What Are Common Help Desk Interview Questions?

Group interviews are commonly referred to as "group face", and a more scientific statement is called "group discussion without leadership." It is a kind of evaluation technology often used in the evaluation center technology. It uses scenario simulation to conduct group interviews for candidates.

Group interview

For example, it consists of a group of candidates (5-7 people), and discusses work-related issues for about an hour. During the discussion, it does not specify who is the leader, nor does it specify where the testee should sit. Let the testees arrange the organization by themselves, and the evaluator will observe whether the candidates' ability to organize and coordinate, verbal expression, debate and persuasiveness and other aspects of the ability and quality meet the requirements of the proposed position, as well as self-confidence, aggressiveness, emotion Whether the personality characteristics such as stability and response flexibility are consistent with the group atmosphere of the proposed post, so as to comprehensively evaluate the differences between candidates.

Group interviews are adopted by more and more foreign and well-known companies, and they are gradually being used in the recruitment of civil servants. The benefits of group interviews are, first, saving time, and second, allowing candidates to play more freely in a relatively relaxed environment, so as to comprehensively examine the candidates' language skills, thinking skills, and roles that are suitable for the team.

The method of group interview is generally that several applicants form a group to jointly face a problem that needs to be solved. The members of the group use discussion to gather various views to find a most suitable answer together. The steps for group interviews are generally: 1. Accept questions and members prepare their own outlines; 2. Group members take turns to speak and elaborate their views; 3. Cross-discussion of members to gradually come up with the best solution; 4. Summary and report the solution Result of discussion.

In the non-leader group discussion, the examiner's score is based on the number of speeches; whether he is good at presenting new insights and plans; dare to express different opinions, support or affirm others' opinions, and insist on his correct opinion; whether he is good at Eliminate tension, persuade others, mediate disputes, and create an atmosphere in which people who do nt talk too much want to speak, to bring everyone's opinions into line; see if they can listen to others, respect others, and violate others right to speak. It also depends on the ability to express language, the ability to analyze, summarize and summarize different opinions, the initiative of speaking, the sensitivity of reaction, and so on.

Case 1: Self-rescue at sea

Situation: You are sailing on a scientific survey ship in a certain area of the Atlantic Ocean. The survey ship suddenly hit the reef and sinks quickly. The captain ordered the team to board the rubber life raft immediately. It is estimated that the land closest to your accident site is 100 nautical miles southeast. There are 15 items on the life raft. In addition to these items, some members have cigarettes, matches and gas lighters on them.

Question: The captain asks each of you to arrange the 15 items on the life raft according to their importance in the survival process, putting the most important items first, and the second most important, until the first 15 items. Please discuss together and come up with a unified plan within 25 minutes.

Attachment: sorting items

Compass mini radio (one)

Shaving mirror navigation chart (set)

Drinking chocolate (two kilos)

Mosquito net Erguotou wine (one box)

Motor oil fishing tools (set)

Lifebuoy shark repellent (one box)

Compressed biscuits (one box) 15m thin cable

30 square foot rain cloth

Case 2: Discussing topics of your choice

Divide the interview candidates into groups of 5-8, choose one of the following topics for discussion, and record the discussion.

(1) What is the most important task of a leading cadre?

(2) How can I improve the motivation of my subordinates?

(3) What impact does China's entry into the WTO have on the thinking of the staff of state administrative organs?

(4) What impact will the employment of foreign coaches in China have on the future development of Chinese football?

(5) How can China become a world power?

Case 3: Self-recommended candidate

In a five-person discussion group without a leader, interview candidates are discussing a promotion decision. During the discussion, an interview candidate played the role of the most senior leader, and their superiors sent them a brief notice asking them to choose one of the five to prepare for promotion. The examiner sent each interview candidate their own simulated archives. The group spent about an hour to select a person to recommend to the superior through discussion.