What Are the Different Types of Corporate Travel Agent Jobs?

The travel agency industry is an industry that specializes in providing services for people to travel. The emergence of the travel agency industry is a direct result of the commodity economy, science and technology, and social division of labor. It is also an inevitable product of the long-term development of the travel agency as a regular activity of the public. The travel agency industry is a concentrated representation of the tourism industry, and it is a full manifestation of economy and service. Especially intermediary properties are not available to other enterprises. It will further socialize the originally scattered and individually conducted tourism activities, connect the place where tourism originates with the destination, build a bridge between tourists and tour operators in different countries and regions, and Enterprises are linked to create a new way of information transfer and resource combination. Therefore, travel agencies are not only intermediaries between tourists and tourism objects, but also play a liaison and coordination role between different tourism enterprises.

Travel agency

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The travel agency industry is an industry that specializes in providing services for people to travel. The emergence of the travel agency industry is a direct result of the commodity economy, science and technology, and social division of labor. It is also an inevitable product of the long-term development of the travel agency as a regular activity of the general public. The travel agency industry is a concentrated representation of the tourism industry, and it is a full manifestation of economy and service. Especially intermediary properties are not available to other enterprises. It will further socialize the originally scattered and individually conducted tourism activities, connecting the place where tourism originated with the destination, in different countries and regions.

Travel agency industry = In the tourism industry, it is like a bridge and a link that connects the food, lodging, travel, tourism, shopping, entertainment and other links in the tourism process, and through the organization of tourist sources and the production of tourism products, the tourism industry The various departments are closely linked, so that an interdependent and mutually restrictive organic whole is formed within the tourism industry. Travel agencies have two roles in modern tourism: ^[1]

Classification of travel agencies Due to the different development levels and operating environments of the travel agency industry in different countries, there are large differences in the formation mechanism and specific division of labor in the travel agency industry in various countries around the world. This difference determines that the business scope of each travel agency company is different. Therefore, people often divide travel agencies into different types. ^[1]

Entrusted agency business is mainly set up to meet the needs of individual customers. Travel agencies have good business relationships with relevant units and enterprises and receive cheap contract prices and various tourism services, such as guest rooms and various transportation tickets, from these departments and enterprises. According to the specific needs of tourists, the agency service provides diversified services, such as valet reservation, visa application, purchase of car (boat, plane) tickets, car rental, and pick-up and drop-off. ^[1]

At present, while China's travel agency industry is booming, many problems have also emerged, prominently manifested in the chaos of market order, the poor quality of the industry as a whole, the low level of industry ethics and industry integrity, the backward business concept, the slow pace of system reform, and the enforcement of industry management Not strong enough. As China joins the World Trade Organization, the process of integration with the world is accelerating. With the advent of world economic integration, the era of e-commerce, the knowledge economy, the era of personalization, and the era of consumerization, the development of China's travel agencies will face unprecedented development opportunities and brand-new opportunities. challenge. ^[1]

It is the obligation of WTO members to earnestly honor the commitment of "accession to the WTO," and it is also a manifestation of the credibility of a country and government. The commitment of China's tourism industry to join the WTO is mainly reflected in the travel agency industry and the hotel industry. Since the entry into the WTO, the tourism sector has actively fulfilled. In terms of the travel agency industry, the National Tourism Administration said, "In cities with a more mature market economy and more developed tourism, large travel agencies in the United States, Europe and Japan are allowed to set up joint-venture travel agencies; if conditions are ideal, you can also consider cashing in on" accession to the WTO "in advance. Commitment to allow it to pilot a wholly-owned travel agency "fully demonstrates the attitude of the tourism sector in actively fulfilling its commitments under the WTO.

An administrative management system in line with the socialist market economic system should be established so that government functions can be truly transformed into economic regulation, market supervision, social management, and public services. Since the entry into the WTO, the tourism department has done more work in this regard. In accordance with the unified requirements of the State Council's reform of the administrative review and approval system, the tourism administrative review and approval projects have been cleaned up at the national level. The first batch of three administrative review and approval rights, including the hotel management company, have been cancelled. Make government functions truly transform to implement economic regulation, market supervision, social management and public services. "Life" means China's entry into the World Trade Organization.

The operation of China's travel agency industry has always adopted a horizontal division of labor system characterized by artificial market segmentation. In addition to the differences in target markets, each travel agency's business is from product development to grouping and even receiving all-round attacks. There is no wholesale. , The main difference between retail. Therefore, the travel agencies that operate in the same target market are mostly engaged in price competition at a low level, and illegal operations often occur, leading to the confusion of the entire industry market. This problem has aroused widespread concern from the government, enterprises and academia, and people in the industry have called for a standardized operating pattern for the travel agency industry to emerge soon.

For a long time, the products of China's travel agency industry have formed a unified world with groups, standards, all-inclusive prices, and tourism. Such tourism products are no longer as attractive to tourists in the new era as they were before. When many travel agencies develop tourism products, not only do they not conduct market research and market segmentation, nor do they choose a certain target market, nor do they design tourism products and carry out marketing in a targeted manner.

China's accession to the World Trade Organization will make China's travel agency industry face more severe challenges and tests. Scientific management will certainly become an important weapon in participating in international competition. At present, China's travel agency industry generally has problems such as loose internal management and insufficient technology content in business operations. In terms of modern technology applications, German travel agencies have joined the computer reservation system (CRS), while China s civil aviation CRS system is still far from popular, and internationally renowned CRS systems such as SABRE and APOLLO are even more popular. Less, while using computer software to handle marketing, finance, information and other affairs of the office automation level is also very low. With the rapid development of Internet technology, the e-commerce operation mode of the tourism industry will develop. In addition, network technology has brought new opportunities to the development of the travel agency industry. Although many travel agencies in our country have independent domain names, they are only used for corporate promotion and marketing, and are far from real e-commerce.

(1) Foreign tourism enterprises have steadily entered the Chinese tourism market. As of late November 2003, there were a total of 12 foreign-invested travel agencies approved by China, most of which are Chinese-owned joint-stock travel agencies. As of November 2004, there were already 18 Chinese-foreign joint venture travel agencies nationwide. Joint venture travel agencies and wholly foreign-owned travel agencies to be controlled by foreign investors are also under negotiation and bidding. Top international and low-star hotel management groups have a strong interest in entering the Chinese hotel industry market, and central cities and central and western regions have become the focus of attracting foreign hotel investment and export management

(2) The network construction of travel agencies has accelerated significantly. Different from the past purely using business connections as a link, the network model of "asset portfolio + business portfolio" is rapidly rising, and two network groups, "one south and one north" centered around Beijing and Guangzhou, have initially formed.

(3) The pace of reform of the tourism enterprise system has accelerated. While encouraging various economic elements to invest in the tourism industry, all localities have made it clear to strengthen the reform of state-owned tourism enterprises and establish market-competitive enterprise mechanisms. As suggested by Shandong, various forms such as shareholding system reform, shareholding cooperative system, sale auction, lease contract operation, investment grafting, joint venture, etc. can be selected to speed up the reform of state-owned travel agencies and promote the group, network and professional development of travel agencies.

(4) Tourism elements are moving towards further collaboration. The obvious performance in this regard is the cooperation between travel agencies and scenic spots. These collaborations are conducive to establishing a mechanism of complementary advantages and benefit sharing, and strengthening the market competitiveness of tourism enterprises.