What Does a Technical Specialist Do?

Technical experts are supportive sales staff who provide technical assistance to order-oriented sales staff. They usually have a scientific and engineering background, can understand the use of products to customers, and explain the benefits of products to customers. Before the technical expert visits the customer, the order petitioner may have visited the customer and has attracted the customer's interest, and then the technical expert provides the customer with the technical details, and usually the order petitioner completes the sale. If technical experts also have good communication skills and persuasion skills, they will often become high-paying order contenders. ^[1]

Technical experts

(Chinese vocabulary)

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Technical experts are supportive sales staff who provide technical assistance to order-oriented sales staff. They usually have a scientific and engineering background, can understand the use of products to customers, and explain the benefits of products to customers. Before the technical expert visits the customer, the order petitioner may have visited the customer and has attracted the customer's interest, and then the technical expert provides the customer with the technical details, and usually the order petitioner completes the sale. If technical experts also have good communication skills and persuasion skills, they will often become high-paying order contenders. ^[1]

ISO9000 quality management system-definitions in basics and terminology:

Note 1: Specific knowledge or technology refers to knowledge or technology related to the organization, process or activity being audited, as well as language or culture.

Note 2: In the audit team, technical experts do not act as auditors.