What Is Data Entry Outsourcing?
Service outsourcing refers to the economic activities performed by companies that have outsourced the basic, common, non-core IT business and IT-based business processes originally provided by themselves in the value chain to external professional service providers. . Therefore, service outsourcing should be based on information network technology. Its service work (including business and business processes) is completed through computer operations and is delivered using modern communication methods, enabling enterprises to restructure the value chain, optimize resource allocation, and reduce costs. And strengthened the company's core competitiveness.
service outsource
(Economic term)
Although affected by the financial crisis, the scale of global service outsourcing declined in 2009, but in 2010 the service outsourcing industry has begun to come out of the trough and enter a rebound stage. Data show that since 2010, the average annual growth rate of IT service spending has remained at about 3.5%. In 2011, global service spending was about $ 840 billion.
On the other hand, since 2006, China has introduced many policies and measures to promote the development of service outsourcing, and has established 21 service outsourcing demonstration cities across the country. With the strong support of the state and local governments, China's service outsourcing industry has developed rapidly from scratch, continuously expanding in size, gradually expanding its fields, and continuously strengthening the industry's international competitiveness.
Domestic service outsourcing companies have developed rapidly, and have made great improvements in various aspects such as enterprise size, personnel, qualification certification, and business structure. At the same time, the industry has continued to expand, and their businesses have gradually matured and improved. According to the Ministry of Commerce
Which majors are suitable for employment in service outsourcing companies? Service outsourcing means that the company outsources its non-core business and uses the best external professional team to undertake its business. For the contractor, it can achieve the effects of reducing costs, improving efficiency, enhancing the core competitiveness of the enterprise and its ability to respond to the environment. According to the content of outsourcing services, it can be generally divided into information technology outsourcing (ITO), business process outsourcing (BPO) and knowledge process outsourcing (KPO). ITO includes IT infrastructure, enterprise application services and other technical services. BPO covers logistics and procurement. , Human resources, financial accounting and other aspects, KPO includes stock, financial and insurance research, data research, integration and management, data mining services, engineering and design services, research and development. In addition, there are special points such as legal service outsourcing and medical service outsourcing. In the long run, the scope of the service outsourcing industry is extremely wide, and students of almost any major can enter. In the short term, China's information technology outsourcing and business process outsourcing are developing rapidly, and students in IT, finance, logistics, finance, human resources and other majors will have more opportunities.
In January 2009, the General Office of the State Council issued the "Reply Letter on Promoting the Development of Service Outsourcing Industry" (State Council Letter [2009]) No., approving 20 cities including Beijing, Tianjin, and Dalian as model cities for service outsourcing in China And to implement a series of encouragement and support measures in these 20 pilot cities to accelerate the development of China's service outsourcing industry. Xiamen was later added to become China's 21st service outsourcing demonstration city.
Beijing, Nanjing, Changsha, Chengdu, Dalian, Suzhou,
Refers to the entrustment of a service's ongoing management or development responsibility to a third party for execution in accordance with a service agreement. The WTO General Agreement on Trade in Services divides services into 12 sectors, namely business services, communications services, construction and related engineering services, distribution services, education services, environmental services, financial services, health services, tourism services, entertainment culture and Sports services, transportation services, other services. Service outsourcing can be classified by these 12 departments.
Other definitions and classifications of service outsourcing include: service outsourcing is divided into: strategic outsourcing, strategic outsourcing, and transformational outsourcing; service outsourcing is divided into: product or component outsourcing and service projects. Outsourcing; service outsourcing is divided into single-level outsourcing and multi-level outsourcing according to the number of service outsourcing subcontracting layers; service outsourcing is divided into one-to-one outsourcing and one-to-many outsourcing according to the number of service outsourcing contractors.
Service outsourcing means that an enterprise outsources its non-core business and uses the best external professional team to undertake its business, so that it can focus on the core business, to reduce costs, improve efficiency, enhance the core competitiveness of the enterprise and respond to environmental changes. A management model of competence. It includes business process outsourcing (
According to the Reply Letter from the General Office of the State Council on Promoting the Development of the Service Outsourcing Industry and Letter from the Secretary of the General Office of the State Council on Implementing the Policies and Measures to Promote the Development of the Service Outsourcing Industry and other relevant documents, Actively undertake international service outsourcing and improve the competitiveness of service outsourcing enterprises. The Ministry of Commerce and relevant ministries and commissions jointly identified 20 cities as "Chinese service outsourcing demonstration cities" (hereinafter referred to as "model cities"). Regarding the identified "model cities", relevant national ministries and commissions support macro policies, industrial planning, financial capital, investment promotion, and talent training.
In order to further encourage the healthy competition and scientific development of the "model cities" and enable the service outsourcing industry to better meet the strategic needs of "maintaining growth, expanding domestic demand, adjusting structure, and promoting employment", the state has adopted the 20 "model cities" that have been identified. Last elimination method.
Information technology outsourcing
according to
The Global Outsourcing Conference is the world's highest level international outsourcing conference co-sponsored by the well-known international economic organization, Asia Pacific CEO Association (APCEO) and governments, and is an important milestone in the development of global service outsourcing.
Offshoring of service outsourcing: The rapid development of offshore service outsourcing or offshore service outsourcing over the past decade has become another characteristic manifestation of the rise of contemporary service outsourcing.
Information Technology Outsourcing Services (ITO)
Software R & D and Outsourcing
category | Scope of application |
Software R & D and Development Services | Used in finance, government, education, manufacturing. Retail, service, energy, logistics and transportation, media, telecommunications, public utilities, and healthcare industries for user operations / production / supply chain / customer relations / human resources and financial management, computer aided design / engineering Software development, custom software development, embedded software, package software development, system software development software testing, etc. |
Software Technical Services | Software consulting, maintenance, training, testing and other technical services |
Information Technology R & D Service Outsourcing
category | Scope of application |
IC Design | Integrated circuit product design and related technical support services: |
Provide e-commerce platform | Information platform for e-commerce services, etc. |
testing platform | Provide test level for software and integrated circuit development and application |
Information system operation and maintenance outsourcing
category | Scope of application |
Information system operations And maintenance services | Customer internal information system integration, network management, desktop management and maintenance services; information engineering, geographic information system, remote maintenance and other information system application services |
basic information Technical Services | Integration of basic information technology management platforms and other basic information technology services (IT infrastructure management, data centers, hosting centers, security services, communication services, etc.) |
Technical Business Process Outsourcing Services (BPO)
category | Scope of application |
Business process design service | Provide client companies with process design services such as internal management and business operations |
Internal management Database service | Provide client companies with background management, human resource management, financial audit and tax management, financial payment services, medical data and other internal management business data analysis, data mining, data management, data usage services; undertake professional data processing and integration service. |
Business operation Database service | Provide technical research and development services for customer companies, application customer analysis, database management and other services for business operations, sales, product after-sales service. Including financial services, government and education, manufacturing and life sciences, retail and wholesale and transportation, health care, communications and utilities, call centers, etc. |
Enterprise Supply Chain Management Database service | Provide customers with overall plan design and database services for procurement and logistics |
Technical Knowledge Process Outsourcing (KPO)
Scope of application |
Intellectual property research, pharmaceutical and biotechnology research and development, product technology research and development, industrial design, analytics and data mining, animation and online game design research and development, education courseware research and development, engineering design and other fields |
