What Is Real Time Enterprise?

Real-Time Enterprise (RTE, Real-Time Enterprise). As a world-renowned IT consulting company, Gartner has put forward many familiar enterprise management concepts, such as ERP, CRM, ERPII, etc. At the end of 2002, after a lot of long-term investigations and studies by analysts from different backgrounds and disciplines, Gartner summed up a business concept RTE (real-time enterprise) that will have a profound impact on business management. Gartner defines a real-time enterprise as: A real-time enterprise is a company that competes by actively eliminating the delays in management and execution of its critical business processes by using the latest information. In short, RTE is not a technology, but a business capability.

Real-time enterprise

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Real-Time Enterprise (RTE, Real-Time Enterprise). As a world-renowned IT consulting company, Gartner has put forward many familiar enterprise management concepts, such as ERP, CRM, ERPII, etc. At the end of 2002, after a lot of long-term investigations and studies by analysts from different backgrounds and disciplines, Gartner summed up a business concept RTE (real-time enterprise) that will have a profound impact on business management. Gartner defines a real-time enterprise as: A real-time enterprise is a company that competes by actively eliminating the delays in management and execution of its critical business processes by using the latest information. In short, RTE is not a technology, but a business capability.

Chinese name

Real-time enterprise

Foreign name

RTE, Real-Time Enterprise

Nature

World-renowned IT consulting firm

Business Management Concept

ERP, CRM, ERPII, etc.

A real-time enterprise is a four-word related word, which does not refer to an enterprise, but refers to a concept of operating an enterprise.

The practice of RTE has already begun. For example, as early as the 1970s, Japan

Most companies still have a significant lag in obtaining critical information.

Because the information used is not real-time, it brings disadvantages to the enterprise: wrong reordering and delivery decisions; losing business to more flexible

A real-time enterprise represents the improvement of the overall quality of an enterprise. Therefore, it should have a good environment from the inside to the outside, from the soft to the hard. The establishment of a real-time enterprise should grasp the following strategies:

RTE has become the goal pursued by many enterprises, and it will inevitably become a development trend of enterprise management. RTE cannot be separated from the existing management foundation, and there is no shortcut to go to a "real-time enterprise". It is a comprehensive improvement and upgrade process of enterprise management.

Implementing RTE (real-time enterprise) is not a simple exercise, and the stakes and risks are very large. Smart businesses are realizing that reducing the end-to-end time cycle brings more change than starting a new round of cost reduction. They also realized that Internet technology made it possible to significantly reduce process time. However, if the business department and IS (Information System) department's measures are not appropriate, time-oriented changes often fail.

In the RTE initiative, there are six rules to follow, the first three of which are specific to the business unit, which can help company leaders focus on key issues from the beginning of RTE work. The focus of these three rules is clear: to ensure that there is a clear goal and that all those involved in the change process know what it is. The last three rules are for IS departments, ensuring that IS organizations can respond quickly to RTE actions led by business units.

"Real-time enterprise" (RTE) is not just a slogan, it will bring many benefits to the enterprise. Since entering the new century, market competition has become increasingly fierce. Whoever can quickly respond to the needs of customers and the market, and use this event to drive the various businesses of the enterprise, will be invincible.

Some world-renowned companies have begun construction of real-time enterprises. For example, Intel now reorganizes manufacturing and sales to only two days; JETBLUE controls sales through the network and virtual call center, and it only takes a few minutes from booking to funding. In 18 months; ZARA, a European clothing retailer, it only takes 10 days for the clothing to go from the design concept to the finished product; Marks & Spencer can detect and discover when credit card fraud occurs; in 2002, DELL squeezed out over $ 1 billion through RTE redesign.

GE Chief Information Officer GARY REINER believes that along the path of real-time enterprises, GE and other companies can become more robust and flexible without facing greater and more hidden cost risks, because so far GE's experiments have not Doubtably brought great benefits to the company to cut costs, and even when this move was initially put in place, it had an immediate effect. For example, GE estimates that its real-time corporate reforms saved the company about $ 1.6 billion last year.

To sum up, promoting "real-time enterprises" can bring the following benefits to enterprises:

1. Make enterprise business processes smoother and more reasonable. The real-time corporate focus is on commerce and technology. Able to quickly detect changes in consumer and market needs. This helps companies to revise their original plans, better adapt to the rapid changes in consumer and market demand, and shorten the time from product development to sales, thereby improving the company's market competitiveness and keeping the company in an active state.

2. Improve the speed and flexibility of management decisions. It is manifested in the establishment of a formal, standard enterprise architecture under a structure based on collaboration capabilities, with no boundaries and no dead ends. Minimize employee involvement. Try to avoid mismatches and reruns. Only push rather than stretch key information to customers, employees, and managers, allowing them to make faster decisions.

3. Reduce the delay of management control to gain greater competitiveness. In fact, as long as real-time monitoring of 5% of enterprise information is sufficient, it will be enough to improve business operation efficiency and risk management by 50%. It can be seen that many enterprise managers have realized that real-time enterprises can help to respond quickly to changes, reduce cycle times and improve risk management. This way, instead of waiting for results until the end of the season, the end of the month, or the weekend before taking action, you can now react immediately and continuously.

4. Flexible handling of accidents. The existing information resources of the enterprise are enough to avoid non-natural disasters (such as shortage of inventory, wrong demand, and insufficient income), but the fact is that disasters continue to occur, which means that although warning information exists and circulates, the Did not ring. The reason is that this information cannot be passed to the right people who can make decisions. RTE can be obtained and transmitted to the relevant personnel, and it is important to monitor the processing of this information. You have to do this for critical processes, and if you don't, accidents often occur.

5. Retain existing customers and bring in new customers. No customer will complain that the service is responding too quickly. If you can save customers a little time, it means bringing value to customers. If you can provide more convenient services than competitors, customer resources will flow to you.

In summary, the realization of the "real-time enterprise" will make the management and control system of the enterprise more flexible and effective, and it can relatively easily solve the problems that were originally considered difficult, and give the enterprise management control system a new vitality.