What Is a Hospital Social Worker?

Medical social workers are short for medical social workers. They are professional social workers who provide psychological care and social services to patients in hospitals and medical and health institutions. Unlike physicians and nurses, they provide patients with "non-medical diagnosis and non-clinical treatment." (Professor Guo Yongsong's definition of medical social worker)

Medical Social Worker

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Medical social workers are short for medical social workers. They are professional social workers who provide psychological care and social services to patients in hospitals and medical and health institutions. Unlike physicians and nurses, they provide patients with "non-medical diagnosis and non-clinical treatment." (Zhejiang University School of Medicine

"They are the assistants of physicians, partners of nurses, friends of patients and family members, protectors of families, organizers of communities, collaborators of other professional and technical personnel", Professor Liu Jitong, who has long been dedicated to the research of medical social workers, is important to medical social workers The positioning became famous.

The existence of medical social workers has changed the previous model of purely treating "physical diseases" in hospitals, allowing patients to receive all aspects of physical and mental care in the hospital. The work of medical social workers is more complicated, including visiting the newly admitted patients every day in the ward, answering various questions raised by the patients, coordinating the service problems encountered by the patients, helping the patients with difficulties to seek medical treatment, and also helping to deal with emotional instability or suicide patients , Road patients or anonymous patients, patients without family members, as well as abused children or violent women, patients with financial difficulties or patients who have complaints about medical treatment, telephone return visits to discharged patients, regular health education in the community, daily volunteers Management and more.

Medical social workers are important and indispensable professionals in modern health systems. Whether a hospital has established a hospital social service department or a social work department has become one of the indispensable important indicators for measuring, testing, and evaluating the quality and modernization of medical services.

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Zhou Junling is the supervisor of medical social worker from Shenzhen Charity Public Welfare Network. The case she described is a comprehensive interpretation of the medical social work. In 2009, Liu Mei (a pseudonym), a 28-year-old girl working in Shenzhen, was suddenly diagnosed with leukemia. Sudden fall of doom put Liu Mei under tremendous psychological pressure. The medical social worker at the hospital has been with her since her admission to help her Admitted to hospitalization; Liu Mei is a single-parent family, and her family conditions are not good. Leukemia requires high treatment costs. The company where Liu Mei was before was not willing to support a patient for a long time. The medical social worker began to help Liu Mei handle the contract relationship with the company. Helping Liu Mei to find relief funds everywhere; more unfortunately, the relationship between Liu Mei and her mother was getting worse, Liu Mei went through a series of events including suicide and mother leaving, medical social workers engaged in crisis intervention at a critical moment, and soothed Liu Mei In order to connect with the media, mobilize as much volunteer resources as possible, and communicate with the hospital to start a green channel for Liu Mei; when Liu Mei had only one month left, the medical social worker provided "sad counseling" for Liu Mei to help her calm down.