What Is a Fax App?

Fax software is a new type of fax that sends and receives faxes directly over the Internet without the need for a traditional fax machine. Usually need to download software, or send and receive directly through the website. Compared with traditional fax methods, it has the advantages of easy use and resource saving.

Chinese name: Fax software

Foreign name: Program for Fax

Introduction to Fax Software

Fax software is a new type of fax method that sends and receives faxes via the Internet or client software without the need for traditional fax machines. Often you need to download the client computer fax software, and some send and receive faxes directly through the website.

Fax software background

Fax, as a communication means capable of transmitting images and texts at the same time, has become an indispensable communication tool for various enterprises and institutions with its outstanding advantages such as real-time, simplicity, and security. However, most companies now send or receive faxes manually. Faxing is still an unmanaged resource, and the waste of time and money cannot be ignored. People usually use various types of fax machines to send or receive faxes. If the fax resources of different departments cannot be configured and used in a balanced manner, it may cause management confusion. ^[1]

The history of fax software fax

The patent invented by Scottish inventor Alexander Bain in 1843 is believed to be related to the emergence of fax machines. With his knowledge of electric clock pendulums, he produced the first front-to-back progressive scanning mechanism.

The first fax machine, Pantelegraph, was sold by Giovanni Caselli in 1861, when the telephone was not officially invented.

In 1924, Richard H. Ranger, a designer at RCA, invented the wireless photoradiogram, or radio fax, which was the predecessor of today's fax machines. A picture of U.S. President Calvin Coolidge, sent from New York to London on November 29, 1924, became the first image to be sent by radio facsimile technology, and commercial applications began two years later. Radio fax is still used today to send weather images and information.

An early fax method, Hellschreiber, was invented by Rudolf Hell in 1929, and was a pioneer in scanning and sending mechanical images at the time.

Early facsimile machines used ammonia as a developing solution. Only in the later period did facsimile machines with special thermal paper.

In 1985, Dr. Hank Magnuski, the founder of GammaLink, produced the first computer fax expansion card GammaFax.

Most current fax machines use inkjet or laser printing. ^[2]

Fax Software Traditional Fax Machine

Requires a PSTN line for telecommunications and purchases a fax machine or modem (must have a computer) to send and receive faxes through the telecommunications PSTN line

Disadvantages: wasted supplies, slow sending time, and the fax is not clear enough;

Advantages: The fax quality is stable and the success rate is above 95%;

Fax software fax software

Advantages: 1. Easy to use: Break through space restrictions, send and receive faxes anytime, anywhere as long as you can access the Internet.

2, save resources: no fax machine, save paper, toner and other consumables; reduce equipment maintenance costs; fees are generally cheaper than traditional fax.

3. Easy to manage: Easily implement functions such as fax group sending and regular sending; prevent spam; fax is an electronic document, which is easy to query, manage and save.

4. Security: The fax sending address cannot be hidden, the content cannot be tampered, and it will not be intercepted during transmission.

5. Versatility: It can realize document fax, document encrypted storage, remote business negotiation, online collaborative office and other services.

6. Billing management: The fax software billing management function can automatically bill each fax and display it on the account in real time to facilitate future cost accounting.

Problems with Fax Software Traditional Fax

With the increasing amount of information exchange, the problems in the use of traditional fax are increasingly exposed:

Fax software 1. Stunning paper consumption: After a document is generated from a computer, it must be printed before it can be sent from a fax machine. In addition to receiving normal business faxes, a large number of fax advertisements are received every day, which consumes a lot of fax paper and ink cartridges.

2. Manual sending, low efficiency: If several people want to send and receive faxes at the same time, they have to wait in line, which will waste a lot of precious time. If a fax is to be sent to 10 customers, it needs to be sent 10 times repeatedly, which is very inefficient.

3. Poor confidentiality: Because the fax machine will print the received documents in time, anyone has the opportunity to see it, which is not conducive to maintaining business secrets.

4. Fax management is confusing: fax filing, fax statistics, fax retrieval, etc., the related management is far from meeting the requirements of enterprise information construction.

With the acceleration of the informationization process, ERP (enterprise resource planning), CRM (customer relationship management), OA (office automation), etc. have become familiar terms. "Paperless Fax", "Fax Software", "Fax Server" As an indispensable part of information construction, the use of fax software (fax server) to manage fax has gradually entered people's field of vision.

Common types of fax software

1.WaveFax fax server software solution

The entire process of fax document interaction is automated, and the entire fax process is managed by fax server software.

2.Aofax enterprise-level fax software and fax solution

The domestic production is in line with the domestic large and medium-sized enterprises' work flow, and the software for sending and receiving faxes through CS conversion, board and card.

3.EastFax fax software and fax server solution

Send and receive faxes directly on your computer, and send and receive faxes remotely.

4. The new fox computer fax [Faxnow] 2.6

The domestic simplified Chinese version sends and receives fax software via modem.

Fax Software Software Overview

It is precisely based on the above background that we have thoroughly studied the needs of paperless office and the unique workflow of the enterprise, and tailored AOFAX enterprise-level fax software for various enterprises and institutions. The basic principle of the fax software is to send the fax file to be sent to the corresponding fax server through the network (Internet / LAN). As long as the user submits it successfully, the subsequent work will be handled by the fax server. Users do not need to install any software, as long as they can open the IE browser to send and receive faxes, the operation is very simple. Of course, you can also send and receive faxes by installing client software or by mail.

How to use the fax software

Taking full account of the differences in user habits and application environments, AOFAX also provides multiple uses for users to choose freely:

1. Send and receive faxes via IE browser

View or download received faxes securely.

Send faxes in real time.

Submit tens of thousands of faxes at one time.

View detailed fax sending status.

Check the faxes you send and receive at any time-Don't worry about the fax being misplaced or lost.

Send and receive faxes via AOFAX client

Use the existing AOFAX client and your existing business system (such as ERP, CRM) to integrate organically, and generate files through ERP, CRM or other systems. Just click "Print" in the system and select the AOFAX Virtual print end, you can call AOFAX client to send fax.

If a new fax is received, the AOFAX client can prompt you with a new fax through voice and animation, so as not to delay important faxes.

3. Send and receive faxes via Email

Use your existing Email to send and receive faxes-simple and friendly.

Quickly forward received faxes as attachments to your Email mailbox.

The results will be sent back to you via Email.

Fax software function introduction

Basic use functions

Scheduled sending: AOFAX supports sending faxes according to the time specified by the customer. Users can choose to send faxes in batches when the line is idle or when the communication cost is favorable; using the timer function for international fax can also solve the problem of jet lag.

Failed retransmission: When sending a fax using AOFAX, the system automatically judges whether the status of the other party is busy tone, unanswered, interrupted, etc., and retransmits automatically according to the predefined retransmission interval and number of retransmissions.

Automatic queue: When AOFAX sends faxes, it can be automatically queued according to the priority of the user's choice to send faxes. At the same time, different priorities can be automatically selected according to whether the submitted job is a group job or a single job, ensuring that each job can be optimal Send them out efficiently and orderly.

Custom voice flow: AOFAX can send faxes according to the user's needs, and can record prompts in multiple languages. When receiving faxes, users can also record personalized greetings and define their own faxes. Ext.

Automatic distribution of fax reception: When receiving faxes, AOFAX can automatically distribute received faxes to employees' mailboxes according to pre-defined routing rules, and automatically save received faxes to corresponding ones according to ISDN / DID routing rules. In the mailbox of the DID called fax number; it can also be sent to the corresponding mailbox according to the DTMF secondary dialing routing rules and according to the DTMF extension number pressed by the other party; or according to the channel routing rules, according to the different line channels of the received fax Send to the corresponding mailbox.

Internal forwarding: AOFAX supports the direct forwarding of faxes between different employees within the system, reducing communication costs; meanwhile, the received faxes can also be forwarded to the incoming email box.

Address book management: AOFAX provides powerful address book management functions, so that your customer contact information can be conveniently managed, and you can choose the address book or select the corresponding contact from the address book for fax transmission. When receiving a fax, It can also automatically match and display the corresponding contact name based on the calling number of the other party.

Fax group sending: AOFAX supports powerful fax group sending functions. As long as users import the fax number of the contact to be sent to the address book, they can easily use AOFAX to send tens of thousands of faxes, and each group sending has a clear result. The report can also be exported in the form of Excel.

Automatic file conversion function: AOFAX supports users to directly submit multiple documents such as DOC, XLS, PPT, PDF, TIF, BMP, JPG, RTF, etc. In B / S mode, the client does not need to install any software, and the server directly uploads The document is automatically converted to a fax format file for sending.

Anti-spam fax: AOFAX can automatically identify the calling number of each fax, and can set the specified fax number as the source of spam faxes, and automatically identify the faxes sent by this number.

Fax cover function: AOFAX can automatically generate a fax cover. After the user registers the cover (WORD file), simply select the desired fax cover, and AOFAX can automatically generate a fax cover based on the information entered by the user, and send it with the fax text. .

Add recipient information: The AOFAX system supports displaying the recipient's name, company name and other information in the header of the fax, whether it is a group or single fax.

Query and statistics functions: After using AOFAX, employees can perform multiple query, statistics, and summary functions based on time, recipients, numbers, and other combinations to facilitate fax management.

Customization of communication parameters: AOFAX can set a variety of communication parameters according to the needs of employees, including: retransmission interval, number of retransmissions, fax sending / receiving accuracy, fax identification (SID), fax tone detection duration, etc. High flexibility when faxing.

Multiple sending methods: AOFAX is mainly B / S, but supports C / S and E / S modes at the same time. Users can select a file on the web page to send a fax; they can also directly open the document to be sent and select the AOFAX virtual printer. Print and input the information according to the pop-up dialog box; you can also select the file to send in the AOFAX client; you can also directly enter the relevant information in OUTLOOK and FOXMAIL and submit it by fax.

Electronic signature stamping and editing functions: No matter whether you use B / S function or C / S function, AOFAX has electronic signature stamping and fax editing functions. As long as users import the image file of the stamp into the system, AOFAX can easily The function of stamping and signing on fax documents.

AOFAX Fax software AOFAX fax sending function

Free fax sending, fax sending by dragging, designated fax page sending, web sending fax, remote roaming sending fax, scheduled fax automatic sending, multiple format fax file sending, fax external forwarding, fax group sending, fax internal forwarding, one-click scanning Send fax, support internal phone fax, file merge fax, automatic IP fax sending, fax custom header sending, fax automatic reminder, fax sending voice prompt, fax cover page, fax failure retransmission mechanism, fax priority sending, designated line Send fax, fax sign-off, fax automatic load balancing, and fax.

AOFAX Fax software AOFAX fax receiving function

Free fax receiving, mail receiving faxes, roaming receiving faxes, personalized fax voice prompts, fax attendant management, automatic fax printing, fax distribution based on extension numbers, web fax receiving, public fax distribution, fax distribution by line, distribution based on caller numbers Fax, receive fax manually, receive fax reminder, fax pickup function.

AOFAX Fax software AOFAX fax management function

Fax user management, fax user authority management, fax user level management, direct electronic file transmission, fax statistics management, fax list query management, fax phone book management, fax public phone book management, fax common contact management, fax sending and receiving speed settings, Management of fax sending and receiving mode, tight integration with AD, full backup of fax, real-time monitoring of fax status, fax electronic signature stamp, fax classification management, fax editing function, access to historical fax, AOFAX recording function, remote control, internal instant chat, fax software Second development interface, group fax solution.

Fax software Other fax software management functions

Employee account management: AOFAX can manage employees by department. The system supports the registration of employee information, the allocation of receiving numbers, and the addition, deletion, query, modification, and management of employee accounts.

Perfect permissions management: AOFAX can assign and manage different permissions for each account in the system, such as fax sending permissions (none, local, domestic long distance, international, etc.), Fax2Email and Email2Fax permissions, SMS sending and receiving permissions, electronic Seal authority, SMS notification authority, etc.

Archive and backup functions: AOFAX can archive and send faxes according to time. The archived faxes can be queried from the historical query, so that the efficiency of the database can always be maintained.

Operation log query: The AOFAX system automatically records all key operations such as deletion, modification, and update of users and saves them in the database. The system administrator can easily query from the query menu.

Query statistics summary: The AOFAX system administrator can conveniently query statistics summary work through the administrator account on the faxes and text messages that have been sent and received in the system, by account number, time, calling number, called number, department, etc. AOFAX's billing module is more convenient for cost accounting.

Server status monitoring: AOFAX system administrator can monitor the status of AOFAX server through WEB, such as real-time monitoring of pending tasks, resending tasks, sent tasks, received tasks, and server running status.

Fax software optional function module

Real-time billing module: AOFAX's billing module can easily define various billing policies, and accurately calculate the cost of each fax in real time, so that users can clearly perform cost accounting.

Process approval function: AOFAX's process approval function enables the faxes sent by users to automatically flow to the designated approver in accordance with a pre-defined process, which is reviewed by the approver or signed and then sent; the system supports the visual design of the process Functions, effectively improving the management efficiency of the company.

EMAIL gateway: Through AOFAX's Email gateway module, AOFAX can be organically combined with the company's existing mail system, which facilitates the realization of Email feedback, receipt of fax-to-mail Fax2Email, and the sending of faxes via Email.

SMS message gateway: AOFAX's SMS gateway module can organically combine AOFAX and SMS messages to conveniently implement the functions of SMS feedback, receiving fax SMS reminders, sending fax SMS notifications, and even SMS receiving and SMS group sending.

Voice gateway: AOFAX's voice gateway module can send pre-recorded voice recordings through AOFAX to implement voice notification, voice group call functions, and voice message functions.

LDAP server: AOFAX's LDAP server function module can synchronize the user information of the fax server with the user information in the LDAP server of the enterprise (large enterprise or very large enterprise), which facilitates the unified management of user accounts by the enterprise.

Personalized voice: AOFAX's personalized voice allows users to record their own fax receiving prompts, and users can record a voice upload by themselves; they can also directly record voice by dialing a specific number over the phone; at the same time, they can also record rich voice Send a prompt tone, and the user records the corresponding voice according to different area codes or country codes.

Fax On Demand: Fax On Demand function module, which solves paper fax of enterprises. The user dials the paper fax through the fax machine to a specific number on the fax server, enters the relevant information under the voice prompt, and the fax server can send the fax directly, eliminating the trouble of scanning the paper fax.

On-demand fax module: AOFax on-demand fax module is a functional module that can provide 24-hour self-service fax service. The customer dials the AOFax fax automatic reply system hotline with a fax machine, and enters the data number under the guidance of the system voice to obtain the required fax data. The whole process is simple and fast without manual intervention, and the services provided are completely independent of geographical and time constraints. Using AOFax Fax Reply System can save you time and money.

Port monitoring: AOFAX's port monitoring function provides users with graphics to view port usage over a period of time. (Recommendation: This function is suitable for fax server with more than 48 channels)

TTS voice gateway: AOFAX's TTS voice gateway allows users to directly input text and text, automatically convert them into voice files, perform voice group calls and announcements, and even collect payment.

IP remote interconnection module: AOFAX's remote interconnection module enables interconnection between AOFAX distributed in each branch of the enterprise, and long-distance fax can be transmitted through the internal IP data network of the enterprise first, thereby saving a lot of long-distance for the enterprise Phone charges.

T.38 IP real-time fax: AOFAX can support the T.38 IP real-time fax function on the next-generation NGN network, enabling AOFAX to directly access the NGN network through the IP data network without a fax board, and realize fax transmission and reception.

Fax software fax software and developers

Fax software Domestic fax software

The worldwide original launch of AOFAX fax software has replaced new increasingly popular fax terms such as paperless fax (machine), electronic fax (machine), digital fax (machine), internet fax (machine), fax system, and fax server. AOFAX fax software can realize high-speed free fax sending and receiving, automatic sending and receiving, forwarding, distribution, and group fax sending. In a real sense, low-carbon environmental protection and paperless sending and receiving faxes can be sent and received. The computer can send and receive electronic faxes without paper, and can send and receive free faxes through network roaming. You can send and receive electronic faxes through client fax software (C / S), web page (B / S), and mail. Green paperless fax oriented to send and receive faxes without consumables ^[3] ! AOFAX paperless fax series products have won national invention patents, software copyrights, Shenzhen excellent software, China's 100 best new products, China Hi-Tech Fair excellent products, national quality inspection qualified products, China's most innovative brands and other honors, including military series The products have passed the military appraisal, won the Army's Science and Technology Progress Award, and have been built in a number of units and A team units.

35FAX enterprise-level fax service and fax software is based on the research of domestic large and medium-sized enterprises. Based on paperless fax as the core, Shanghai Aorong integrates communication methods such as email, text message and voice to realize paperless fax for enterprises. A converged communication platform built to improve communication efficiency and reduce operating costs. The open design of 35FAX enables your existing application systems (such as CRM, ERP, OA, Call Center, etc.) to be easily integrated with 35FAX. 35FAX provides a variety of API interfaces such as DLL, COM, Web Service, JAVA, etc., and the powerful API of 35FAX, fully considers the requirements of the application system, so that any application can be easily integrated with 35FAX in the shortest time. Construct a smooth communication bridge between existing application systems.

WaveFax is a successful fax server software system and fax document solution implemented by WaveFax Technologies in domestic large financial institutions, governments and nearly one hundred Fortune 500 companies in China for more than ten years. Through effective integration with business processes, WaveFax helps your company optimize the interaction process of fax documents, improve the management of fax documents, automate the processing of fax documents, and provide all possible fax functions: desktop fax, web fax, mail integration, Data extraction, workflow, development and customization of fax applications. WaveFax can provide fax solutions suitable for business development needs, whether it is a small business unit or a large organization. ^[4]

Fax software

Symantec's winfax software is powerful and rich in settings. It combines functions such as fax, voice, and OCR (Optical Character Recognition), which is very suitable for professional occasions. The software is an English version, and the Chinese version of Microsoft Fax is the Chinese fax software included with Windows 95/98. It is a component of the Chinese version of Microsoft Exchange. In the Windows 95 environment, Microsoft Fax can be installed during the installation process or through the "Add / Remove Programs" in the control panel; in the Windows 98 environment, Microsoft Fax can only be installed manually, and its installation file is located in the "oldwin95" of the Windows 98 installation disk Under contents.