What Is a Crisis Intervention Center?

Hope 24 Hotline-Shanghai Life Education and Crisis Intervention CenterLife Crisis Interrupt (LCI): Professional 7 × 24-hour psychological crisis intervention hotline and cutting-edge life education non-profit (NGO) organizations

Shanghai Life Education and Crisis Intervention Center

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Hope 24 Hotline-Shanghai Life Education and Crisis Intervention CenterLife Crisis Interrupt (LCI): Professional 7 × 24-hour psychological crisis intervention hotline and cutting-edge life education non-profit (
The LCI Center currently has more than 200 volunteers with good quality and professional attitude, of which 100 are hotline operators, all of whom are professionals with the qualifications of national second-level psychological counselors. Through the cross-strait academic exchange mechanism, the introduction of Taiwan's mature 24-hour hotline professional operation model, as well as professional technologies such as life education, crisis intervention and crisis emergency dispatch, ensure the international level of professional services of the center.

Volunteer Types at Shanghai Life Education and Crisis Intervention Center

(1) Hopeline operator: answer the crisis intervention and psychological assistance hotline.
1. Participate in professional wiring training for dedicated volunteers.
2. According to the duty time provided by the volunteers, arrange a weekly or bi-weekly duty for each volunteer.
3. Hope that the hotline wiring time: 24 hours, open all year round. (The operator will be on duty 24 hours a day.)
4. The following are the wiring shifts. Please choose the wiring volunteers: (how many shifts of the day of the week can be selected more)
The first class 08: 00-12: 00
The second shift 12: 00-16: 00
The third shift: 16: 00-19: 00
The fourth shift 19: 00-22: 00
Fifth class 22: 00-08: 00
(2) Gatekeeper's lecturer: preaching the technology of suicide prevention and detection mechanism
1. Participate in full-time lecturer training.
2. Represent our center to all enterprises, institutions, schools, communities ...
Preaching: Suicide prevention gatekeeper training-Five magic weapons for suicide prevention (2 hours) and other suicide prevention theory techniques and life education promotion.

Volunteer training at Shanghai Life Education and Crisis Intervention Center

(1) Pre-service training : 60 hours in total.
1. Crisis Intervention Course: Hope Hotline Operator and Gatekeeper Lecturer
2. Wiring skills training: Hope hotline operator
3 Preaching skills training: gatekeeper lecturer
(2) On-the-job training : 3 hours once a month
(3) Annual training : 6 hours once a year

Volunteer organization of Shanghai Life Education and Crisis Intervention Center

Volunteer organization structure of the LCI Center: Administrative activities, planning and marketing, research and development, film and television media, online communication, college volunteers, and legal advisory departments, establish division of labor.

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