What is a Retail Consultant?
Sales consultant refers to the general name of a group that solves the internal sales staff training and common sense involved in the work. Sales consultants in different industries have different responsibilities and specifications.
sales consultant
- For example, technical things need sales consultants to train salespersons. When some very professional questions can be answered directly by sales consultants.
- What does a sales consultant do? [1] What are their specific job responsibilities? The duties of sales consultant positions are naturally different in different industries. The duties of sales consultant positions in the eight major industries have been sorted out, from trade import and export, real estate, automobile sales to e-commerce, training, and so on.
Industry 1: Wholesale · Retail, Office Equipment · Supply, Trade · Import & Export 1. Responsible for market research and demand analysis;
2.Responsible for company product sales and promotion;
3.Responsible for the management of sales channels and customers;
4.Set up a sales team and train sales staff;
5. Evaluate sales performance and build a sales team.
Industry two: home appliance industry, home interior design and decoration 1. Responsible for the company's product sales service and customer consulting services 2. Responsible for the company's product sales and marketing work 3. Responsible for collating the product sales information and formulating sales plans 4. Responsible Develop product sales market and complete various sales targets issued by the company 5. Responsible for digging customer needs, recommend company products, realize product sales 6. Responsible for business negotiations with customers, and business pre-sales tracking <br /> Industry three: Entertainment · Sports · Leisure, Durable Consumer Goods (Apparel · Textile · Leather · Furniture), Wholesale · Retail1 . Responsible for the company's product sales services and customer consulting services 2. Responsible for maintaining customer relationships and doing related related business Organize product sales data 4. Dig customer needs, recommend company products, and achieve product sales <br Industry 4: Real estate development, construction and engineering, real estate services (intermediary, property management, supervision, design institute), intermediary services 1, Responsible for customer reception and consultation;
2. Identify customer needs, provide suitable products, and negotiate prices;
3. Responsible for the entire process of buying, selling, and leasing of apartments, villas, and office buildings, including viewing, receiving intentions, signing and transferring, etc., to facilitate business transactions;
4.Responsible for follow-up work such as business follow-up, customer information registration and customer relationship maintenance;
5. Responsible for the company's product development and accumulation, and establish a good business collaboration relationship with customers.
Industry 5: Automotive · Motorcycle (Manufacturing · Maintenance · Accessories · Sales · Service)
1.Complete the assigned sales goals;
2. Find potential users and follow up with them to convert them into transaction users;
3. Show room sales business reception, master the entire process of sales core processes;
4.Set up sales business files;
5.Revisit users regularly to keep in touch;
6.Arrangement of vehicles in the exhibition hall;
7. Collect competitor information.
Industry 6: Education · Training · Research · Academic < br <Sales responsibilities of sales consultants:
1.Responsible for receiving calls from 800, company hotline and campus; record and count daily calls;
2. Start outbound business according to the existing customer list and conduct effective telesales;
3. Make an appointment with a potential customer to realize the audition experience at the store;
4. Make an appointment for the second follow-up call for those who have not arrived at the store;
5. Responsible for visiting the store to experience the pre-sales reception, post-sales assistance and related services of the registered customers.
6.Responsible for timely updating of customer database data; collection and collation of customer information;
7. Responsible for completing the continuous renewal course for registered customers.
8. Responsible for completing the course arrangement and consumption of registered customers, telephone tracking and regular follow-up visits.
9.Assist in completing the monthly freshman registration plan;
10.Assist the marketing department in marketing activities;
11. Participate in related activities organized by the company and various training courses.
Industry 7: Trade · Import and Export 1. Responsible for the company's product sales service and customer consulting services 2. Responsible for the company's product sales and marketing work 3. Responsible for collating the product sales information and formulating sales plans 4. Responsible for developing the product sales market To complete the sales indicators issued by the company 5. Responsible for mining customer needs, recommend company products, realize product sales 6. Responsible for business negotiations with customers, and business pre-sale tracking <br /> Industry 8: computer software, IT services · System integration, Internet · E-commerce 1. Responsible for the company's product sales services and customer consulting services 2. Responsible for digging customer needs, recommending company products, and realizing product sales 3. Responsible for developing product sales markets and completing various sales issued by the company Indicator 4. Responsible for collating product sales data and formulating sales plan 5. Responsible for conducting business negotiations with customers and tracking business before sales