What does the 911 dispatcher do?
The 911 dispatcher is responsible for obtaining a corresponding response to the site of emergency as quickly as possible after someone calls 911, an emergency telephone number in the United States, Canada and some other countries. The 911 dispatcher must accurately collect information from the caller to pass it to the answers. The dispatchers must then select the most suitable unit available and convey this information. Quite often, calls are literally a matter of life and death. The individual is often desperate, perhaps in shock, and can be difficult to pass even the simplest details.
911 The dispatcher will often have to calm the person to collect any useful information. Without details such as the nature of an emergency and location, no answer is possible. It is up to the 911 dispatcher to ensure that the caller will be able to pass on all the reliefs of Vant.
The dispatcher then contacts the unit to respond to the emergency situation. It is up to the 911 dispatcher to determine what level of reaction is suitable for the emergency situation.For example, the home fire of the kitchen and the forest fire would require firefighters, but the severity and range of each emergency requires different levels of reaction.
units for reaction to emergency situations often do not wait for a call station. Tracking units in the community are another dispatcher's responsibility. The units regularly call to keep the dispatcher up -to -date information about their current location and availability. When the 911 call comes, the dispatcher is able to select the nearest available unit and shorten the response time.
Information is monitored by extensive record. The dispatcher is obliged to register all calls and record all relevant production. Information from units of answers, such as the patient's condition, is also recorded. The dispatchers must also monitor the location and condition of all units in the area, with regular updates as the conditions change.
dispatcher can often be required to prefer himrafts. When the sources are dragged, the 911 dispatcher must decide which emergency situation will be immediate attention. They usually have an extraordinary incident priority. However, some emergencies are more sensitive than others, and the dispatcher could first decide to respond to more urgent problems.
dispatchers will also receive several emergency calls during the day. Individuals could try to contact a local police station or hospital. Neemoral requires information such as road conditions, can also be redirected from other lines. Usually, these calls are solved quickly, either by providing the required information or by providing a Caller non -real phone number, such as a local fire station, police station or hospital where any questions can be addressed.