuss and edit data with each other. Some of the different forms of knowledge management include document libraries, knowledge bases, online communities, portals and profiles. Computer support experts often have access to several documents libraries. The library of the documents allows collaborators to share knowledge without having to communicate face to face. Usually they allow users to search for keywords instead of having to go through hundreds of of documents to find a potential answer. Knowledge bases can also be sorted by category. For example, for call center agents that support wireless phones, the knowledge base can be divided into the billing sections, problem solving, equipment and plans.

Interra technologyKnown knowledge management gives more users the ability to cooperate. Online universities often use this type of interactive virtual environment. Class members can upload data and information that colleagues can edit and discuss together.

Many websites dedicated to a certain topic such as physical fitness and nutrition are based on an interactive platform. Individuals sign up to access information to information that help them achieve goals such as weight loss. Different users can share tips for diet and training techniques for achieving this goal, usually through a discussion KaneCD. Community members can also comment on what results have achieved when they followed specific advice.

Large organizations often use portals, a type of knowledge management technology that can contain integrative and interactive components. DepartmentResources that have to manage wages and benefits for employees in many departments or divisions can spread information through the central database. With a unique login, employees have access to information about remuneration, classification and benefits. Depending on the organization, employees may also be able to ask questions and make changes to their information through the portal.

Portal systems often contain knowledge foundations with answers to frequently answered questions and procedures to gain certain benefits such as tuition fees. This type of technology reduces the dependence on personal communication with a human resource representative and at the same time provides employees access to common information. It also reduces paperwork and processing time for simple adjustments such as address changes.