How Do I Apply for a Call Center Job?

Phone number 95 refers to phone numbers beginning with 95. Enterprises that want to use 95 numbers must have a call center license. Call center numbers are divided into two types: national and local. Call centers throughout the network are numbers beginning with 95. The call center of the ground network is a number starting with 96, and the call center license needs to undergo annual inspection every year. And there is a certain difference in the annual inspection of the entire network call center and the ground network call center.

95 phone

The 95 telephone number is a direct management approval of the Ministry of Industry and Information Technology. It is not a special number managed by the local telecommunications operator. Previously, it was mainly a special number for banks, insurance and other special units.

The 95 number belongs to the whole network call center number. Before applying, you must first apply for the whole network call center value-added telecommunications business license. From the perspective of industry distribution, banking is the industry with the most concentrated call center services. 41% of international call centers and 60% of domestic call centers regard banks as their main target; the second largest industry is telecommunications. 19% of international call centers and 27% of national call centers are involved. In addition, international call centers are also concentrated in the public energy (water, electricity, gas), medical, and service industries, accounting for 10%, 7%, and 7%, respectively. Catering, retail, logistics, and manufacturing constitute other industries, accounting for 17% of international call centers and 13% of national call centers, respectively.

For the annual inspection of the 95 number, the company needs to have the following annual inspection materials

Including company information form,

The 95 short number refers to a call center service-specific number. In addition to the short number that starts with 95, the call center service number also has a short number that starts with 96. The difference between these two business cornets is that they start with 95

Call centers can be divided into two categories:

Call Center Number 95

An enterprise applies for a call center number 95, and an enterprise that does not apply for a call center telecommunications service business license cannot apply for a call center number. At the same time, the call center telecom business license is a corporate qualification and a symbol of corporate strength. The call center number 95 refers to the call center number used for the whole country.

Ground call center number 96

Businesses who want to use 96 numbers need to apply for a call center 96 number. The call center 96 number refers to the call center number used for the region.

The first thing to be clear is that the number starting with 95 is a call center service number approved by the Ministry of Industry and Information Technology, that is, the national call center service number. Of course, we can also do voice and

After applying for a call center business license, whether it is the entire network or the ground network, you need to apply for a call center access number. The whole network starts with 95 and the ground network starts with 96. The 95 number application agency is the Ministry of Industry and Information Technology. After applying for the 95 number, you need to contact the province, autonomous region or municipality where the business is located.

1. Domestic-funded enterprises with a registered capital of more than 10 million.

2.All

1.Company

95 number annual inspection time

(Number 95) The valid period of the call center license is 5 years. During the valid period, the annual inspection of the call center license is required. Call center annual inspection time is from January to March each year.

Annual inspection number 95

The location for annual inspection of number 95 is the Ministry of Industry and Information Technology.