What Is a Management Review?

Management review is the activity performed by top management to evaluate the suitability, adequacy and effectiveness of the management system. The main content of management review is the comprehensive evaluation activities organized by the top management of the organization on the status, suitability, adequacy and effectiveness of the management system, and the implementation and implementation of policies and objectives. The purpose is to pass such evaluation activities. To summarize the performance of the management system, consider the gap between the current performance and the expected target, and also consider any opportunities for improvement. Based on research and analysis, the organization's position in the market and its competitors To evaluate their performance, so as to find their own improvement direction.

Management review

The whole of the organization

Management Review Purpose

This procedure specifies the specific requirements for the management system review to ensure the suitability, adequacy and effectiveness of the management system in order to continuously improve the management system and meet the requirements of relevant parties.

Management review scope

This procedure applies to the company's top management's comprehensive review of the management system, as well as to the review of one of the management systems, including identifying opportunities for improvement and the need for changes in the management system, and evaluating policies and goals.

Management review management responsibility

3.1 The company's top management chaired the management review meeting and approved the Management Review Plan and Management Review Report.

3.2 The management representative is responsible for reviewing the Management Review Plan and Management Review Report, organizing each department to report the operation of the management system, and organizing and coordinating the related work of management review.

3.3 The General Manager's Office is responsible for preparing the Management Review Plan and organizing the collection of management review input materials; it is responsible for managing the review meeting records, preparing the Management Review Report, and organizing the supervision and verification of the implementation of corrective measures after the review.

3.4 Relevant departments are responsible for preparing and providing the information required for the review related to their own department according to the requirements of the review plan, and formulating and implementing relevant corrective or preventive measures.

3.5 This program is managed centrally by the manager's representative.

Management review management procedures

4.1 Program description:

Management review planning management review preparation holding review meeting release review report implementation improvement

4.2 Management review planning

4.2.1 30 days before the management review, the General Management Office is responsible for compiling the Management Review Plan. After review by the management representative, it is submitted to the company's general manager for approval.

4.2.2 Frequency of management reviews

Under normal circumstances, a management review is conducted once a year. Under the following special circumstances, the company general manager may decide to increase the frequency of management reviews:

a) When there are major changes or adjustments in the company's organizational structure, product and service content, resources, company business strategy, and market environment;

b) When a major quality, environmental or health and safety accident occurs in the company, or the relevant party continuously complains;

c) When laws, regulations, standards and other requirements affect major changes to the management system;

d) other timing deemed necessary by the general manager (eg before third-party audit).

4.2.3 Management review participants

Participants in the management review include top management, representatives of managers, leaders of relevant departments, relevant personnel and employee representatives.

4.2.4 Publish meeting notice

The General Manager's Office issues the Management Review Plan 15 days before the management review meeting to notify all personnel participating in the management review.

4.2.5 The General Manager's Office issues a management review meeting notice 5 days before the management review meeting and prepares for the meeting.

4.3 Management review preparation

4.3.1 The manager representative is responsible for organizing relevant functional departments, preparing relevant work according to the requirements of the Management Review Plan, investigating the relevant situation, collecting and submitting relevant documents and information.

4.3.2 Management review input

4.3.2.1 After receiving the notice of the management review, each department shall provide the following materials to the General Manager's Office 3 days before the management review meeting is held:

a) the completion of the goals and targets related to the department;

b) relevant environmental performance and occupational health and safety performance of the department;

c) the work performance of this department;

d) the availability of resources to meet needs;

e) implementation of corrective and preventive measures;

f) recommendations for improvement of the management system;

g) other circumstances relevant to the sector;

4.3.2.2 After collecting and analyzing the materials provided by the relevant departments, the General Manager's Office compiles the Management System Operation Report and submits it to the management representative for approval. The Management System Operation Report as the input of management review includes the following:

a) the results of the recent internal and external audits;

b) customer information feedback;

c) issues of interest to interested parties;

d) work performance and existing problems;

e) implementation of corrective and preventive measures;

f) the implementation of the decisions and measures of the previous management review;

g) situations that may affect changes in the management system (such as changes in laws and regulations, changes in organizations or products, activities, changes in the external environment, etc.);

h) the adequacy of management policies, objectives and indicators and their achievement;

4.4 Convening Management Review Meeting

4.4.1 The general manager of the company chaired the review meeting in accordance with the Management Review Plan.

4.4.2 The management representative reports on the operation of the company's management system.

4.4.3 The internal audit team leader reports the results of the internal audit.

4.4.4 The personnel participating in the review report on the relevant work to be elaborated.

4.4.5 Participants discussed and reviewed the system operation according to the management system operation report, and proposed improvement projects and measures.

4.4.6 The general manager of the company makes an evaluation conclusion on the content of the evaluation, and clarifies the responsible department and the completion date of the corrective and preventive measures after the evaluation.

4.4.7 The General Manager's Office is responsible for making records of the management review meeting and forming the minutes of the management review meeting, and is also responsible for the sign-in of the meeting.

4.4.8 Management review output

The General Manager's Office compiles the Management Review Report based on the minutes of the management review meeting. The "Management Review Report" as the review output shall include the following:

a) the purpose, time, participants and content of the management review;

b) a comprehensive evaluation of the applicability, adequacy, and effectiveness of the management system and processes, and improvements needed;

c) Evaluation of the suitability of management policies, objectives, and indicators and changes required;

d) decisions and measures for resource needs;

e) the improvement measures, responsible departments and completion dates determined by the management review;

4.5 Release Review Report

The General Manager's Office submits the "Management Review Report" (including determining the scope of distribution) to the manager's representative for review. After the company's general manager approves it, it will be distributed to relevant departments and personnel within 8 working days after the review meeting.

4.6 Implementation improvements

According to the requirements of the Management Review Report, each department is responsible for implementing the improvement work in accordance with the Procedures for the Management of Corrective and Preventive Measures, and the general management office completes the verification work.

4.7 Other management requirements

4.7.1 The management of records shall be implemented in accordance with the provisions of the "Record Management Procedures".