What Is the Retail Industry?

The retail industry refers to the commodity sales industry in which products produced by industrial and agricultural producers are sold directly to residents for consumption or sold to social groups for public consumption through the form of sale.

Retail

The retail industry refers to the sale of products produced by industrial and agricultural producers directly to residents for consumption or sales to social groups for sale.

According to the statistics of the Chain Store Management Association, in the first half of 2012, 59 of the top 100 chain companies touched the net, only 7 more than in 2011, and 21 in 2011, a sharp increase from 31 in 2010.

However, in the eyes of many in the industry, after the Chinese Internet experienced two waves of portals and online games, the third wave began to usher in the e-commerce wave. "The booming development of e-commerce has further triggered a price storm in China's retail industry and will promote the re-division of market share." Said Dai Weizhao, a senior partner at Peking University. The traditional mode of high markup and low efficiency is gradually being broken, and the traditional retailers lacking innovation are feeling more and more pressure.

Work passion

First of all, if you are interested in the retail industry, you will have a passion for work. This is the basic requirement for talent in all retail companies. The working pressure faced by the retail industry practitioners is very great, and it is difficult for people without passion to work in this industry for a long time.

2. Service awareness

The retail industry is a special industry. 70% of the products it sells are similar, and service awareness has become the key to competition in this industry. If you don't like serving people, then please leave this industry.

3. Good at listening

When dealing with customers, the first priority of communication is to be good at listening to the customer's requirements, not to speak for themselves. Mr. Li Jiechi, deputy general manager of the human resources department of Best Buy Commercial (Shanghai) Co., Ltd. believes that everyone likes to tell his own story and hopes to find a loyal audience. Every irritated customer has a grievance to tell. If you want to be a good interlocutor, then you should first be a person who is good at listening to others and quietly listening to others. This is a virtue.

4. Moral qualities

Good moral quality has always been the core of Gome's selection of talents and the bottom line of other retail companies' selection.

5. Have ideas, have innovation

"Upstream, another path, and not following the rules", China's retail industry needs talents with innovative consciousness to join.

1. Retail industry in the first half of 2013: half of the department store's net profit declines, supermarkets need to benefit from freshness in crisis