What Does a Communication Lead Do?

Communication Management is the lifeblood of an organization. The process of management is the process of communication. By understanding customer needs, integrating various resources, creating good products and services to meet customers, thereby creating value and wealth for the enterprise and society. The so-called communication is the exchange of ideas and information between people. It is the process of gradually spreading information from one person to another.

Communication management

Enterprise management has four functions: planning, organization, leadership, and control, and one of the main lines running through it is communication. Communication to achieve its

Knowing the importance of management communication, not only stop at the conceptual level, but should be implemented to the implementation level. Internal and external communication mechanisms must be used to assist implementation, so that the implementation is in place and the effect is better.

Management communication is divided into external communication and internal communication.

Communication helps improve individual and mass decision making

Any decision will involve what, how, and when. Whenever you encounter these urgent problems,

Some data show that 70% of corporate managers' time is spent on communication. Meetings, negotiations, talks, and reports are the most common forms of communication, such as external visits and appointments. In addition, 70% of problems in enterprises are caused by communication barriers, whether it is low work efficiency or poor execution.

Management is actually very simple: as long as you maintain good communication with employees and involve them, bottom-up instead of top-down, and form an operating mechanism within the enterprise, you can achieve true management. As long as everyone's goals are consistent, brainstorming, and uniting one's will, all the goals of the company will be achieved. In that way, the company will make more money, and the employees will work more vigorously and happily. The company will become stronger and stronger, and the bigger it will be, the more wealth it will create for society.

Communicating

1. "I thought" mistake: I thought it would be clear to others, and thought that there would be no opinion without feedback. In particular, cross-departmental communication, whether oral or written, should pay attention to whether the two sides understand and agree.

2. Don't dare to communicate beyond the level and not communicate directly with the senior management: Many companies' project managers are generally lower in function than department managers, so it often happens that project managers dare not directly communicate with senior management or general managers of other departments. Assistance from superior functional managers,

Especially for more complicated projects across departments, the project manager should dare to communicate directly with the company's senior "management" personnel on project issues.

There may be some project managers who are worried about not knowing how to communicate with the senior management, because the senior management's thinking is more divergent and general. It is estimated that it is difficult to communicate if we talk about details such as the solution. The project manager is also required to be good at the problem Abstract classification ability.

3. Fear of being rejected: This is human nature. If you are in a sales position, it is estimated that there is specific training.

In the course of project promotion, this often happens. There can be some ideas and suggestions, or you can think for a long time before you dare to come up with it.

Don't be afraid to raise your concerns with the project stakeholders. If you don't dare to put forward a good time, or if you need help from other departments, don't dare to raise it.

4. The communication activities were not planned in advance, causing a wait-and-see situation: It often happens that in order to determine a certain matter, a person in charge is required to participate, but because there is no plan in advance, there will be no appointments at that time. As a result

Delay the wait, the lag time of unnecessary growth. In fact, for difficult problems, you must plan at least two weeks in advance and make appointments with relevant personnel.

5, lack of appropriate communication skills: not a management expert, do not spend too much time in communication skills, to master some appropriate communication skills, is mainly the sensitivity to people,

Being able to judge whether specific, written, or verbal communication is more effective for a specific matter, or whether you need appropriate borrowing power. Just reach this level.