What Does a Fitness Manager Do?

Fitness membership consultants are not just sales staff in fitness centers. It is also a service staff of the fitness center. In actual work, the position is equal to sales and service. The work of fitness membership consultants helps customers to provide professional fitness services from a professional perspective. Sales work

Fitness Membership Advisor

The word fitness in fitness membership consultants indicates that the industry belongs to it. It can be clearly understood that fitness membership consultants are practitioners in the fitness industry, not in other industries. The products sold are closely related to fitness services.
The word membership in fitness membership consultants indicates the way they operate. Most fitness clubs are members-based, a club-based business philosophy, and a long-term membership service. Therefore, in the actual work of fitness membership consultants, sales and service should be given equal emphasis.
The word consultant in fitness membership consultants has the same meaning as consultants in other industries, and aims to highlight the professionalism and service of this position. For example, legal consultants, beauty consultants, and property consultants. These salespersons use a professional perspective to help customers provide professional services. They focus on professionalism and high-quality service sales.

Basic Information
Job Title: Fitness Membership Advisor
Affiliation: Membership Department (Sales Department)
Job Number:
Job level
Responsible superior: Membership manager (sales manager)
Subordinates responsible:
Working relations
Internal working relationship
Fitness club operation department
2. Fitness club coaching department
External working relationship
Facing members directly (including individuals, enterprises and institutions, social organizations, etc.)
Affiliation
Senior Membership Manager, General Manager of Fitness Club (Shop Manager)
Job summary
Complete monthly sales of membership cards and provide quality customer service to members
Job responsibilities
1) External market expansion. Including dispatch and direct customer visits. In the expansion process, it has a good image and etiquette, can spread health concepts to customers, and can promote and maintain the company's brand image.
2) Invited customers and in-field maintenance, can actively collect and organize customer information and contact appointments, and can introduce the club situation politely and proficiently when receiving visiting customers.
3) Follow up customers. After successful invitation, they can continue to follow up, and transmit fitness awareness, company brand, advantages and other information to customers, and provide quality customer service for members and potential members.
4) Sign the order. Familiar with the sales system formulated by the company. Familiar with the specification of the agreement
5) Customer maintenance. Call or visit members regularly to express greetings and help customers solve some fitness problems from a professional perspective
6) Fill in each work record and related sales reports carefully, and follow the sales process of the company
7) Comply with the relevant rules and regulations of the fitness club and the department, obey the management, and strive to achieve the monthly and annual performance goals
8) Smile to all employees and customers, take the initiative to say hello and keep the office clean and tidy, and take care of the company's computer equipment and other equipment
Other jobs
Other temporary work assigned by superiors
Supervised
Membership Manager
Work authority
1) Use of departmental computers and telephones
2) Right of custody of active goods for export
3) The right to be informed of the distribution of departmental sales resources
Qualifications
content
Necessary condition
Expected conditions
Education level
Complete nine-year compulsory education
Above high school (including high school)
Appearance requirements
Correct facial features, no obvious scars on the exposed part
Sweet appearance / good looking, good temperament
work experience
Love sales
More than 1 year including one year of relevant work experience
Skills and abilities
Able to communicate with others, express opinions smoothly / Accept and understand information
Proficiency in communication and sales skills
Personality and quality
Cheerful, strong / honest, responsible
High corporate loyalty
Remuneration
Fitness membership consultant salary = basic salary + task award + performance award + meal subsidy + personal sales commission, etc.

IN OTHER LANGUAGES

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