What Does an Office Assistant/Receptionist Do?

Office clerk work is very complicated and laborious. It includes answering phone calls, receiving visitors, sending and receiving faxes and e-mails, preparing and recording meetings, collecting documents and documents, managing office property, and so on. Ready to accept a variety of unknown temporary jobs and tasks. However, office clerks work the most training. This book is based on the above aspects of the office clerk's work. It introduces the main points of the office clerk's various tasks in detail, and provides a good reference and guidance for the clerks in the workplace to complete their work quickly and efficiently. It can help workplace clerks do everything in the office and become impeccable employees in the office.

Office clerk working on a note

Office clerk work is very complicated and laborious. It includes answering phone calls, receiving visitors, sending and receiving faxes and e-mails, preparing and recording meetings, collecting documents and documents, managing office property, and so on. Ready to accept a variety of unknown temporary jobs and tasks. However, office clerks work the most training. This book is based on the above aspects of the office clerk's work. It introduces the main points of the office clerk's various tasks in detail, and provides a good reference and guidance for the clerks in the workplace to complete their work quickly and efficiently. It can help workplace clerks do everything in the office and become impeccable employees in the office.

Book title

Office clerk working on a note

Types of

economic management

Publication date

January 1, 2014

Language

Simplified Chinese

ISBN

9787563937042

Author

Ren Nan

Publishing house

Beijing University of Technology Press

Pages

265 pages

Open

16

Brand

Beijing University of Technology Press

Chapter 1. Correctly understanding the work of clerks 1. The basic concepts of clerks 2. The classification of clerks and their main duties 3. The basic principles of clerks 4. The main working methods of clerks 2. The image requirements 1. The external image of success The main principles of dress code in the workplace III. Dress code for women in the workplace ^[1]

Fourth, the men's clothing in the workplace, five, workplace taboos, six, know the necessary workplace etiquette, seven, can not be ignored workplace manners Chapter III professional literacy 1, workplace clerks to be diligent, always enthusiastic about work, three, to be active Take the initiative 4. Do nt make any excuses for yourself 5. Be open-minded and accept criticism 6. Be positive and pursue progress Chapter 4 Basic skills 1. Have a good memory 2. Have a certain shorthand ability 3. Have a basic foreign language level 4. Have a certain writing ability. 5. Calligraphy can not be ignored. Chapter 5. The layout of the office environment. 1. The layout of the office. 2. The organization of the desk. 3. Creating a comfortable office environment. 4. The landscaping of the office. 5. The security of the office. Chapter 6. Reception work in the office 1. Classification of reception work 2. Points for reception work 3. Preparation for reception 4. Notes on reception etiquette 5. Main tasks of reception work 6. Skills of reception work 7. Chapter Common Office Affairs 1. 2. Tips for making and receiving calls 2. Handling of mail 3. Use and storage of seals 4. Management of the film V. Skills for scheduling official business activities Chapter 8. Conference service work 1. Basic knowledge of the conference 2. Preparation before the conference 3. Preparation of conference equipment 4. Writing work of the conference 5. Management of life during the conference 6. Post-conference service work 7. Organizational points of common meetings Chapter IX Management of various office documents I. Overview of office document management II. Classification of office documents III. Several steps for document archiving IV. Management of paper documents V. Management of Electronic Documents VI. Storage of Files Chapter 10. Use of Office Equipment 1. Use of Printer 2. Use of Fax 3. Use of Copier 4. Use of Scanner 5. Use of Projector Chapter 11. Common Applications Writing of documents 1. Writing of business documents 2. Writing of business documents 3. Writing of communicative documents 4. Writing of administrative documents Chapter 12. Cultivation of communication and coordination abilities 1. Communication abilities 2. Coordination abilities 3. Public relations abilities 4. Other abilities related to communication Chapter 13. Training of psychological qualities I. Office clerks should work with care II. Office Clerk things be careful Third, office clerks work have patience four office clerks to strengthen the psychological quality