What Is Organizational Conflict?
Organizational conflict refers to organizational conflicts, disputes, or attacks between members within an organization, between individual members and organizations, and between different groups in the organization due to conflicts of interests or inconsistencies in understanding. , Is a psychological evolution process from perception to emotion to behavior.
Organizational conflict
Right!- Chinese name
- Organizational conflict
- Foreign name
- organizational conflict
- Suitable
- Internal members, individuals and organizations, different groups
- Solid
- Psychological evolution
- Cause of
- Conflict of interest or inconsistent understanding
- important reason
- Lack of effective communication
- Organizational conflict refers to organizational conflicts, disputes, or attacks between members within an organization, between individual members and organizations, and between different groups in the organization due to conflicts of interests or inconsistencies in understanding. , Is a psychological evolution process from perception to emotion to behavior.
- In an organizational context, the following factors may be the cause or source of the conflict.
- Conflicts arise when the goals of different individuals or departments in an organization are incompatible and interfere with each other. The more important the goals are for each of them (especially when they bring economic rewards), the greater the conflict that will arise.
Organizational conflict differentiation
- Differentiation occurs when individuals in an organization hold different beliefs and attitudes due to their unique backgrounds and experiences. Differentiation is an important source of conflict. Different educational backgrounds, values, and cultural differences are all important factors that lead to conflict.
Organizational conflict dependency
- The so-called task dependence refers to the degree to which team members need to share resources and interact in order to achieve the goal. In some cases, the ultimate income of members will also depend on the performance of their joint efforts. In general, the stronger the task dependency, the higher the chance of conflict.
- According to the low to high task dependency, the relationship between different teams can be divided into three types:
- (1) Shared type means that each work team needs to share some public resources, but other operations can be performed independently;
- (2) Sequential, which means that the output of one work team will directly become the input of another work team;
- (3) Interactive refers to the need for continuous collaboration and communication between work teams.
Organizational conflict is scarce
- When resources are scarce enough to meet the needs of all sectors of work, conflicts can easily be triggered. Lack of resources allows people to obtain resources by competing with those who also need them.
Organizational conflict ambiguity
- Vagueness refers to the uncertainty in the work process, which will render the atmosphere of competition between teams and increase the possibility of mutual interference between targets. If there are mutually agreed and agreed rules in the organization, the potential conflict caused by ambiguity can be effectively controlled.
Organizational conflict
- People's lack of opportunities, ability or motivation to communicate effectively is an important cause of conflict.
- (1) If the two parties lack the opportunity to communicate, it is easy for each of them to explain and anticipate the behavior of the other based on the existing psychological set. , So it is easy to cause misunderstanding and cause conflict. In addition, the lack of direct contact and communication opportunities can make it difficult for both parties to form psychological identity and empathy.
- (2) Lack of communication skills and abilities is also an important factor that triggers conflict. When one party expresses disagreement in a radical way, the other party is likely to report the same uncooperative attitude. As a result, resentment and a vicious circle can lead to escalation of conflict.
- (3) Unsmooth communication will weaken the motivation of both parties for further communication. The strong negative emotions brought about by social emotional conflicts make people avoid communication, while less communication will further strengthen the existing psychological set and exacerbate conflicts.