What is communication competence?
Communication competence is the ability for someone to communicate with another to achieve its goals through interactive and appropriate interactions. Communication competence is primarily the level of skills that human resources experts and those who are responsible for the management of others must achieve and own. In order to achieve communication competence, the communicator must meet six criteria: flexibility, involvement, management, empathy, efficiency and adequacy. Flexibility
requires that the communicator can adapt to situations to change the behavior of others to meet the goals. Adaptability or flexibility may require a person who communicates with others is sensitive to the objectives and people responsible for achieving goals. For example, a supervisor can motivate workers by recognizing long hours that employees had to put, but at the same time make sure that the work is done.
Connecting Construction is another skill needed to achieve communication competence. That requires thatto interact directly with the other party. Interaction involves listening to the needs and concern of others. It also requires the communicator to be aware of how other people perceive them and know what to say.
The ability to control a conversation requires the communicator to regulate how it interacts with others. The communicator must also adapt and control the conversation and their social interactions. The conversation procedure requires the communicator to control the direction in which the conversation takes place, which is another level of achievement.
Empathy is the ability of the communicator to show that they understand where the others come from to share their own emotions. It is an emotion where the communicator shows that he knows, who is coming and that the communicator understands and understands.
efficiency is the ability of the communicator to achieve the goal of conversation. The ability to achieve a conversation objective is to measure the level of communication competence. Efficiency is the ability to SPThread both the requirements of the communicator and the other parties.
Communication criteria also require adequacy. Suitability is the ability to observe the expectations of the situation. How appropriate conversation is to achieve goals is one of the primary measurements for achieving communication competence. When all these criteria are met, the communicator reached the highest level of communication competence.