What Does a Cleaning Supervisor Do?
Clean management is closely related to other management and is one of the ways to achieve income generation. The content of cleaning management includes multiple aspects and has a variety of characteristics.
Cleaning management
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- Chinese name
- Cleaning management
- Clean management is closely related to other management and is one of the ways to achieve income generation. The content of cleaning management includes multiple aspects and has a variety of characteristics.
- Cleaning management is closely related to property management and cleaning management. It is one of the ways for property companies to carry out multiple operations and achieve income generation. It can make full use of all cleaning professional and technical personnel and equipment of the property management company to carry out cleaning services for owners, residents and even other units outside the community, including paid housekeeping services, waxing and polishing of floor renovation, "crystal surface", carpet cleaning, etc ; Can also set up a professional cleaning company, carry out cleaning professional knowledge training, establish a cleaning supplies store, etc.
(1) Housekeeping cleaning management. For a property cleaning company with a large cleaning team and strong technical force, housekeeping service is one of the multiple business models of property development. There are various types of paid housekeeping services, and there are different types of services. There are two main types of operation methods: the management of things lost; and the second is the service of people. Professionals are required to have professional knowledge, standardized procedures, strict standards, and superb skills. Implement scientific management.
(2) Refurbishing and polishing the floor, doing "crystal plane" and carpet cleaning. In some high-end restaurant entertainment places and clubs, high-end villas have high-end decoration, and the ground is extremely vulnerable to pollution and damage. It is difficult for general cleaners to achieve their original gloss. This requires professional technicians and special Machinery and cleaners to maintain the ground.
(3) Clean escrow. In some high-end clubs and high-end villa areas, it is difficult to achieve a clean and tidy environment because the owner is busy with work or does not have professional technicians to maintain and clean it. At this time, the property cleaning department can carry out housekeeping or cleaning management services. If human resources permit and strong technical force, you can also take over cleaning services from units outside the company management or municipal cleaning department to generate income for the company, so as to reduce the property cleaning management. financial pressure.
(4) Set up a professional cleaning company. If the property company has strong technical and financial strength and conditions permit, it can also register the cleaning department as a subsidiary company. In addition to the company's property cleaning management, it can also undertake cleaning management of external units and carry out external cleaning services to enable the company's The cleaning department has changed from a consumer department to an income-generating department.
(5) Establishment
- 1. The importance of early intervention of property cleaning management The early intervention of property cleaning management can better ensure that the design of the building is more in line with modern property management requirements, so that after the building is completed, it can provide high-level services to owners and tenants in a timely manner. A building or community with advanced equipment and high quality will provide more convenience for future property cleaning management, and can save manpower, material and financial resources, and achieve high-level services.
2. Management mode As one of the contents of property management, biodiversity property cleaning management has multiple modes: independent management mode, subsidiary management mode and outsourcing management mode.
3. Service for property cleaning management Property management is a humane and emotionally intensive service industry. In property cleaning management, the environmental cleaning work is not only facing the main body of property management, but also directly facing the owners (residents). The object of dealing with people is the property company. Therefore, whether it is working hours, working methods, grooming, behaviors, language, or service attitude should follow the norms of the service industry, so as not to bring the majority of owners or residents. It is inconvenient and even creates contradictions, which adversely affects the property company. For example: In order to avoid affecting the owner or the resident during work, property cleaning advocates "zero interference" in the work.
4. Consumption cleaning management in the property cleaning management. As a department of the property company, it mainly maintains and cleans the environment within the jurisdiction of the property company, and provides a clean, tidy and good life for the owners (residents). surroundings. These tasks are a basic part of property management. Generally, the owner cannot be charged separately for a certain management task. The labor and material costs required to maintain daily operations are all funded by the property management company. Therefore, for property management For the company, the cleaning management department is a consumer department. Of course, there are also individual property management companies. Due to the strength and technology of the cleaning department, the tipping department can be turned into an income-generating department through external operations and various services. However, some of the cleaning management expenses are still consumer.
5. Technical management of cleaning property Compared with other service work of property management, cleaning management work is more technical. Before engaging in this task, property cleaning management staff should first receive systematic theoretical and practical training, master the operation of the machine, the identification and use of cleaning potions, and the cleaning methods for different parts such as the floor and walls. Improve one's ability by improving overall quality. Without systematic professional training, it is difficult for a cleaner who does not have certain skills to do a good job in cleaning management.