How Do I Choose the Best Valuation Services?

360-degree performance evaluation, also known as "360-degree performance feedback" or "omnidirectional evaluation", was first proposed and implemented by Intel, a model enterprise known as the "Symbol of American Power".

360-degree performance evaluation

360-degree performance evaluation, also known as "360-degree

The 360-degree performance appraisal method, also known as the comprehensive performance appraisal method or the multi-source performance appraisal method, refers to obtaining information of the appraisers from multiple parties who have a working relationship with the appraisers in order to conduct comprehensive, Multi-dimensional performance evaluation process. Sources of this information include: top-down feedback from superior supervisors (superiors); bottom-up feedback from subordinates (subordinates); feedback from colleagues at the same level (colleagues); from the internal support department of the enterprise And supply department feedback (supporters); feedback from customers inside and outside the company (serving customers); and feedback from myself. This

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360-degree performance evaluation method , 360-degree evaluation method, yes

Generally believed that 360-degree performance evaluation has the following advantages:

Through the evaluation feedback, the appraisers can obtain evaluation opinions from multiple levels of personnel on their quality, ability, work style, and work performance, and more comprehensively and objectively understand the information about their strengths and weaknesses as a work performance improvement plan, Reference for personal future career and ability development;

In the 360-degree performance evaluation, the information feedback to the appraisers is the evaluation results from multi-level appraisers related to their work, so it is easier to get the appraisal of the appraisers. Moreover, by comparing the feedback information with the self-assessment results, the reviewees can recognize the gap;

360-degree performance evaluation helps to promote communication and interaction between members of the organization, improve team cohesion and work efficiency, and promote organizational change and development.

Because of the above characteristics, 360-degree performance evaluation has been widely used in the areas of self-awareness and development of senior leaders, employee performance evaluation, evaluation of high-level candidates, organizational learning and change.

The Purdue Resource Management Company in the United States has nearly 1,000 employees. The old performance evaluation system lacked clear evaluation standards, and implementation was not guaranteed to be fair and equitable. During the old evaluation process, employees did not know what the company expected of them was what. Finding out the high-performing employees through the assessment and giving them the corresponding compensation, this is any valid

To successfully carry out a 360-degree performance evaluation within the enterprise, we must do the following three stages:

360-degree evaluation feedback is a management process

Misunderstanding 1: 360-degree evaluation feedback is a management process, not a set of software

In China, many companies use 360 evaluation feedback as a software rather than a set of management processes for talent development and development. With ERP,

360-degree evaluation form for the ability and quality of middle-level cadres in Hangzhou Wendao Company

Questionnaire description

The middle-level management cadres of the enterprise play a supporting role in the operation of the enterprise, carry out the implementation of high-level management decisions, and direct the organization of grass-roots operations. As an excellent middle-level manager of an enterprise, it is necessary to have a big-picture view of the overall situation and be familiar with specific business processes; it is necessary to have both leadership and professional qualities of strong execution.

In order to better improve the overall quality of cadres, improve management communication and execution capabilities, so that the company's growth is more stable and faster, so this 360-degree survey was conducted.

Values

definition:

Deeply understand the company's core philosophy of "beyond ordinary, build first-class", highly recognize the company's business goals, business methods, social responsibility, etc., take the company's vision as its own business, and self-discipline, dedication and struggle.

Efficient performance:

For the benefit of the company, willing to sacrifice personal interests and keep promises, once committed, go all out. Even if you make a sacrifice, you will never lose faith in others. Have the courage to admit your faults and mistakes. Have the courage to take responsibility even if it is not conducive to short-term business interests. , Can also adhere to principles, adhere to professional ethical standards in adverse circumstances, do not easily bow to difficulties, and take the initiative to try various means and take positive measures to achieve success, dare to take on challenging and stressful responsibilities; in pursuit of excellence, do The leader of the industry is the goal and never rests on the status quo; based on understanding the reality, set very challenging goals for yourself, encourage others to actively seek opportunities for reform, progress and improvement. Challenges can be challenged to achieve the goals. , Problem or change as a challenge, perseverance, optimism

Inefficient performance

For personal interests, we cannot adhere to principles and standards, so as to harm the interests of the company. We can easily make promises that are not easy to realize. Maybe we can forget to be consistent in words and deeds after turning our promises. When making a mistake, always shirk responsibility and look for excuses. In the work, I only seek to meet the minimum standards, and I have adopted and adopted a conservative attitude towards new knowledge and new skills, and used work as a reason to avoid learning difficulties and frustrations. I often complain about the failure of the objective environment and give up my efforts.

1. Professional Conduct *

Can adhere to principles in work, adhere to professional ethics standards, express their views objectively and fairly, and keep promises; willing to make sacrifices in order to protect the interests of the company 1 point 2 points 3 points 4 points 5 points

2. Entrepreneurship *

Take the initiative to set challenging work goals or be willing to take on additional work tasks, even if you encounter difficulties, persistently achieve the goals and tasks 1 point 2 points 3 points 4 points 5 points

3. Take responsibility *

When faced with a complex and uncertain environment, dare to make decisive decisions, act boldly, and dare to bear the corresponding risks and responsibilities. 1 point 2 points 3 points 4 points 5 points

4. Passionate and enterprising *

The pursuit of excellence and being a leader in the industry can challenge the status quo, break through thinking, seize and create opportunities, and achieve continuous development of the enterprise through continuous learning, innovation and change 1 point 2 points 3 points 4 points 5 points

Strategic thinking

definition:

Focusing on the company's core philosophy and strategic goals, through the analysis of a large amount of information, accurately and quickly grasp the current status and trends in the business field, and put forward strategic suggestions and measures. Inefficient performance: Can not understand the company's strengths and weaknesses well Opportunities and challenges faced Can't make accurate judgments on the development direction of the industry or the field Can't grasp the development trends of competitors in a timely manner Can't put forward effective recommendations based on the company's development direction and strategic goals, focusing only on the realization of short-term goals, and ignore or Damage to the long-term development can not put the work done on the company's strategic level, consider neglecting the progress of the work, fail to obtain the support of key resources in a timely manner In order to obtain resource support, ignore the needs and interests of fraternal units and perform efficiently:

Have a comprehensive knowledge and a broad vision to show a clear understanding of the company's strengths, weaknesses, opportunities and threats. Can think of the company's development strategy based on the company's business characteristics and core capabilities. Can timely and accurately grasp and predict industry trends and competitors. The trend is good at balancing the long-term and short-term goals and benefits. It can timely and accurately seize strategic opportunities that are conducive to the company's development, and formulate corresponding strategies that can take into account the interests of the entire company and local areas. Situation, obtain key resource support in various ways, when obtaining resource support, balance the interests of all parties, and fully consider the needs and interests of fraternal units

5. Industry Grasp *

Fully understand and grasp the market, competitors and relevant policies and regulations of the industry, and deeply understand the company's business characteristics and key success factors. Based on this, it can foresee the future development direction of the field. 1 point 2 points 3 points 4 points 5 points

6. Focus on the big picture *

Able to stand at the height of the company's future development and balance short-term and long-term, local and overall interests. When making decisions on key operational management issues, they can focus on the overall situation of the company 1 point 2 points 3 points 4 points 5 points

7. Resource Integration *

Fully explore and utilize internal and external resources of the company, obtain support from key parties, balance the interests of all parties to the cooperation, and establish a win-win cooperation model 1 point 2 points 3 points 4 points 5 points

Analysis and judgment

definition:

Collect and analyze relevant information, propose multiple alternative actions or measures, and use knowledge and experience to find the best solution that meets the current situation

Inefficient performance:

I m at a loss about the problem I m facing, I do nt know where to start collecting relevant information or just collect it at will Can not see the connection between various things or phenomena and the underlying reason. When the situation is unknown, either hesitant, indecisive, or taken for granted to make a decision is influenced by personal prejudice and emotions. , Lack of operability schemes

Efficient performance:

Facing different problems, I quickly know where, through which channels, and in what ways to collect what information to help judge Ability to collect information in a balanced way to improve the accuracy of judgment and make judgments in a timely manner Analyze problems from a comprehensive and objective perspective, and fully consider the internal connections and interests of various stakeholders. Able to understand the problem through surface phenomena and see the uncertain side of the problem. Even contradictory information and find the key points, make effective judgments can decompose complex problems and transform them into simple, actionable solutions can make even when the situation is unknown or incomplete Effective judgment

8. Analyze the problem *

Can systematically collect the most useful materials and information for solving problems, comprehensively analyze all aspects of the problem and its important details; good at analyzing problems from different angles, understand and judge hidden events and information through appearances 1 point 2 points 3 points 4 points 5 points

9. Effective decision-making * Can fully consider favorable factors, unfavorable factors, timeliness and various resources, compare and evaluate multiple solutions, choose the most suitable solution, and make effective in a timely manner when the situation is unknown or the information is incomplete Judging 1 point 2 points 3 points 4 points 5 points

Plan execution

definition:

According to the goals and mission requirements, formulate practical action plans, effectively coordinate and use various resources to ensure the smooth implementation of the plan and the realization of goals

Inefficient performance:

Not good at formulating detailed action plans to achieve specific goals. Failed to obtain and prepare the various resources and support needed to achieve the goals. Do not monitor the work process of the department so that errors occur in the work. Work, so as to affect the improvement of work efficiency can not predict the problems that will significantly affect the work process in a timely and accurate way always drag the work to the end, so that unnecessary pressure on yourself or the team often need the supervision of others To complete the task on time Use too many resources that exceed the budget to complete the task

Efficient performance:

Ability to translate overall goals into concrete, measurable, achievable goals, and develop effective implementation plans, action steps and timetables. Effectively manage time and resources to ensure that tasks are completed within the required time in an appropriate manner. Systematic monitoring and evaluation of the entire team's work progress and action results can clarify the priorities of the work to ensure that urgent and important work is completed first Various emergency situations that may be encountered when implementing the plan and prepare emergency plans in advance When difficulties and obstacles are encountered, timely adjustment of action steps or programs to ensure the effective completion of tasks

10. Make a plan *

Able to understand company goals and formulate department goals based on company goals, good at turning broad department goals into specific goals, standards, and action plans 1 point 2 points 3 points 4 points 5 points

11. Mobilize resources *

Able to correctly understand the various resources necessary to complete the goal, including government relations, organizations, personnel, funds and equipment, etc., and reasonably mobilize the above resources to maximize the limited resource benefits 1 point 2 points 3 points 4 points 5 points

12. Reasonable authorization *

Dare to authorize and reasonably authorize the right people to complete the work, and coordinate their work when necessary 1 point 2 points 3 points 4 points 5 points

13. Timely supervision *

Anticipate the difficulties in the implementation process and eliminate various obstacles to ensure the successful completion of the work goals or return the work that has deviated to the normal track. 1 point 2 points 3 points 4 points 5 points

Customer oriented

definition:

Good at grasping customer needs, effectively communicating with customers, willing to provide customers with high-quality products and services, committed to maintaining and improving customer satisfaction

Inefficient performance:

I take it for granted that I have clearly understood the needs of customers. I believe that the needs of customers are fixed. I do not understand the true motivations of customers and overly satisfy the needs of customers so as to harm the interests of the company. The method cannot provide customers with products and services accurately and timely. Did not let customers understand the changes in company products and services in a timely manner. The customers showed impatience when they criticized, complained, and made special requests, and even lost their temper with potential customers and key customers. Establish or keep in touch

Efficient performance:

Happy to meet the expectations and requirements of internal and external customers, and establish a solid alliance with them to accurately grasp and predict customer needs Ensure that products and services have been provided to customers as promised in advance , And use it to improve products and services always treat customers' various reactions in a friendly and positive manner, while meeting the interests of the company while meeting customer expectations With respect After providing products and services, we can also maintain cooperative relationships with customers to ensure future cooperation

14. Customer awareness *

Able to clearly define the company and its internal and external customer groups, willing to conduct research on customers, maintain contact with customers and establish long-term win-win partnerships with customers

15. Customer Needs *

Can proactively understand customer expectations and requirements, be good at analyzing problems from the customer's perspective, be able to anticipate the changing trend of customer needs, and be able to formulate corresponding business adjustment plans or preventive measures based on the changing trend 1 point 2 points 3 points 4 points 5 Minute

16.Customer Service *

Able to treat customers with a kind and kind attitude and make timely and effective responses or answers to customer inquiries, concerns or objections, actively seek customer feedback, and continuously improve customer service methods 1 point 2 points 3 points 4 points 5 points

Professional competence

definition:

Grasp the knowledge and skills needed for the job in the industry and apply it to the job

Inefficient performance:

Failure to grasp the relevant policies, laws and regulations of the industry in a timely manner Failure to understand the latest development trends of the industry Cannot keep up with the latest developments in the knowledge and technology of the professional field Cannot effectively solve common professional problems encountered in the field of work Cannot effectively provide professional advice to superiors or other departments. Rely on others to provide professional knowledge and technical support.

Efficient performance:

Familiar with industry policies and the development direction of the industry Continuously improve the knowledge and skills in this professional field, keep up with the latest developments and solve effective professional problems in the field of work, and propose effective solutions Familiar with the company's relevant business processes and relevant departments Provide professional support and guidance to colleagues, superiors or customers Make good use of professional knowledge and skills, avoid risks, and protect company interests

17. Professional Depth *

Proficient in this professional knowledge, familiar with relevant laws, regulations and policies, master the development direction of this profession and the latest knowledge and technology development, is an expert and authority in the company and the industry 1 point 2 points 3 points 4 points 5 points

18. Professional breadth *

Understand and master relevant professional knowledge in addition to the major in the work, understand relevant laws, regulations and policies, can use the relevant professional perspective to review the professional work in the work, and provide a variety of possible solutions for the professional work. 1 point 2 points 3 points 4 points 5 points

19. Professional Experience *

Rich professional experience, familiar with industry and company-related business processes, familiar with common problems and problems in the professional field, and based on this can foresee possible problems in the professional field, and provide solutions or plans 1 point 2 points 3 points 4 points 5 points

20.Professional guidance * Can provide guidance and assistance to subordinates from a professional perspective, and can provide professional advice to superior leaders or other departments 1 point 2 points 3 points 4 points 5 points

Communication impact

definition:

Adopt various communication methods to pass key information accurately and clearly, and win the commitment and support of all parties to overcome possible communication obstacles

Inefficient performance:

In the process of communication, they are unwilling to listen to others, do not understand the feelings of others, and interrupt others before they finish speaking Can say or can't write or can't say, refuse to learn to use new communication methods and techniques Miss key points when explaining to others, and provide logic that is illegible, difficult to understand, or procrastinate, Documents or reports that lack substance. Comment and criticize others' opinions without thinking.

Efficient performance:

Active listening, good at understanding the content of communication from the perspective of the other party, can listen to the voice outside the string can take the form of written, oral or PPT presentations, accurately express information for different objects clearly put forward ideas, and concise, clear thinking, logical meticulous Organize your arguments and words in an inspiring way. Communicate critical and sensitive information to relevant people in a timely and strategic way. Avoid rumors. Encourage others to share useful ideas and ideas. Differing opinions. Be flexible when facing opposing opinions. Reach consensus. Good at using informal organizational channels for communication. Able to lobby key figures and business partners to accept their views and provide support.

21. Listen fully *

Good at listening, understanding and confirming the opinions of others before expressing opinions, encouraging others to share opinions and ideas, especially the expression of opposite opinions, accurately grasping the opinions of the other party, and insight into their concerns

22. Effective Expression *

In communication, they can express their views and positions clearly and forcefully, with passion and appeal, good at expressing and adhering to their views and interests, and make the other party happy to accept 1 point 2 points 3 points 4 points 5 points

23. Communication Skills *

Understand the characteristics of different communication objects, adjust communication methods and languages in a targeted manner, communicate in a way that is easy to understand and accept, and show appropriate flexibility on the premise of adherence to principles 5 points

team spirit

definition:

Willingness to share knowledge, information, resources, responsibilities and achievements with others, and to build trustful relationships with others through various methods

Inefficient performance:

Not aware of and respecting individual differences. Always picking others' faults instead of acknowledging their contributions and advantages. Unwilling or difficult to establish a beneficial working relationship with others. Not proactively helping others to solve problems or difficulties. Share work experience and results. Focus only on your own interests, it is difficult to establish cooperative relationships or make cooperation progress smoothly. Create obstacles between people. Do not pay attention to the opinions and criticisms of others or customers. Struggle

Efficient performance:

Actively and diligently establish a good working relationship with colleagues Take the initiative to give support to other departments and other team members to actively resolve conflicts in a cooperative manner, respect each other when they disagree, and seek common ground while shelving differences People with unique characteristics work together Treat others kindly, sincerely evaluate and affirm others' work Continue to expand the network of relationships, and work to develop and cultivate important working relationships and increase the company's visibility and influence

24. Respect others *

Respect others, value others' contributions to the organization, and be good at establishing peer-to-peer cooperation platforms; attach importance to the opinions and opinions of others, understand the needs of others, and be good at analyzing the interests of others 1 point 2 points 3 points 4 points 5 points

25. Seek common ground while reserving differences *

Good at finding common ground from confrontation and using this as the basis for cooperation between the two sides; be able to treat and analyze the opposition between the two sides rationally, handle interpersonal conflicts with a cooperative attitude, and put the overall interest above personal interests 1 point 2 points 3 points 4 points 5 points

26. Empathy *

Able to stand on the other side's needs, especially on the other side's point of view to examine their own views and needs 1 point 2 points 3 points 4 points 5 points

27. Active sharing *

Take the initiative to analyze the progress and results of work with others, and actively provide the necessary support and cooperation to help others solve problems and difficulties 1 point 2 points 3 points 4 points 5 points

Team management

definition:

Able to formulate responsibilities and goals for team members based on the team's overall goals, motivate and coach them during work, and continuously improve team cohesion and combat effectiveness

Inefficient performance:

The role of team members is not clear. It is impossible to reach consensus with employees on work goals and plans. Do not understand the personality characteristics, abilities, or working conditions of all direct reports. Can not properly assign goals and tasks to subordinates based on the characteristics and expertise of employees. Assign tasks but fail to provide necessary support. Do not attach importance to adopting appropriate measures to improve the motivation of subordinates. Fail to perform timely and accurate rewards and criticisms based on employees' work performance. Do not understand the basic situation of team members and perform targeted work. Arrangements Unable or unwilling to properly evaluate employees and help employees develop a promotion plan

Efficient performance:

Clarify the overall goals and plans of the team and the individual performance expectations of the members Necessary support, actively train and train potential employees Help employees summarize work experience and lessons, and put forward constructive suggestions to make employees grow better Take different Incentive measures are based on the performance of employees to achieve clear rewards and punishments. Establish a positive image and lead by example. Fully understand the personal characteristics of team members and be able to assign appropriate tasks and positions accordingly. Be able to evaluate employees objectively and fairly, and accordingly Help employees develop practical improvement plans

28. Team Orientation *

Clarify the overall goals and missions of the department or team, and clarify the responsibilities of each member. Use the excellent completion of the overall task of the team as the performance standard of the team, and encourage the behavior that is beneficial to the team as a whole.

29. Scientific Authorization *

Willing to authorize and scientifically authorize, give necessary support to the work of subordinates, clearly indicate the principles and scope of work, and clearly define the goals to be completed

30. Train others *

Provide challenging tasks and available related resources, help and guide subordinates to develop personal development plans, and supervise subordinates to complete personal development plans 1 point 2 points 3 points 4 points 5 points

31. Incentive Management *

According to the different characteristics of employees, take different incentive measures, strive to create more development opportunities and greater development space for employees, and have full confidence in themselves and the foreseeable future of the company. 1 point 2 points 3 points 4 points 5 points

32. Seeing People with Eyesight *

Understand team members 'capabilities and personal characteristics; correctly evaluate employees' strengths and areas for improvement 1 point 2 points 3 points 4 points 5 points