How can I choose the best knowledge management strategy?
When selecting the best knowledge management strategy, the company must take into account the available resources, including software and human resources that can be devoted to full -time knowledge management. Corporate culture should also be assessed and the company should consider whether changes are required for this culture. The company's objectives and the mission statement are other factors in determining the knowledge management strategy. The best strategy to be followed also depends on the business model, the industry in which the company operates and the nature of customers and business suppliers. The company with innovation culture requiring support from knowledge management should have a strategy to support sharing innovative ideas within the basis and links with the relevant devices for external research or network of cooperation. The company dedicated to customer services should connect the knowledge management strategy with customer feedback, online cooperation, open innovation and customer involvement in product development. The strategy should be focused on the available sourceOje about the use of software and the number of employees who can participate in knowledge management.
existing corporate culture is an important factor. If it is a culture for employees to participate and be proactive with proposals for improvement and innovation, the knowledge management strategy can be aimed at improving channels for communication between management and employees. This strategy could focus on increasing employees 'cooperation and ensure that employees' proposals are considered and, if appropriate, continue. Where corporate culture focuses on customer service, the knowledge management strategy could focus on improving communication channels and cooperation with customers.
If sufficient resources are available, the knowledge management strategy could focus on changing corporate culture to encourage more innovative or customers a more oriented approach within the organization. Strategy wouldIt could include the establishment of channels for employees' proposals, including sites for cooperation and incentives for serious participation, such as monthly prices at cashless prices for the best proposals. Regular meetings for discussions on the methods of promoting innovation or improved customer service could take place. A formal process could be introduced to ensure that all employees' proposals are monitored and have improved with other discussions with the relevant employees if necessary. Therefore, the knowledge management strategy could ensure that as many employees' proposals are as possible to the administration action.