What Does an Evening Receptionist Do?
Business reception is generally based on business negotiation or business cooperation, and its etiquette specifications are relatively high.
Business Reception
- Reception application ----- determine reception level ----- contact reception unit ----- arrange reception staff ----- airport (station) pick-up ----- arrange accommodation ----- marketing Center visit ----- Leadership interview ----- Catering arrangement ----- Propose and collect cooperation matters ----- Handle and determine cooperation matters ----- Leadership talks ---- -Airport (station) drop-off ------ Telephone return visit 1. Reception application: Business and staff of a certain field department notify the administrative office when they understand that the customer is about to visit, and require arrangements for customer reception. Notify by phone, and confirm the customer's contact information, number of people accompanying, whether to use the car to the airport or train station;
2. Determine the reception level: The reception can be arranged according to the level of the visiting staff according to the following standards. (1) Ordinary staff level: suitable staff: dealer business inspectors, technical staff, home improvement company designers, manufacturers middle managers, General intention dealers, etc.
a: The accommodation standard is based on the requirements of the counterparty, and the company does not bear the accommodation costs;
b: Catering standards: simple consumption of lunch is controlled below 300 yuan, dinner consumption is controlled below 400 yuan;
c: Receiving accompanying persons: the company's grass-roots salesman, a regional manager;
d: Reception vehicle: 4WD or taxi.
e: The above standards are based on two customers. If there are more than two customers, the food and beverage will be added to the standard of 50 yuan per person.
(2) Senior personnel level: suitable personnel: engineering procurement, terminal consumer enterprise leaders, cooperative distributors, factory senior management personnel, export company leaders, etc.
a: The accommodation standard is based on the requirements of the counterparty, and the company does not bear the accommodation costs;
b: Catering standards: Convenient lunch consumption is controlled below 500 yuan, dinner consumption is controlled below 500 yuan;
c: Receiving accompanying persons: a regional manager, a supervisor;
d: Reception vehicle: 4WD or commercial vehicle or taxi;
e: Emotional reception: For such personnel, the company's senior cadres can arrange for one or two receptions at home, accompanied by the reception staff to increase their affection; (depending on the cooperation between the two parties)
f: Other reception items: The company arranges to take customers to the main local attractions for entertainment or evening entertainment, and the cost is controlled below 700 yuan; when necessary, souvenirs can be given away when customers leave. (Depending on the cooperation between the two parties)
g: The above standards are based on two customers. If there are more than two customers, food and beverage will be added to the standard of 100 yuan / person; entertainment will be added to the standard of 200 yuan / person.
(3) Special-level personnel: Suitable personnel: Leaders of a major dealer (including domestic sales and exports), government officials of a certain field, heads of relevant departments of the local industry, invited leaders of manufacturers, invited leaders of the company, and other special personnel .
a: Accommodation standards above four-star hotels, room rates are controlled at 400-700 yuan / room, the company bears the entire cost;
b: Catering standards: lunch is simple, consumption is controlled below 1,000 yuan, dinner consumption is controlled below 1,000 yuan;
c: Receiving accompanying persons: a regional manager, a supervisor, a marketing general manager, and a shareholder;
d: Reception vehicle: commercial vehicle or leased premium vehicle;
f: Other reception items: The company arranges to take customers to the main local attractions for entertainment or evening entertainment, and the cost is controlled below 1,200 yuan; if necessary, souvenirs can be given to customers when they leave. (Depending on the cooperation between the two parties)
g: The above standards are based on two customers. If there are more than two customers, an additional standard of 100 yuan / person is calculated. For entertainment, an additional standard of 250 yuan / person is calculated. [1]