What Is Involved in Starting a Laundry Business?
The Guangzhou Laundry and Washing Industry Association was registered and established by the Guangzhou Civil Affairs Bureau in 2011. It is an industrial, non-profit social organization voluntarily formed by Guangzhou's economic organizations engaged in laundry and washing. The Association accepts the registration management organization of the Guangzhou Civil Affairs Bureau Supervision and management of the relevant functional departments of the Guangzhou Municipal People's Government. The purpose of the association is to abide by the Constitution, laws, regulations and national policies, observe social morality, serve members, protect the legitimate rights and interests of members, and promote the development of the laundry industry.
Guangzhou Laundry Industry Association
Right!
- Chinese name
- Guangzhou Laundry Industry Association
- Established
- year 2011
- city
- Guangzhou
- Nature
- Non-profit
- The Guangzhou Laundry and Washing Industry Association was registered and established by the Guangzhou Civil Affairs Bureau in 2011. It is an industrial, non-profit social organization voluntarily formed by Guangzhou's economic organizations engaged in laundry and washing. Supervision and management of the relevant functional departments of the Guangzhou Municipal People's Government. The purpose of the association is to abide by the Constitution, laws, regulations and national policies, observe social morality, serve members, protect the legitimate rights and interests of members, and promote the development of the laundry industry.
- The business scope of the association includes:
- (1) Promote member companies to abide by the Constitution, laws, regulations and national policies, observe social morality, and implement national policies and decrees;
- (2) Carrying out the management of the laundry industry, regulating the industry's business behavior through the establishment of rules and regulations, and advocating the integrity and self-discipline of members;
- (3) conducting consulting services, guiding members' operations, and promoting the technological progress and management level of the laundry industry;
- (4) Carry out training services, take various forms to train dyeing professionals for the industry, and do a good job in technical evaluation and assessment of business titles under the authorization of relevant authorities at higher levels;
- (5) Carry out exchanges, exhibitions, and exhibition activities, and strengthen exchanges and cooperation in business and technology between industries;
- (6) To carry out investigation, collection and arrangement of basic industry data, to provide government departments with reference basis for formulating industry plans and decision policies, and to handle all matters entrusted by government departments;
- (7) Develop contacts with relevant domestic social organizations, and promote economic and technological cooperation and friendly exchanges between the country and foreign countries;
- (8) Organize and develop public welfare undertakings in the industry.
- The Guangzhou Laundry and Washing Industry Association currently has 65 member units. The first general meeting elected 13 members of the first board of directors, 6 vice-chairman units, and 3 members of the board of supervisors, and unanimously elected Mr. Lu Zhiji as the first chairman. Position.
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- "Methods for Dispute Resolution of Laundry Consumption in Guangzhou":
- Chapter I General Provisions
- Article 1 In order to protect the legitimate rights and interests of consumers and operators in this city, and to promptly, fairly, fairly and reasonably resolve washing quality disputes in the laundry industry, the behavior of the laundry industry is regulated in accordance with the "People's Republic of China Consumer Rights Protection Law". Combined with the particularity of the laundry industry, this method is specially formulated.
- Article 2 All member units of Guangzhou Laundry Industry Association and consumers who deliver laundry shall abide by these Measures. This method is applicable to the quick settlement of disputes in washing disputes, and the principle is voluntary on both sides.
- Chapter II Conclusion of Contract
- Article 3 When delivering laundry, consumers can choose between bargaining and non-bargaining washing items. When receiving and picking up laundry, the operator should check the laundry for stains, shrinkage, string color, abrasion (damage), moth-eaten, mildew, missing, and other defects, and the possible adverse consequences after washing. , Inform consumers in person and indicate on the washing service contract, signed by both parties to confirm, the contract is established.
- Chapter III Non-Negotiation Washing
- Article 4 The non-negotiable laundry fee is charged at the price of the laundry price list published by the store.
- Article 5 If non-negotiable clothing is found to be missing before inspection, it must be confirmed within 72 hours before the two sides confirm the problem, and then the laundry is not washed; if the quality problem is found after receiving or removing clothes for more than 72 hours, the storage shall One party is responsible.
- Article 6 If the non-negotiable laundry does not meet the quality standards of the washing industry after washing, the operator shall wash it again. If the re-washing still fails to meet the quality standards of the washing industry, the washing fee will be refunded, except for those that have been indicated that they cannot be removed or can only be removed as much as possible before washing.
- Article 7 For laundry that has been marked with quality defects before washing, if other quality problems are found after washing, the operator shall pay 1 to 3 times the washing fee; if serious damage or loss occurs after washing, the operator shall Compensation of 3 to 5 times the washing fee.
- Article 8 The laundry that has been marked as having no defects in quality before washing will have a slight quality problem after washing. The operator shall pay 4 to 6 times the washing fee; if there is serious damage or loss after washing, the operator shall Compensation for 6 to 9 times the washing fee.
- Article 9 The brand-new clothing that has been marked without any stains or blemishes before washing, if damaged or lost after washing, the operator shall compensate 10 to 20 times the washing fee.
- Article 10 If the buttons or accessories are damaged or lost after the laundry is washed, and the operator cannot replenish the clothes, the operator shall pay 1 to 2 times the washing fee.
- Article 11 It belongs to the quality problems of clothing materials or clothing itself, or due to the wrong way of clothing labeling, the consumer s signature confirms the requirement to wash according to the clothing labeling. After washing, if the clothing shrinks, goes out of line, Operators will not compensate for hardening, fading, string coloring, color matching, foaming, etc., but they are obliged to provide consumers with relevant certificates and assist consumers in claiming from dealers or manufacturers.
- Chapter IV Bargaining and Washing
- Article 12 When consumers send clothes that they think are of special commemorative significance or preciousness, both the operator and the consumer can choose to wash clothes at a bargain price.
- Article 13 The washing fee for bargaining clothes shall be negotiated between the consumer and the operator according to the difficulty and risk of washing the clothes. The washing fee shall be charged based on the valuation of the clothes not less than 10% and not more than 20%.
- Article 14 When the bargaining clothes are sent for washing, the contract shall come into effect after the consumer and the operator have inspected them in person and signed the confirmation.
- Article 15 If the laundry fails to meet the quality standards of the washing industry after washing, the operator shall wash it again. If the re-laundering of clothes does not meet the quality standards of the washing industry, the washing fee will be refunded, except for those clothes that have been indicated that they cannot be removed or can only be removed as much as possible before washing.
- Article 16 If the bargaining clothes cause the lack of buttons or accessories after washing, or there are still obvious repair marks, but they do not affect the wear, the operator shall pay 30% of the bargaining amount of the clothes.
- Article 17 If the bargaining clothes are washed or damaged due to the responsibility of the operator after washing, and the clothes cannot be repaired, the operator shall compensate the full amount of the bargained amount of the clothes.
- Article 18 If the operator and the consumer fail to reach a bargaining price for washing, the operator may not undertake the washing business in the form of bargaining, but shall explain to the consumer.
- Chapter V Deductible Liability
- Article 19 The operator shall not be liable for compensation if the laundry sent by the consumer is in one of the following situations:
- (I) There are unpredictable and potentially changing situations: for example, if the moth has not lost its hair, after washing, it will lose hair, break, show the bottom, the existing hole and the area of the damage will expand; due to the narrow seam, etc., the thread will be taken out and damaged Down jackets and cotton jackets smell bad after being washed normally, and the filler contaminates the fabric. After washing the fur clothes, the back of the fabric or the inner filler contaminates the front of the fabric; the clothing is lined with pockets, trousers, etc. Fabrics; dark spots on sofa seat covers after washing; original chemically corroded and chemically patched, exposed after normal washing.
- (2) Stubborn stains or breakages covered by extra-dirty dirt, which are obviously exposed or reappeared after normal washing.
- (3) Fabrics such as cotton have faded or shrunk to varying degrees after being treated by normal washing processes.
- (4) Metal buttons and metal decorative parts are discolored after normal washing.
- (5) Curtains are left to hang for a long time, resulting in natural embrittlement and damage after normal washing.
- Chapter VI Clothing Storage
- Article 20 If the consumer exceeds the clothes removal period stipulated in the service contract for 15 days, the operator shall not bear the obligation of free storage. If the clothes are overdue, a storage fee of 1 yuan will be charged for each piece of clothes overdue for one day, except for the dispute over the washing quality of the clothes. If the operator fails to deliver the clothing within the time limit agreed on in the service contract, each piece of clothing will be charged a penalty of 2 yuan to the consumer overdue for one day, unless the quality of the clothing is disputed.
- Article 21 The maximum period of responsibility for storage of clothing is 90 days. If the period of responsibility is exceeded, the operator has the right to dispose of the unowned clothing.
- Chapter VII Loss of Credentials
- Article 22 When the consumer's clothes-receiving voucher is lost or damaged and cannot be identified, the consumer must promptly go through the lost formalities with the operator, and retrieve the clothes with a valid ID and the contact phone number provided when washing. The original laundry voucher will automatically become invalid after the loss procedure is completed. The operator shall not be liable for breach of contract if the clothing has been collected before the loss procedure is completed.
- Chapter VIII Identification and Mediation
- Article 23 If consumers and operators have disputes over the quality of laundry washing, they may entrust the Guangzhou Laundry Washing Industry Association Clothing Washing Quality Appraisal Center, or other authoritative appraisal organizations negotiated by both parties to evaluate the quality of laundry washing. The appraisal fee shall be paid in advance by the proposer and shall be borne by the responsible party.
- Article 24 If consumers and operators have disputes over laundry washing, they may lodge complaints with the Guangzhou Municipal Consumers Committee, industry associations and relevant departments. Where a settlement agreement is reached, both the consumer and the operator shall sign a settlement agreement; if a settlement agreement cannot be reached, either party may sue in a people's court with jurisdiction.
- Article 25 If a party needs to entrust an agent to mediate for special reasons, the agent shall provide a power of attorney, a copy of the principal's and agent's identity documents, and present the original identity document of the agent for verification.
- Chapter IX Supplementary Provisions
- Article 26 If the relevant provisions of these Measures conflict with national laws, regulations, and rules, the national laws, regulations, and rules shall prevail.
- Article 27 The interpretation and amendment of these Measures shall be the responsibility of the Guangzhou Laundry Industry Association.
- Article 28 These Measures shall be implemented as of the date of promulgation.
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- Guangzhou Laundry Industry Association
- Honorary President: Zhou Yushu (former commander of the Chinese Armed Police Force, former deputy commander of the Guangzhou Military Region of the Chinese People's Liberation Army)
- Chairman: Lu Zhiji
- Secretary General: Shi Jianrong
- Deputy Secretary-General: Pan Zhenfei [3]