What Should I Know about Office Etiquette?

The office is a place where the business of the company (unit) is handled. The etiquette of the office is not only the respect of colleagues and the recognition of the company culture, but also the most direct expression of everyone's dealing with others. The scope of office etiquette is actually not small, but there are all kinds of etiquette in telephone, reception, conference, network, public affairs, public relations, communication and so on. In fact, observance of etiquette in the office is a basic requirement for professionals in the workplace and need not be deliberately emphasized at all. But now many people are so ecstatic that they have enough material, ignoring some details in life that they should know and do. Let me remind you that times can change, life can change, and mood can change, but our etiquette cannot change.

Office etiquette

The office is a place where the business of the company (unit) is handled. The etiquette of the office is not only the respect of colleagues and the recognition of the company culture, but also the most direct expression of everyone's dealing with others. The scope of office etiquette is actually not small, such as telephone, reception, conference,

Office workers must be dignified and tidy. The specific requirements are:

Hair: Office staff's hair should always be cleaned and kept clean, so that there is no odor and dandruff; men's hair must not have eyebrows in front of them, and no kerchiefs on both sides; ladies should not keep shawl hair in the office, and bangs must not be in front of them.

Nails: The nails should not be too long. Pay attention to trimming often. Female staff should try to use light colors when applying nail polish.

Face: Women's staff must apply light makeup, men cannot keep their beards, and their beards must be trimmed frequently.

Mouth: Keep it clean. Do not drink or eat odorous food before going to work.

Clothing: Clothing should be coordinated with it to reflect authority, prestige and shrewdness. Men's suits are best suited for black, gray and blue suits and ties. For women, it is best to wear a suit, dress or maxi skirt. Men should be careful not to wear printed or large checkered shirts; women should not wear open, transparent and short clothes in the office, otherwise the underwear will be vaguely unsightly. Workplace clothing should be clean, convenient, and not modified. The specific requirements are:

1. Shirt: No matter what color it is, the collar and cuffs of the shirt must not be dirty.

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Employees should maintain elegant posture and movements within the company. The specific requirements are:

Standing position: With your feet on the ground, your toes are about 45 degrees away, your back is straight, your chest is natural, your neck is straight, your head is slightly down, and you can see your face clearly. The arms are natural, don't shrug, the center of gravity is between the feet. When meeting with customers or attending ceremonial standing occasions, or in front of elders and superiors, do not put your hands on your chest.

Sitting position: After sitting down, you should sit as straight as possible, put your legs parallel, and don't arrogantly extend your legs forward or backward, or look forward. To move the chair, place the chair where it should be before sitting.

Meeting with colleagues in the company should nod salute and pay tribute.

Use a normal standing position when shaking hands, and look at each other's eyes. When shaking hands, keep your back straight, do not bend over and bow your head, and be generous and enthusiastic. When reaching out, the same sex should first reach the lower or younger person, and the opposite sex should reach out to the man first.

Courtesy of entering and exiting the room: When entering the room, you must first knock on the door gently, and then enter when you hear the answer. After entering, turn back and close the door, not vigorously or rudely. After entering the room, if the other party is talking, wait for a while, don't interrupt, and interrupt the conversation if there is something urgent, and look at the opportunity. And say: I'm sorry, interrupt your conversation.

When submitting objects, such as submitting documents, the front and text should be turned in the direction of the other party. If it is a pen, the tip of the pen should be towards yourself so that the other party can easily follow.

When walking through aisles and corridors, take your time. No matter in your own company or the visiting company, you cannot speak loudly while walking in the aisles and corridors, let alone sing or whistle. When you meet your boss or customer in the corridor or corridor, you must be polite and you can't snatch the line.

Do not smoke, chat or make loud noises in public office areas; save water and electricity; do not write, doodle or paste on office furniture and public facilities; keep toilets clean; park vehicles in designated areas.

When drinking water, if you are not receiving guests, you should use a personal drinking glass to reduce the waste of disposable drinking glasses. It is not allowed to bring outsiders into the office area without authorization. Talks and receptions are arranged in the negotiation area. The last person leaving the office area should turn off the lights, doors and windows, and indoor main gate.

In the personal office area, keep desks clean, non-office supplies are not exposed, and desks are neatly arranged. When something leaves your office seat, push the seat back into your desk.

Before leaving the office after work, the user should turn off the power of the machine used, return the items on the table, and lock valuables and important documents.

The use of the telephone as a convenient communication tool is very important in daily life. In the office, for work needs, we may often answer the phone, so it is well maintained

You can't talk with your colleagues in the office without language, but can you speak? As the saying goes, "One word makes people jump, one word makes people laugh" for the same purpose, but the way of expression is different, the consequences are also Very different. What should I pay attention to when talking in the office?

The first is not to follow everyone else, but to learn to make your own voice. The boss appreciates employees who have their own minds and opinions. If you often just say what others say, then you will be easily ignored in the office, and your status in the office will not be very high. Have your own mind, no matter what your position in the company, you should make your own voice and dare to speak your mind.

Don't show yourself in the office, don't be a proud peacock. If your professional skills are very good, if you are a celebrity in the office, if the boss appreciates you, can these become your show-off capital? Pride lags behind, and humility leads to progress. No matter how capable you are, you should also be cautious in your career. If you have a more capable employee, one day you will be the joke of others.

The last thing to remember is not to treat the office as a place to tell your heart. People always have such people around them. They are particularly lovable, straightforward, and like to pour bitter water with others. Although this kind of conversation can quickly shorten the distance between people, and make you friendly and kind soon, psychologists have investigated and found that only 1% of people can actually keep secrets.

Therefore, when there is a personal crisis in your life, such as romance, marriage, etc., it is best not to talk to someone in the office casually; when your job is in crisis, such as work is not smooth, have opinions on the boss and colleagues , You should not show your mind in the office.

1. Sincere cooperation

Colleagues belong to the relationship of mutual help and mutual assistance. As the saying goes, there are three gangs of good guys. Only sincere cooperation can make progress together.

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Under normal circumstances, whether it is to enter or exit the office building or the door of the office, you should use hands to push, pull, and close, with a modest and orderly manner. When entering or leaving the door, the sound of opening and closing the door must be soft, and it is rude to ping-pong to close the door. When entering other people's rooms, you must knock first. Generally, you can knock with your index finger two or three times. If you enter with your peers and peers, you must be gentle with each other. The person in front opened the door and pulled the door for those behind. If it is a door that does not need to be pulled, the last person to come in should close the door. If you enter with the chief and guests, you should adapt to the specific situation of the door. Here are some common methods:

(1) The door that opens inward. If the door opens inward, the secretary should go inside and pull the door first, then ask the elder or the guest to enter the picture below.

(2) A door opening outward. If the door opens outwards, the secretary should open the door, please respect the leader and the guests.

(3) Revolving gate. If you are accompanied by a superior or a guest through a revolving door, you should quickly pass by yourself and wait on the other side.

No matter what type of door is in or out, the secretary must "mouth", "hand" and use it in place when receiving the guidance. That is, the use of gestures should be standardized, and say, "You please," "

Modern work is fast-paced, and unit employees or company employees inevitably dine in the office. In the office, it is convenient and enjoyable to eat with colleagues, but you need to pay attention to some subsections, so as not to destroy the good image you have established among colleagues. These details are as follows:

Don't wait too long for dinner in the office. Others may enter the work immediately, or there may be impatient guests, both sides are a little embarrassed.

Opening beverage cans on the table for a long time will always damage the elegance of the office and should be thrown away as soon as possible. If you don't want to throw it away immediately, or if you want to drink it later, hide it in a place where it won't get noticed.

Don't talk rashly when there is food in your mouth. When someone has food in his mouth, it is best to wait for him to swallow before talking to him. Since everyone is sitting around, it is inevitable that some people will tell jokes, so to prevent the situation of laughing and spraying rice, you can not contain too much food in each mouthful.

Spills and eating loud foods will affect others. It is best not to eat them, and try to be careful when you eat them.

Strongly flavored food, try not to bring it to the office. Even if you like it, some people are not used to it. And its odor will spread in the office, which is still very harmful to the office environment and

Do not knock on the door during the meeting. Enter the meeting room and give the written note to the relevant personnel. When the visitors appear, they should be received by a special person and say "Hello, what can I do for you?" Jokes, communication problems should stand up and approach, the voice should not affect other people; when others enter the password, consciously look away;

Do not look through materials and confidential information that are not within your responsibility; also be enthusiastic about customers of other colleagues; do not use other people's items casually before obtaining permission; colleagues should respect each other, borrow things to return, and express thank.