What is a Product Service System?

Product service system (PSS) is a business model in which an enterprise provides sales services while selling products.

Product Service System

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Product service system (PSS) is a

A new type of production system with highly integrated and optimized products and services formed under the model of a product manufacturing enterprise responsible for the product life cycle service (producer responsibility extension system).

There are usually three types:

Product service system

The consumer owns the product, and the producer of the product provides services related to the product. The most common example is the product-based maintenance, repair, upgrade, and warranty services provided by manufacturers. Of course, some manufacturers also provide product-related recycling and reuse services.

Product Service System Function Based Services

The producer of the product or service owns the product. Producers simply sell a service rather than a tangible product. Typical examples are: rental, sharing, or centralized use. Such as car sharing services in some European countries.

Product service system

By providing consumers with information or services, not just the specific product itself, it helps consumers use the product better and improves the efficiency of product use. More typical, such as chemical management services. A chemical company provides consumers with chemical management services, such as helping consumers to use, transport, and dispose of chemicals more effectively, thereby helping consumers improve the efficiency of chemical use.