What Does a Technical Services Manager Do?

The after-sales service manager is the decision maker of the customer's question solution. They know the customer's needs and perplexities best, are familiar with various common problems of the product, and know the product's performance in actual use. More importantly, they know how to bear the burden, which is the most important quality that makes them a team leader.

After Sales Manager

Right!

The after-sales service manager is the decision maker of the customer's question solution. They know the customer's needs and perplexities best, are familiar with various common problems of the product, and know the product's performance in actual use. More importantly, they know how to bear the burden, which is the most important quality that makes them a team leader.

Chinese name

After Sales Manager

Foreign name

After sale service manager

Types of

Job title

Claim

College degree or above

The after-sales service manager is currently in short supply as a middle-level manager responsible for after-sales work. With the development of the economy and the improvement of people's living standards, people's requirements for service quality are getting higher and higher, and after-sales work is becoming more and more important, and there is a great demand for talents in this regard. This profession can be developed by the after-sales service specialist, and after accumulating more experience, then develop into a customer service director.

Citation explanation

1. Common sense. "Xunzi · rectification of name": "The Tao is the same, and the governing manager is also." "Book of Learning": "Looking up at it, the palace, temple and room are the same as the king s law; if you fall down and follow it, you will be able to strengthen the well and the manager of the king will be."

2. The doctrine of Scripture. "Second Han Dynasty Emperor Guangwu": "Every time you look at the DPRK, the sundial is nothing. The prime minister, Lang, will talk about the manager, the night is the night." Jin Dong Jieyuan, "The Legend of the West Chamber", Volume 4: They are ordinary people, and the four lines of poems do not know the meaning. They only call the husband to explain the manager, the meaning of the solution is poor, and strive to know the poem mystery. "

3. Governance. "Historical Records of the First Emperor Qin Shihuang": "Emperor Mingde, manager Uchi, audio-visual." Tang Wuzheng "Zhenguan political chief Du Duxie": "and the world's throne, the manager's world, although not as good as Yao Shun, Free from the violence of Sun Hao and Gao Wei. "" Yuanshi · Yelü Chucai Biography ":" The ancestor of the ancestors, there are things in the Western Regions at the age of age, the manager of the Central Plains, the officials are mostly selfish, and the officials have no storage. " "The Record of the Records of the Ming Emperor Zong" Volume 42: "In the third year of the Apocalypse (December 7th), Ren Chen, a superintendent of the Military University Sun Chengzong said: 'The emperor Fu Qi will be in the floodland of the two towns of this part, and it will be granted to the board. The soldiers in the town (Shen Yourong) and Fu Denglai Fuchen (Yuan Keli) cooked carefully, and still ordered the two towns to restrain themselves. Everyone who is responsible for the crimes of collecting troops, collecting and dispatching, and preventing fugitives belongs to the manager. " : "Only Zeng Enshui Hou Gong, both intelligent and brave, can manage the Central Plains as much as possible."

4. Business management; handling. Song Zhuxi's "Answer to the High Country": "If the manager manages the affairs of the world, the business strategy is ancient and modern, the power of terror is not easily reached today." Then, Weng Weng acted as the manager and re-established the wealthy room. "Qing Huang Xuanzu's" Anecdote of You Liang Suo Ji · Zhang Qinguo ":" Please ask a fellow in the same village, the manager's case is rampant. "

5. Take care. "Han Han Cao Biography": "Sometimes there are epidemics, patrolling sick patients, to medicine, manager to congee, and to help others." Song Suzh, "Ouyang Wenzhong Public Shinto Monument": "Gongdu to friends, It s not easy to live or die with high or low price. Yin Shilu, Shi Shoudao, Sun Mingfu, Mei Shengyu are neither, they are all managers of their family, or the court, officials and their children. "Qing Zhaoyi" Miscellaneous Records of Xiaoting · Gu Zonghe ":" My generation Working with a father is no different from Kun Zhong, who has a brother who is sick but his brother is not the manager? "Lu Xun's" Letters of Letters to Xu Shousang ":" But the manager's sister-in-law is the most important thing, I do nt know how to do it well. " ? "

6. The person in charge of business management in the enterprise. Zhao Shuli's "Changes in Lijiazhuang" XV: "The confiscation of the traitor's property left part of the money. As a village property, a cooperative was opened. Everyone asked Wang Anfu, the old man, to be the manager.

related information

The manager exercises the company's operating power in accordance with the company's articles of association, company law and the authorization of the board of directors, and has the power to appoint and remove management personnel. The manager is the company's internal production and operation leader and the company's external activities; its behavior is the company's behavior, and even if its behavior violates the scope of authority authorized by the company's articles of association and the board of directors, it is generally regarded as the company's behavior. The consequences are borne by the company, which is one of the sources of jurisprudence practice of the system of representation in the Contract Law of China.

According to Article 50 of the Chinese Company Law: "The manager is responsible to the board of directors and exercises the following powers: (1) preside over the company's production and operation management and organize the implementation of board resolutions; (2) organize the implementation of the company's annual business plan and investment plan; (3) drawing up the company's internal management organization setup plan; (4) drawing up the company's basic management system; (5) drawing up specific company rules; (6) requesting the appointment or dismissal of the company's deputy manager and financial officer; (7) deciding to hire Or dismiss the responsible management personnel other than those decided or appointed by the board of directors; (8) other powers conferred by the board of directors. "