What does an office assistant/receptionist do?

Assistant/receptionist is usually responsible for the obligations of Front Office in business or organization. The receptionist usually controls access to the office by greeting guests, informing employees about visitors and working with delivery people and suppliers. In addition, the office assistant can be responsible for a number of office management tasks such as table management, correspondence and ordering of office supplies. Depending on the size of the organization and the number of employees it has, the assistant/receptionist may also act as a personal or administrative assistant of one or more executives or managers of the company.

While many offices are now relying on voice mail systems to respond to phones and direct the caller to a relevant worker, many of them still employs an office assistant/receptionist to correctly manage the telephone system and talk to callers who have difficulty using it. Receptionists also perform a task that oversees the areaThe reception, also known as a waiting room or a room that visitors usually enter. The traditional office assistant/receptionist will usually take responsibility for ensuring that the visitor is announced by people he visits, or, if the visitor is delivered by a person, the receptionist usually signs the packages and informs the recipient of their arrival. The assistant/receptionist may also be responsible for informing customers about the company's services and can also plan meetings between clients and employees.

Businesses with relatively small staff of the office support may require office/receptionist assistant to take over more roles in the company. In a very small organization or in an area with a very modest budget, the receptionist can also serve as the head of the office. It may be responsible for ensuring that the office works well by replenishing the power of office machine performance, like JSuit copiers, fax machines and even computers. The office/reception assistant with these obligations will usually contact and cooperate with repair experts and other suppliers who may have to work in office space or building. Other common responsibilities include events planning, travel planning, and in some cases, general communication management in the office, such as announcements on holidays, special events and security considerations.

The

qualification that becomes an office assistant varies according to the skills necessary to take a position within a particular company. In many cases, office staff can acquire their skills at work or complete a program of vocational education, which provides them with a basic understanding of the office management procedures. Other possibilities include completion and educational classes for adults in various software packages, business writing and communication and protocol.