What Does a Case Worker Do?
Social workers, referred to as social workers. It refers to professional and technical personnel engaged in specialized social service work in social service institutions such as social welfare, social assistance, social charity, rehabilitation for the disabled, preferential treatment placement, medical care, youth services, and judicial correction. The conditions to be possessed are: (1) In addition to social work professional knowledge, it should also have comprehensive knowledge in psychology, sociology, political science, management, education, law, and other disciplines. Knowledge of laws, regulations and policies. (2) Should be able to skillfully use social work methods such as individual social work, group social work, community social work, social work administration, etc. to assist clients in solving problems, overcoming difficulties, tapping potentials, and restoring and developing social functions. The missions undertaken are: (1) Social mission: "Assist the weak and the poor", with the responsibility to solve social problems, meet social needs, maintain social stability, and promote social equity and justice. (2) Professional mission: "Help others to help themselves", that is, to provide professional services and support to individuals, families, groups, and communities in distress; or to integrate social resources and tap potentials through professional services, and to promote difficult people to "self-help, Self-reliance, self-help, and self-reliance. " By playing the role of facilitator, expert, social therapy, planner, etc. to help people find problems and take action to solve them, alleviate tension and conflict due to competition and pressure. [1]
Basic Information
- Chinese name
- social worker
- Foreign name
- Social worker
- Values
- Helping others
- Professional approach
- Case, group, community, administration, etc.
Social work is the professionalism of the government-led social forces, with the purpose of helping the people to solve problems and helping others, and using scientific theories and methods.
For full-time vocational school education, the promotion training period is determined according to its training goals and teaching plan. Agency
(One)
There are two types of examinations for social workers, but the certificates are universal.
1. "Social Worker" belongs to
The subjects of the assistant social worker examination are divided into 2 subjects: Comprehensive Social Work Ability (Elementary) and Social Work Practice (Elementary). Candidates must pass 2 subjects at a time to obtain the assistant social worker professional qualification certificate; The subjects are divided into three subjects: Comprehensive Social Work Ability (Intermediate Level), Social Work Practice (Intermediate Level), and Social Work Regulations and Policies. To roll the exam, candidates need to pass all subjects within two consecutive years.
Assistant social worker | Comprehensive Social Work Ability Social work practice | Full score: 100 points Full score: 100 points | Pass: 60 points Pass: 60 points |
Social worker | Comprehensive Social Work Ability Social work practice Social work regulations and policies | Full score: 100 points Full score: 100 points Full score: 100 points | Pass: 60 points Pass: 60 points Pass: 60 points |
[7]
This standard progressively advances the skills requirements of the four levels of social workers, three levels of social workers, two levels of social workers, and one level of social workers, and high-level requirements cover low-level requirements.
1 Social Worker Level 4
Professional function | Work content | Skill requirements | related information |
I. Supplementary Direct Services | (1) Accepting the case | Ability to choose the place for the first interview Ability to talk and listen to clients Ability to establish professional relationships with clients | 1. Basic knowledge for professional relationships 2. Relevant social policies and codes of practice for social workers |
(2) Collection of data and estimates | 1. Ability to collect and record client information 2. Ability to conduct preliminary analysis of client information | 1. Basic knowledge of observation, questioning, etc. 2. Confidentiality and notification principles 3 The basics of estimation |
(3) Formulating a plan | 1. Ability to draft service plans 2. Ability to draft first service agreement | 1. Steps for developing a service plan 2. Basic knowledge of service agreement |
(IV) Implementation plan | 1. Able to set up the studio 2. Ability to provide clients with information and advice 3 Ability to encourage and comfort clients 4 Ability to document implementation | Basic methods of intervention |
(V) Evaluation and settlement | 1. Ability to collect assessment information using scales, questionnaires, etc. 2. Able to determine the closing time and proceed with closing 3 Ability to record closed cases | 1. Evaluation steps and basic methods 2. Basic method for closing a case |
Second, auxiliary administrative work | (1) Processing text | 1. Ability to read and write professional reports 2. Ability to use computer for word processing | Professional report writing methods and considerations |
(2) Handling information and management documents | 1. Ability to collect and organize the information needed by the organization 2. Ability to categorize, archive, and properly keep files | 1. Information gathering and collating knowledge 2. Document management knowledge |
2 Social Worker Level 3
Professional function | Work content | Skill requirements | related information |
First, direct service | (1) Accepting the case | 1. Able to draw up the outline of the first interview 2. Ability to use empathy and adaptability to talk to clients 3 Can eliminate client's anxiety 4 Ability to reach and establish professional relationships with clients | Basic knowledge of interpersonal communication Basic knowledge of human behavior and social environment |
(2) Collection of data and estimates | 1. Ability to design questionnaires and interview outlines 2. Ability to observe and ask the client 3 Ability to draw family structure and ecological maps for clients 4 Ability to make predictions on client issues | 1. Knowledge of data collation and analysis 2. Estimated system knowledge |
(3) Formulating a plan | 1. Able to develop service plans with clear goals and feasible implementation 2. Ability to develop service agreements based on plans | 1. Approach to service planning 2. System knowledge of service agreements |
(IV) Implementation plan | 1. Ability to use case, group, community and other professional methods and intervention skills to assist clients in solving problems 2. Can enhance clients' self-help ability | Involved system knowledge |
(V) Evaluation and settlement | 1. Ability to use the Goal Achievement Scale and Client Satisfaction Questionnaire 2. Ability to identify gaps between actual results and plans and propose improvement measures 3 Capable of handling client's response when closing a case 4 Ability to perform follow-up services or successful referrals | Assessed system knowledge Closing system knowledge |
Project development and management | (I) Development Project | 1. Ability to propose new service items during contact with the client 2. Ability to write draft project plans | 1. Basic knowledge of social work project development 2. Basic knowledge of social survey 3 Basic knowledge of social work administration 4 Basic knowledge of social policies and regulations, social security |
(Two) management projects | 1. Can promote cooperation and division of work among staff 2. Ability to make judgments and adjust factors affecting project implementation 3 Ability to evaluate project results | Basic knowledge of project management Basic knowledge of social work administration |
3 Social Worker Level 2
Professional function | Work content | Skill requirements | related information |
First, direct service | Coaching, consulting and advocacy | 1. Able to use a variety of social work methods and skills to deal with various complex problems 2. Ability to use specific skills in the field of social work services to solve difficult cases 3. Ability to use social work expertise and skills to analyze and research social welfare policies in related fields and make recommendations | 1. Basic Theory and Method of Social Work 2. Expertise in the field of social work services 3 Social Security System and Social Policy in Social Work Services |
Supervision | Professional guidance | 1. Able to assist the supervised to increase professional knowledge and strengthen professional concepts, and guide the professional work of the supervised 2. Can help supervised people deal with psychological stress, emotional fluctuations and mental confusion, and promote their strong professional identity | 1. Theory and method of professional supervision 2. Theories and methods of emotional support |
3. Social work administration | (I) Plan | 1. Ability to develop long-term and short-term development plans 2. Ability to continuously refine and revise the organization's development plan 3. Able to continuously develop service projects | 1. Systematic knowledge for planning 2. Knowledge about social policies and regulations, social security, etc. |
(Two) organization | 1. Able to set up reasonable positions and job responsibilities, and coordinate and deploy staff 2. Ability to communicate and interact effectively with staff 3.Able to recruit and train staff 4 Ability to establish staff assessment and incentive mechanisms | Knowledge of human resources management |
(Three) management | 1. Able to establish and improve the rules and regulations of the organization 2. Ability to raise, operate and manage funds | Administrative and financial management knowledge |
(IV) Evaluation | 1. Ability to conduct scientific assessments of staff work 2. Ability to scientifically evaluate the completion of various projects of the institution | 1. Knowledge assessed by social workers 2. Knowledge of Social Work Project Evaluation |
Research and training in social work | (I) Research | 1. Ability to analyze, summarize and refine the experience of social work practice 2. Ability to read foreign language materials in social work | 1. Basic methods of analysis and synthesis 2. Basic methods of induction and deduction 3 Common Foreign Language Knowledge for Social Work |
(Two) training | 1. Able to explain the basic knowledge of social work 2. Ability to teach practical skills in social work | 1. Social work theory, method and practice 2. Design and preparation of training lesson plans |
4 Social worker level
Professional function | Work content | Skill requirements | related information |
I. Social Work Administration | (I) Plan | 1. Ability to conduct scientific analysis of current social policies 2. Able to provide feasible social policy solutions 3 Ability to advance social policy implementation 4 Ability to evaluate and monitor the implementation of social policies | 1. Knowledge of social development and social issues 2. Knowledge of social policy and social control |
(Two) organization | 1. Ability to recruit, train, and evaluate supervisors 2. Able to establish an organization's supervision mechanism and implementation plan 3 Able to establish and improve the organization's communication mechanism | Basic knowledge of organization and supervision |
(Three) management | 1. Ability to manage various social work agencies 2. Able to conduct macro-control and guidance on the division and coordination of various social work institutions | Knowledge of social work agency management |
(IV) Evaluation | 1. Ability to evaluate the operation modes and cooperation modes of different institutions 2. Ability to evaluate resource integration and allocation | Systematic knowledge of social work agency assessment |
Research and training in social work | (I) Research | 1. Ability to conduct research on social work theory and practice 2. Ability to write professional papers and books 3 Ability to read and use foreign language literature related to social work | 1. Cutting-edge knowledge of social work theory and practice 2. Social work research methods 3 Foreign language knowledge related to social work |
(Two) training | 1. Able to serve as teaching and training tasks for second- and third-level social workers 2. Able to formulate corresponding social work teaching programs for different objects | 1. Social work system theory, method and practice 2. Basic knowledge of education and educational psychology |
Specific gravity table
(%)
project | Social Worker Level 4 | Social Worker Level III | Social Worker Level 2 | Social worker level |
| Reason s | professional ability | Reason s | Occupation ability | Reason s | professional ability | Reason s | professional ability |
| Basic Claim | Professional ethics | 10 | - | 10 | - | 10 | - | 10 | - |
| Basic knowledge | 25 | - | 20 | - | 15 | - | 10 | - |
| phase turn off Inside Content | Auxiliary direct service | Take the case | 5 | 20 | - | - | - | - | - | - |
| Collecting data and estimates | 5 | 20 | - | - | - | - | - | - |
| Make a plan | 10 | 15 | - | - | - | - | - | - |
| Implementation Plan | 15 | 15 | - | - | - | - | - | - |
| Evaluation and settlement | 10 | 10 | - | - | - | - | - | - |
| Auxiliary administrative work | Processing text | 10 | 10 | - | - | - | - | - | - |
| Handling information and managing documents | 10 | 10 | - | - | - | - | - | - |
| Direct service | Take the case | - | - | 5 | 15 | - | - | - | - |
| Collecting data and estimates | - | - | 5 | 10 | - | - | - | - |
| Make a plan | - | - | 10 | 15 | - | - | - | - |
| Implementation Plan | - | - | 15 | 20 | - | - | - | - |
| Evaluation and settlement | - | - | 15 | 15 | - | - | - | - |
| Coaching, consulting and advocacy | - | - | - | - | 15 | 15 | - | - |
| Project development and management | Project Development | - | - | 10 | 10 | - | - | - | - |
| Project management | - | - | 10 | 15 | - | - | - | |
| Supervise | Professional guidance | - | - | - | - | 10 | 15 | - | - |
| Social work administration | plan | - | - | - | - | 10 | 10 | 10 | 20 |
| organization | - | - | - | - | 10 | 10 | 10 | 20 |
| management | - | - | - | - | 10 | 15 | 10 | 20 |
| Evaluation | - | - | - | - | 10 | 15 | 10 | 10 |
| Social Work Research and Training | the study | - | - | - | - | 5 | 10 | 20 | 20 |
| Training | - | - | - | - | 5 | 10 | 20 | 10 |
| total | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 |
[6]
The notification of the qualification standards for the 2009 assistant social worker and social worker professional level examination is as follows:
level | Subject name | Full score | Eligibility criteria |
Assistant social worker | Comprehensive Social Work Ability (Elementary) | 100 | 60 |
| Social Work Practice (Elementary) | 100 | 60 |
Intermediate Social Worker | Comprehensive Social Work Ability (Intermediate) | 100 | 60 |
| Social Work Practice (Intermediate) | 100 | 60 |
| Social work regulations and policies | 100 | 60 |
The 2010 assistant social worker and social worker professional qualification examination notice is as follows:
level | Subject name | Full score | Eligibility criteria |
Assistant social worker | Comprehensive Social Work Ability (Elementary) | 100 | 60 |
| Social Work Practice (Elementary) | 100 | 60 |
Intermediate Social Worker | Comprehensive Social Work Ability (Intermediate) | 100 | 60 |
| Social Work Practice (Intermediate) | 100 | 60 |
| Social work regulations and policies | 100 | 60 |
The 2011 assistant social worker and social worker professional qualification examination notice is as follows:
level | Subject name | Full score | Eligibility criteria |
Assistant social worker | Comprehensive Social Work Ability (Elementary) | 100 | 60 |
| Social Work Practice (Elementary) | 100 | 60 |
Intermediate Social Worker | Comprehensive Social Work Ability (Intermediate) | 100 | 60 |
| Social Work Practice (Intermediate) | 100 | 60 |
| Social work regulations and policies | 100 | 60 |
The qualification standards for the 2012 assistant social worker and social worker professional level examination are as follows:
level | Subject name | Full score | Eligibility criteria |
Assistant social worker | Comprehensive Social Work Ability (Elementary) | 100 | 60 |
| Social Work Practice (Elementary) | 100 | 60 |
Intermediate Social Worker | Comprehensive Social Work Ability (Intermediate) | 100 | 60 |
| Social Work Practice (Intermediate) | 100 | 60 |
| Social work regulations and policies | 100 | 60 |
For details, please pay attention to the local human resources and social security websites or local professional skills appraisal centers.
The 2019 social worker qualification examination is expected to be June 22 and 23.
If special circumstances need to be changed, further notice will be made in advance. [8]
Business training objectives: This major trains students with basic social work theories and knowledge, more skilled social investigation and research skills, and social work abilities, and can be used in civil affairs, labor, social security and health departments, and social organizations such as trade unions, youth, and women, and Senior social professionals engaged in social security, social policy research, social administration, community development and management, social services, evaluation and operation, etc.
Business training requirements: The students of this major mainly learn the basic theories of social work, establish the value ideals of social work, learn and master the skills and methods of social work, and enable students to have methods and skills for social investigation and research, and master theoretical analysis and empirical evidence. Research, social practice and other basic capabilities.
Graduates should acquire knowledge and capabilities in the following areas:
1. Master the basic principles of Marxism completely and accurately, master the basic theories, methods and skills of social work, and understand the concepts and methods of sociology;
2. Be proficient in various skills and methods of social work, and be good at using theory, knowledge, and methods to help difficult groups out of their predicament, engage in normal life and develop;
3 Familiar with social survey methods and skills and social statistical methods;
4 Understand the major principles, policies, laws and regulations of the party and government, and have the value orientation and basic ability to influence social policies through social work practice and social work research;
5. Have preliminary scientific research ability, good at understanding the national conditions, good at analyzing various social phenomena and problems, and have strong writing ability and language expression ability;
6. Master the methods of literature retrieval and data query, and have certain practical ability.
