What Is a Business Coordinator?

The order follower refers to a full-time person who tracks the product and the service operation flow based on the customer order during the operation of the enterprise. (Can't work part-time, substitute) All the people who work around the order and are responsible for delivery.

Follower

The order clerk is based on the customer order in the operation of the enterprise.

Order followers are divided into: business followers,

Official definition: Foreign trade document clerk is China's business industry following international business qualification (exporter), international freight forwarder,

The content of the job of the order clerk is very complicated, covering a wide range and facing many departments. It is necessary to not only feedback the progress of the superiors, but also track the relevant personnel in a timely manner. A little carelessness makes a big mistake. Therefore, in the process of copying, if you can use some professional copying tools, you will get more results with less effort. For example, the documentary network provides rich information and professional foreign trade documentary software for the documentary industry, helping companies to solve major issues, chores, and trivialities in the process of documenting, making documenting easier. It solves the knowledge problems in the ordering process and provides a professional software system in the ordering process, so that the orderer is truly freed from the complicated ordering transactions, thereby improving the company's level of order management.

Follower is

The job of the order follower involves almost every link of the enterprise, from sales, production, materials, finance, personnel to general affairs. The characteristics are: complex and comprehensive.

1. Great responsibility. The job of the order clerk is based on the order and the customer, because the order is the life of the enterprise, the customer is the god of the enterprise, and losing the order and the customer will endanger the survival of the enterprise. There is a great responsibility for making orders and working with customers.

2. Communication and coordination: The work of order followers involves various departments. The work of order followers and customers, and the planning department, production department and many other departments is a kind of communication and coordination. It is the work of communicating with people on the premise of completing the order. Communication and coordination skills are particularly important.

3 Be a good staff counselor: The salesman has a lot of customer information and is familiar with their needs. At the same time, I also understand the production situation of the factory, so I can put forward comments on the customer's order to facilitate the customer's order.

4 The working rhythm is variable and fast: The customers they face come from all over the world. Their working methods, work schedules, and working rhythms are different. Therefore, the working rhythm of the followers should be varied. In addition, customer needs are diverse. Sometimes the customer's order is in small quantities, but it needs to be shipped in time. This requires the work efficiency of foreign trade followers to be fast.

5. The work is comprehensive: the work of the follower involves all departments of the enterprise, which determines the comprehensiveness of its work. Externally it is the responsibility of the sales staff. Internally implemented is production management coordination. Therefore, the order follower must be familiar with the practice of import and export trade and the production and operation process of the factory.

The nature and characteristics of the followers' work determine their quality requirements:

1. Skills of analyze. Analyze the characteristics of the customer and the price structure of the product to facilitate the quotation.

2. Ability to predict. Can predict the needs of customers, the production capacity of the company and the supply of materials, and facilitate the ordering, production and delivery arrangements.

3 expression ability. Good at communicating with customers in words and languages.

4 Expertise. Be familiar with the products you are following. Understand the raw material characteristics, sources and ingredients of the product. Know the characteristics, style and quality of the product. Facilitate communication with customers and production staff.

5. Ability to work with people. With the staff of various departments, make them consciously complete customer orders.

6. Interpersonal skills. Handle the relationship with customers, superiors, colleagues, and personnel of external units. Through them to accomplish what they want to do.

7. legal knowledge. Understand contract law, bill law, economic law and other legal knowledge related to documentary work. Know the law, abide by the law, understand the law, and use it.

8. Negotiation ability. Eloquence and skill.

9. Management and marketing capabilities. Master of external marketing. Internal management expert.

10 Logistics knowledge. Understand transportation, loading and unloading, storage, distribution, customs declaration and other knowledge.

The job content of the order follower mainly includes: foreign trade business order, material purchase order, production process order, cargo transportation order and customer contact tracking (customer reception).

1. Export goods with orders; (Follow-up of foreign trade business) Understand basic foreign trade knowledge: (negotiations, quotations, orders, signing contracts, etc.) Basic foreign language and correspondence.

2. Material purchase order. (Business follow-up) Understand marketing and understand products. (Material, performance, use, maintenance)

3. Follow the production process (follow up the production progress) understand production, management, and communication.

4. Cargo transportation documentary (shipping follow-up) knowledge of cargo transportation, (transportation tools, methods, distribution cabinets) and knowledge of customs declaration.

5. Customer contact tracking (customer reception): understand the management of customers and understand international etiquette.

1. First of all, you need to prepare the following documents before entering the job:

1. The colors are as is.

2. The original feel.

3 The sample confirmed by the customer (that is, the color sample first printed by the factory).

4 Original quality.

5. A copy of the contract (the quality requirements, standards, delivery dates, quantities, etc. of the factory are on it, and the order can be referred to).

6. And related information.

1. Sample color at the factory: To do the following, you need to do the following:

1. According to the color of the sample provided by the customer (original color sample), the factory is required to place a sample. The sample must be written in writing, that is, a color notice. The content of the "color notice" includes (color light source, color fastness, dyeing). Whether the materials are environmentally friendly, the number of proofing versions, the proofing grey fabric and the Daxiao proofing grey fabric specifications, completion time, etc.).

2. Prototype grey cloth: Prototype grey cloth is consistent with large goods. It is prohibited to use other specifications of grey cloth for proofing. According to the characteristics of large goods production, it should be considered whether the small sample grey cloth is sand-washed or related.

3 According to the proofing notice, correctly use the light source (such as: D65, TL84, U3000, etc.) to avoid jumping lights and improve the proofing accuracy.

4 According to the requirements of the customer or the marketing department, the "Proofing Notice" must indicate the size and version of the sample (printing and yarn dyeing should indicate the circulation problem, yarn-dyed samples should be attached with yarn samples, basically chemical fiber dyeing cloths are printed with A, B, C, D four samples).

5. Time requirements: 3 days for dyeing beaker samples, 10 days for printing samples, 10 days for yarn-dyed samples. Special circumstances should be resolved as appropriate.

6. Text description: The sample must be posted on the prescribed form (company color sample card), and the color number, color name, serial number, date of sample delivery, etc. should be marked according to the proof notice.

7. Color swatch card management: Keep it in a safe place to prevent leg color and put the number so that you can find it at any time when you use it.

1. Medium or large cargo tank samples (that is, the first production samples before production of large cargo): medium or large cargo tank samples (such as quality samples, feel samples, sample fabrics, etc.) should be the same as the large cargo Consistent, if conditions permit, we should try to imitate the production process of large goods, and record the dyeing materials, additives and process used, especially the fabric width, and the stentering according to the large goods production process. For water transfer, be sure to keep samples for the medium samples or head cylinders provided.

2. During the production of large goods:

1. Clear requirements: clarify the requirements of the order contract, especially the internal and external quality standards and delivery dates.

2. Formulate production plan: According to the requirements of clothing delivery, formulate fabric production plan and the number of finished products in stages. At the same time, fill in the "Fabric Organization Production Schedule" and make changes in time every week or every time. Then report to the head of the competent department at indefinite time. Send it to the supervisor by fax or email.

3 The quality of each track is tracked, the main attention is:

Whether the color is matched under the specified light source.

Whether the sample, confirmation sample or head cylinder sample is correct and consistent.

Color difference control: edge difference, head and tail color difference, point difference, yin and yang color difference, cylinder difference and so on.

Density of warp and weft, width, color fastness, shrinkage, feel, weight, smell, etc.

1. Large cargo inspection:

1. Cloth inspection: focus on checking stains, weft skew, left-to-right color difference, head and tail color difference, poor feel, warp, weft break, warp marks, oil stain, color flower, roving, color stain, warp and weft, glue strip Glue marks, leaks, gel particles, etc.

2. General inspection: width (three times required, head middle and tail), gram weight (head and tail), warp and weft density, length, color difference, six, packaging requirements: according to different fabric properties, can be used in packs or rolls or plastic bags or Snakeskin pouch and other packaging. And it must be noted on the steamed bread: section number, color, quantity, cylinder number, color number, date, order number, volume number, etc.

3 Appearance Quality:

4 Inspection standards and methods: According to the American AATCC international standard, the ten-point and quarter-point inspection methods or the company's internal inspection standards, and different inspections according to the use of materials (such as: Nisifang, some customers are used to make umbrellas Yes, this requires the back light to be turned on during inspection).

5. Under the specified light source, the confirmation sample shall prevail, and the color reference shall be made with reference to the sample or the original color sample. The color deviation shall be controlled at level 4-5, and shall not be lower than level 4. If it exceeds the standard, it must be reworked.

1. The test sample cloth 3-5M is brought back to the company for relevant physical and chemical properties requirements test.

2. Test OK before shipment (sent to the relevant factory or the company's warehouse according to the company's procedures).

3. Follow-up and inspection of delivery time and quality are very important. Follow-up production: walk to the workshop and ask the managers of each process to understand the problems encountered by various large goods during production. If necessary, Need to reflect problems and suggestions to the customer or the department head ...

The main job of a foreign trade orderer is to follow the customer's order during the operation of the business process of the enterprise. Professionals who track the flow of products (services) and supervise the implementation of the order are the enterprises that carry out various businesses, especially the foreign trade business. One of the basic talents. A qualified follower needs to master export sales, logistics management, production management,

1. Familiar with the company's products and accurately quote the sales price.

2. Proactively keep in touch with customers, prompting them to place orders early. After sending the sample to the customer, you should check whether the customer has received the sample on the courier webpage. After confirming that the customer's sample has been received, you should send a letter to the customer to ask the customer for evaluation of the sample and ask if the customer may place an order.

3 After the customer places the order, the salesman should sort out the Chinese order as soon as possible and release it to the relevant production department immediately. Dedicated to the analysis of customer orders, if the customer is unclear, he should immediately send an email to the customer for written confirmation.

4 During the product preparation process, the settlement of the payment is also carried out simultaneously. After the goods are prepared, the final shipment of the goods is arranged according to the contract.

The salary fluctuation of the follower is not large, it is generally between 2000-8000 yuan. As work experience increases, salaries will increase. Practitioners with little work experience start at around RMB 3,500. After having more than 3-5 years of work experience, the monthly salary can reach more than RMB 5,000.

From the perspective of corporate management, managers often supervise the work of followers. Therefore, the importance of the outstanding order followers is relatively high. In the increasingly fierce market economy, the importance of order followers has become increasingly prominent. In many companies, order followers have become the special assistants of the bosses. To become general managers, it becomes a order follower. True portrayal of the staff.

The work of a follower involves multiple aspects of the enterprise, which is convenient for accumulating work experience and management knowledge. After having a certain experience, the follower can develop into a follower manager. Followers or managers with outstanding performance can try to start their own businesses after having corresponding work experience, accumulated rich management skills, and a certain size of customer base.