How Do I Get an Online Pharmacy Consultation?

With the continuous maturity of e-commerce, China's Internet drug transactions have developed rapidly. In China, online drug sales must have the Internet Drug Trading Service Qualification Certificate issued by the food and drug regulatory authorities. Anyone who sells drugs to individual consumers should first be a physical drug retail chain enterprise that meets the requirements for the approval management of self-built websites. Enterprises that have obtained the qualification to sell drugs online should mark the certificate number on a prominent place on their website for consumers to check and verify.

Online pharmacy

With the continuous maturity of e-commerce, China's Internet drug transactions have developed rapidly. In China, online drug sales must have the Internet Drug Trading Service Qualification Certificate issued by the food and drug regulatory authorities. Anyone who sells drugs to individual consumers should first be a physical drug retail chain enterprise that meets the requirements for the approval management of self-built websites. Enterprises that have obtained the qualification to sell drugs online should mark the certificate number on a prominent place on their website for consumers to check and verify.

Online pharmacy qualification requirements

Enterprises applying for online pharmacies must be chain enterprises and pass GSP certification. They must have multiple physical chain pharmacies. They must have professional informatization equipment to allow consumers to order online easily and autonomously. They must also have a comprehensive warehousing and logistics system. Websites engaged in Internet drug information services and transaction services shall display information on the Internet Drug Information Service Qualification Certificate or Internet Drug Trading Service Qualification Certificate in a prominent place. And they can only sell over-the-counter medicines to individual consumers.

An enterprise that provides Internet drug trading services to individual consumers should meet the following requirements:

(1) Drug chain retail enterprises established according to law;

(2) The website providing the Internet Drug Trading Service Certificate has obtained the Internet Drug Information Service Certificate;

(3) Having sound network and transaction security guarantee measures and a complete management system;

Online pharmacy qualifications (6 photos)

(4) It has the ability, facilities and equipment to fully maintain transaction records, and archives rooms;

(5) Equipped with basic transaction service systems such as online consultation, online inquiry, order generation, and electronic contract (referred to as online mall);

(6) Having complete management systems and measures for the varieties of online transactions;

(7) Having a drug distribution system that is compatible with the types of online transactions;

(8) There are two licensed pharmacists responsible for real-time online consultation, and facilities, equipment and related management systems for maintaining complete consultation content;

(9) To engage in medical device trading services, at least one full-time professional with a medical device-related professional qualification and familiar with medical device-related regulations should be provided.

Online pharmacy consumption tips

The State Food and Drug Administration released the online drug consumption tips (posted on May 07, 2014)

1. The drug retail enterprises approved by the drug regulatory department to legally sell drugs on the Internet, the detailed list can be found in the "data query" column of the official website of the State Food and Drug Administration.

2. Drug advertisements posted on some websites claim to be able to treat certain incurable secret recipes, new high-tech medicines, cheap imported medicines, magical curative medicines, or the use of "medicine to cure", "surely good", etc. Language, websites that sell these so-called "magic bullets" are likely to be illegal websites. There are also some websites that advertise the R & D or production units of the drugs sold, and hold international and worldwide titles. Most manufacturers and institutions like this are empty shell or bag companies. Here, consumers are particularly reminded that they must be vigilant when seeing such publicity on the Internet, and actively verify the qualification of drug sales websites and the number of drug approval documents to avoid being deceived.

3. China's online drug sales must have the "Internet Drug Trading Service Qualification Certificate" issued by the food and drug supervision department. Anyone who sells drugs to individual consumers should first be a physical drug retail chain enterprise that meets the requirements for the approval management of self-built websites. Enterprises that have obtained the qualification to sell drugs online should mark the certificate number on a prominent place on their website for consumers to check and verify.

4. At present, online pharmacies can sell over-the-counter drugs (that is, drugs that specify OTC), but they cannot sell compound preparations containing ephedrine such as "white plus black" and "new Kang Taike". Prescription drugs are prohibited from online pharmacies. Sales of other health foods that are not medicines should comply with relevant regulations, and exaggerated publicity is strictly prohibited.

5. Online sales must be delivered by people. The State Food and Drug Administration requires that the delivery person should be the pharmacy's own distribution team. Pharmacy employees can deliver to the door and can also provide face-to-face pharmacy services. Drugs are special commodities and have special requirements for storage and transportation. At present, the management level and conditions of ordinary express companies fail to meet the quality requirements for drug delivery. It is difficult to control the risks of express drugs in transit, and it is difficult to define responsibilities for drug quality problems.

6. If the public buys counterfeit or inferior drugs or encounters illegal drug sales websites when purchasing drugs online, they can report to the local food and drug regulatory department through the reporting center 12331, or call the Internet illegal and bad information reporting center at 12377. In addition, you can log in to the report center website to report.

7. Drugs are special commodities. All countries have strict management requirements for the sale of prescription drugs. They cannot be purchased from regular channels without the prescription of a local doctor. Therefore, those who claim to purchase prescription drugs such as foreign anti-cancer drugs on the Internet have very suspicious purchasing channels. There is no guarantee of the authenticity and quality of drugs. Formal online pharmacies will not set up such a business. According to the experience gained by local drug regulatory authorities in investigating and handling cases in the past, about 75% of online purchases of overseas anticancer drugs have been proven to be counterfeit drugs. Therefore, it is totally untrustworthy and inadvisable to purchase overseas medicines online.

Online pharmacy pharmacy directory

1. Visit the official website of the State Food and Drug Administration;

2. Query "" online pharmacy in the "data query" column;

(As of May 20, 2014, 196 have been approved.)

Online pharmacy buying tips

According to the State Food and Drug Administration's Tips on Online Drug Purchase Consumption, consumers can refer to the following steps when purchasing drugs online:
(1) Verify that it is a drug sales website approved by the food and drug regulatory authority.
(2) Active consultation. Online pharmacies are usually equipped with a specialized consulting pharmacist. You can consult a professional pharmacist online to explain the situation in detail and get advice on purchasing drugs.
(3) Distinguish between drugs and non-drugs, and confirm the drug approval number for unfamiliar products recommended by the store.
(4) Do not buy prescription drugs online. Prescription drugs are drugs that must be purchased and used according to a doctor's prescription. Generally, consumers or pharmacists do not have the ability and power to judge the condition and prescription medication. Even for common minor illnesses or long-term medications, it is often necessary for the doctor to decide whether to maintain or adjust the original medication according to the illness.
(5) In special cases, seek medical treatment in a timely manner. For some urgently needed medicines or uncertain physical discomfort, or for more than three days, it is recommended that you go to the hospital in time. The medical affairs are complicated and the health is precious. You cannot take risks yourself and delay your illness.
(6) Pay attention to drug acceptance. First of all, to see if the appearance of the drug is damaged, consumers must open the package for acceptance. Secondly, see if the product name is the medicine you ordered, then check whether the product is within the validity period, and finally see if the delivery conditions of the medicine can guarantee the appropriate temperature in extreme cold or hot weather.