What is Mobile Device Management?

Mobile device management, also known as MDM (Mobile Device Management), provides complete life cycle management of mobile devices from device registration, activation, use, and elimination.

In the world of fast-moving computing devices today, there are ubiquitous portals for information websites. The market will soon be filled with different types of equipment. These use the Internet to find information including personal digital assistants (PDAs), and more emerging consumer-oriented service applications, such as in-car information systems, home service gateways, and digital set-top boxes (Set.top Boxes). Those devices will become more popular and more intricately designed: installing and reconfiguring devices, updating software tasks, automatically registering new services, and more. For users, such operations will become more difficult. Therefore, we need to manage mobile devices. Moreover, to improve the user experience and enable process-oriented IT support, companies must develop mobile device management processes, such as troubleshooting, installing software remotely, updating applications, and backing up and protecting data on mobile devices. However, supporting mobile devices (often distant from the nearest support service) can require a significant amount of labor and can be very expensive. To solve this problem, enterprises can improve their mobile device management strategies by:

1. Ensure connectivity of mobile devices. Raising connectivity issues early will help ensure the success of mobile solutions ^[1]

Mobile device management, also known as

Mobile device management (MDM) to ensure the security of corporate mobility typically involves four main phases.

In the first phase, mobile device management (MDM) configures the devices, and the mobile IT department and security engineers responsible for enterprise mobility decide which devices will be retained. This phase includes leveraging all existing corporate network facilities to help avoid resource complexity and duplication.

The second phase, mobile device management (

To improve the user experience and enable processized IT support, companies must develop mobile device management processes such as troubleshooting, installing software remotely, updating applications, and backing up and protecting data on mobile devices. However, supporting mobile devices (often distant from the nearest support service) can be labor intensive and costly. To address this, companies should consider the following strategies for managing mobile devices:

1. Provide equipment. Ensure mobile devices have the correct features and settings before deployment. The mobile infrastructure should include a configuration plan that enables IT to consistently support mobile devices ^[2]

1. Serious network bandwidth waste and low work efficiency

The means of supervision of mobile devices lags far behind the ability of mobile devices to connect. 3G networks and portable wireless routers make the network lose boundaries, and various employee behavior management is easily bypassed by mobile devices.

2. Increased chances of mobile devices being infected with malware

Employees 'own equipment has a low investment in security and poor protection capabilities. At the same time, employees' own equipment has a wide range of access, and the threat to mobile platforms has shown an exponentially rapid growth, and their own equipment is threatened.

3. Mobile devices are lost more frequently, threatening data security

As a portable device, employees can carry it with them, and the probability of loss or theft is extremely high. As an enterprise access terminal, the company's own confidential data is on the device, and the loss of the device threatens the security of enterprise data.

4.Network attacks on mobile devices are more normal

Mobile devices are different from PCs in a very important aspect. Most mobile devices are directly related to the user's money and interests, such as speaking fees, mobile banking, etc. This has directly led to the outbreak of mobile network attacks.

5. Inconsistent security policies among many mobile devices

In the mobile era, there are many kinds of wireless terminals, and they are updated more frequently. It is difficult for companies to manually update device security policies in real time, which may lead to effective security measures, and at the same time, it may also cause employees with work obstacles.

MDM's initial plan was only for the management of equipment allocated to employees by the enterprise. Nowadays, when employees generally use their equipment to handle some public affairs, corporate data security has become a threshold that needs to be crossed. This requires the following security strategies:

• Equipment safety management;

• Data security management;

• Data encryption management;

• Patch distribution management;

• Data access management.

The unified management of these devices has the following functions: queryable hardware asset management; system and software compatibility support; status monitoring and background service support; data backup and configuration function management; can effectively save management costs ^[4]

When it comes to security, the most basic thing is to have control over remote devices. For BlackBerry phones, BES can help you control the security policy. For all other devices, Exchange ActiveSync Policies (EAP) is the right choice. Although EAP was originally designed for Windwos Mobile, it has now evolved into various

The financial industry has generally begun to use smart mobile terminals to handle workflows, and we have become accustomed to practitioners using a tablet computer in their hands to handle various credit cards, investment bonds and fund products. Financial sales staff demonstrates to target customers, analyzes them face-to-face, and vividly expresses the company's products and financial solutions with charts, videos and pictures. One-to-one service allows customers to have a better experience and solve their financial needs in a timely manner. Improve the service quality of the industry ^[6] .

EMM has become the back-end guarantee and main application scenario for the financial industry to improve its core competitiveness. These applications are just the tip of the iceberg. More applications for the financial industry are being widely adopted. EMM meets the willingness of the mobile information transformation of the financial industry, and provides flexible, safe and reliable guarantees for people to enjoy the benefits of technology services. Coming convenience ^[6] .

The medical industry is also part of the EMM application scenario. The mobile device can obtain data from different medical devices and integrate it into the electronic medical record; the data protection scheme can ensure one-to-one user authentication and effectively protect patient privacy. During the doctor's visit, the medical records will be pushed synchronously, the doctor's diagnostic information will be summarized, the nurse's information will be synchronized, and the doctor and patient information will be exchanged ^[6] .

The education industry can also be said to benefit a lot. It can get rid of the traditional teaching mode, visually display the content of courseware, and the teachers and students can interact instantly. The software electronically searches and analyzes student data through software, which not only allows teachers to fully understand the development of students and provide corresponding guidance, but also protects the privacy of students. The application management function manages the students' own mobile terminals accordingly, pushes the educational software recommended by the school, and monitors whether the bad software is installed ^[6] .

The characteristics of the retail industry are that sales strategies change rapidly with the release of new products and the company's seasons, and the use of a unified mobile management platform to quickly and accurately communicate the information of sales staff and improve work efficiency. Through a unified mobile management platform, timely understand supply information and control sales-end behavior ^[6] .

As a leading global IT architecture and service provider, Dell is also actively entering and promoting mobile enterprise management in this emerging market. Dell Mobile Enterprise Management provides an end-to-end solution that allows secure access to mobile devices, maximizing the rapid implementation and deployment of end users; helping companies reduce operating costs and free up IT resources ^[6] .