What Is Interpersonal Skills Training?

Interpersonal competence is one of the criteria for measuring whether a public relations person can adapt to the needs of modern society to see if he has the ability to communicate with others. Public relations personnel must understand etiquette and etiquette on various occasions, be good at handling people, and be good at handling all kinds of complex interpersonal relationships. Public relations personnel should pay attention to cultivate their good character, elegant manners, and academic accomplishment. They should be enthusiastic and confident in social activities; pay attention to manners and manners; smile, use gentle and humorous language to handle public relations affairs. Show concern and respect for leaders, colleagues, collaborators, and other members of the public at social events. Pay attention to the skills and methods of communication, and try to make a good impression on each other. Only when public relations personnel have the ability to quickly communicate with others and "come together" can they understand the public's psychology in a timely manner, understand the shortcomings of the organizational image, complete the tasks of two-way communication and public relations promotion.

communication ability

1. Expression comprehension, expression comprehension means whether a person can express his inner thoughts, but also to allow others to clearly understand their own thoughts, followed by understanding the expressions of others. The expression ability of a person can also directly prove the degree of social adaptation.

2. Interpersonal integration ability indicates whether a person can experience the credibility and cuteness of a person. It has a great relationship with a person's personality (such as inward and outward), but it is not entirely determined by it. It is more of a kind Psychological meaning.

3. Problem-solving skills. One of the major weaknesses of some children today is strong dependence and poor problem-solving ability.

   Interpersonal skills are composed of six aspects:

   1. Interpersonal abilities.

      Refers to the ability to perceive other people's internal activities and mental states such as their feelings, motivations, needs, and thoughts, as well as their ability to feel how their words and actions affect others.

   2. Personnel memory.

      It is the ability to memorize the individual characteristics of the communication object, as well as the communication situation and content. In short, it is the ability to memorize all the information related to the object and its activities.

   3. Interpersonal understanding.

      The ability to understand the thoughts, feelings, and behaviors of others. Interpersonal understanding is

      People are in a busy work life. Complex interpersonal relationships undoubtedly put new pressure on people. So, how to manage your interpersonal relationships?

      1. Deal with various relationships

         To the boss : The boss generally regards his subordinates as his own people, and hopes that his subordinates will follow him loyally, support him, and listen to his instructions. Therefore, in front of the boss, talk about honesty, morale, and respect for him, you can get the appreciation of the boss. Humility is still important in getting along with your boss. Humility means that you have a sense of self-knowledge, respect for others, and the intention of asking your superiors to learn, which means "the bitch can teach." Humility can get you more people's support and help you achieve your career better.

         To colleagues : Don't be too demanding of colleagues, and be friendly to everyone. Anyone may become your good friend, important work partner, or even your top boss in the future, so do not presume a position, consider that it is not an important role, ignore his existence, and do not listen to the letter casually Other people's gossip, keep yourself a cheerful mind, and objectively judge everyone with the facts you see.

         For subordinates : Help and care more about subordinates. Be honest with your subordinates, and express a good intention to approach your subordinates in good faith, so that the subordinates will be respected and valued, which will not only inspire the enthusiasm of the leader, but also make everyone understand the leadership's ideology, work style and leadership intention As a result, the habitual psychological distance between the subordinate and the superior gradually narrowed.

         To competitors : In our work, there are competitors everywhere. When you surpass your opponent, there is no need to despise others, others are also seeking to make progress; when others are in front of you, you do not need to deliberately make trouble. No matter how embarrassing your opponent is, grinning, with both a broad-minded and tolerant style, and an open-minded good mood, are you worried about defeat? Maybe your opponent has surrendered to you already.

      2. Sincerity in interpersonal communication

         Not to mention that sincerity is needed in family relationships, it is a matter of reason, and even in complex social interactions, sincerity is also very much needed. For example, there is a group of people around us: long-term coexistence, but not yet intimate. If you hide your heart and ask for peace, you will inevitably leak the wind and trap yourself in a disadvantaged position. Therefore, in communication, we must also pay attention to speaking different things to different people, sometimes they can speak more smoothly. However, when the other party is a person we can trust, a person we have been with for a long time and can keep secrets, such as relatives, friends, colleagues, classmates can be our conscience, although we have never said conscience before That may be because everyone is consciously identifying and bearing the barriers that society has created for us. For some of these people, we can try to say our sincere words first, and we may receive the unexpected harvest of comparing our hearts. In short, there should be more sincerity in interpersonal communication.

      3. Make more friends with circles

         Knowing more circle friends means meeting more people who have more friends. Everyone's network is different, and friends who are friends may also be your friends. This is like the power of mathematics. The speed of establishing a network in this way is amazing.

         If you know someone, he never introduces his friends to you. But the other said, "We have a party next week. Come and join us." When you arrived at the party, you found out that these people are all over the world. The added value of people who come from circles is different from those who don't. We know that in a personal network, a friend's introduction is equivalent to a credit guarantee. If a friend introduces you to another person, it means that the friend is a guarantee for him. Based on this, you can ask your friends to introduce more of his friends to you. It is very important to meet some friends who are in circles, which can make up for our personal deficiencies in social relations.

      4. Maintain a good attitude

         To build a good network, you need to be a volunteer mentally. If it is not voluntary, you will not do your best to run the business, and you will not get rich returns. Keep a good attitude and be full of goodwill in your heart, and you will get a positive response in the joint action with others. Only when you have confidence in yourself can you make more friends and share happiness with the people around you.

      After entering the university, freshmen hope to have rich interpersonal relationships and have friendly, warm and harmonious interpersonal relationships. However, after several months of collective life, some classmates have harmonious interpersonal relationships and are energized, while others have bad interpersonal relationships and feel very depressed, affecting learning and life.

      It is not difficult to find from psychological counseling and freshmen's daily life that the reasons for poor interpersonal relationships are that some students lack the correct understanding of interpersonal communication, some students have personality problems, and some students have insufficient interpersonal communication experience skills.

      College students' poor perception of interpersonal communication can be divided into two categories. One is centered on others and cares too much about whether others are satisfied and happy; the other is centered on oneself, everything is based on personal interests and hostile to others. These two kinds of bad cognition can cause difficulties in communication. The specific psychological activities are:

      • Focus on others:

      I must build a close relationship with everyone around me;

      If someone is bad to me, it means that there is something wrong with my relationship;

      You should always think about whether others are interested in interacting with me;

      Accepting help from others must be rewarded immediately.

      • Focus on yourself:

      People are selfish and untrustworthy; some people are selfish and cannot deal with them;

      Knowing others, knowing their faces, and not knowing them, will make you lose more;

      Others treat me well and want to take advantage of me and take advantage of me.

      College Students

      First, avoid interpersonal lie.
      Lying is an act despised by others. A person who loves to lie is not only shameless to others but also psychologically punished by himself. Because, after lying, a person is flustered and sleepless at night. This can cause brain dysfunction, lead to a disordered balance of excitation and inhibition processes, and cause neurological diseases such as neurasthenia. Therefore, do not lie in the process of interpersonal communication.

      Second, don't talk too much compliments in the relationship .
      Praise is the lubricant of interpersonal relationships. It can make interpersonal relationships harmonious and harmonious, but it must be just right. If in the interpersonal communication, all the words of compliments are flamboyant, disgusting, and not conducive to interpersonal communication. Practicing truthfully and appropriately praising each other can create a warm, friendly, and enthusiastic atmosphere of interaction. Praise can be just as friendly in return. If you can satisfy the desires of others' humanity, know how to approve, and be good at applauding, then you will become a caring, understanding and attractive person. However, the excessive compliments in interpersonal communication are hard to hear, not only lowering their personality, but also not being recognized by the other party. Therefore, it is not appropriate to speak too much compliments in interpersonal communication.

      Third, laughter can promote friendship.
      Pleasant laughter is not only good for health, but also promotes friendship, especially laughter in conversation can have effects that are difficult to achieve with ordinary words. When meeting a stranger, the other party may appear restrained. If you can tell a joke at this time, it will make the two parties laugh and make the other party feel relaxed and kind. The sense of restraint will disappear; when the question raised by the other party is difficult to answer at the time Laughter can provide time for thinking, so that you can find out the appropriate way to respond; when the atmosphere of the conversation enters a tense stage, timely laughter can relieve the tense atmosphere, and it is a "mediator" that opens the deadlock. In addition, using laughter to reject the other party's request can relax the atmosphere without embarrassing the other party. At the same time, laughter can dispel worries and restore fatigue. In short, laughter is a wonderful way of expression. In interaction with people, there must be no laughter, of course, you must laugh just right.

      Fourth, with a positive, affirmative, supportive, and constructive perspective, look at people around you, be good at discovering and praising the advantages of others, and if necessary, give appropriate compliments and happily accept criticisms and suggestions from others.
      After being hurt by feelings, he can still communicate calmly. You can apologize to someone in a timely manner after touching others' feelings. When someone disagrees with your opinion, you don't need to force others to accept or worry about it. When you are wrong, you must bravely acknowledge your mistake. Let others finish talking while you talk, and then express your opinion. Listen carefully when others speak.

      Fifth, learn to listen when communicating.
      Focus on the other party, don't be half-hearted and perfunctory; find interesting things on topics that are not interesting; see the opportunity to briefly explain the other party s content and your own feelings; do nt have preconceived opinions when you first listen, Find themes and points.

      In addition, using non-verbal forms for interpersonal communication is also a way to improve interpersonal skills. Sometimes, a look, a gesture, a smile can shorten the distance between people.

      In short, interpersonal communication skills are diverse. Only a good comprehensive application can get good results in the process of interpersonal communication.