How Do I Pursue a Food Service Career?

Catering professional ethics refers to the code of conduct and codes of conduct (such as employee codes, operating procedures, etc.) that people who are engaged in the catering industry should follow throughout the professional activities.

Catering ethics

Compared with other industries, catering ethics has the following significant characteristics. ^[1]

1. Is an important force to promote the construction of material civilization in catering companies ^[2]

1. Warm and friendly, guest first ^[2]

This is the most distinctive and fundamental professional ethics code of the catering waiter. It inherits the tradition of having friends from afar and enjoying themselves, and has given new content to the times. Warm and friendly, guests are supreme. Therefore, we should correctly understand the division of labor in society, think what customers think, and anxious customers, treat the needs of customers as the first need of catering waiters, and establish the thought of dedication and pleasure.

2. Sincere and fair, reputation first

This is an important criterion for dealing with the actual interests of the subject-object relationship. The ancients said: "Recruit the world sincerely, reputation comes from the letter." Only with sincerity can there be customers, and with customers, can enterprises thrive.

3 Civilization and courteous service

This is the most important guideline for catering professionals to implement a code of ethics. Treat guests politely, think what the guests think, and anxious the guests, so that all guests feel sincere friendliness, satisfaction of needs, and thoughtful service at all times. Without quality service, the catering service will lose the most basic content. Therefore, it is still the most important criterion for measuring the quality of catering services.

4 Collaborate and take care of the big picture

This is an important criterion for correctly handling the interrelationships among colleagues, departments, enterprises, industries, and local and overall interests, immediate and long-term interests.

5. Compliance with laws and regulations, integrity

This is a code of conduct for the proper handling of public-private relationships, including individuals and collectives, individuals and society, and individuals and countries. It is both a need for legal norms and a need for moral norms.

6. Study business and improve skills

This is the common norm of various professional ethics. It raises job responsibilities from business to ethics, showing a qualitative leap. The ancients said: "If you want to be good at work, you must first sharpen it." This "tool" is the means by which service personnel turn their wishes into reality and turn quality service into action. This means: excellent skills, rich knowledge and superb skills.