Do Airlines Still Use Paper Tickets?

E-ticket is also called e-ticket customer service. It is the electronic form of paper ticket. It is an electronic number record. E-ticket stores the ticket information in the reservation system. Operations such as rebooking. Electronic tickets rely on modern information technology to realize the entire process of paperless, electronic booking, checkout and check-in procedures. For passengers, its use is no different from traditional paper tickets. From this point of view, according to the definition of e-ticket, the difference between e-ticket and ordinary paper ticket is only one tangible and one intangible. All functions should be the same as paper ticket, but in fact, the differences between the two are not the same. It's not that simple.

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Electronic Ticket Passengers who purchase e-tickets and hold T4 coupons can go through check-in procedures at the check-in counters of their airlines just like ordinary passengers; passengers without T4 coupons must go to the designated counters of their airlines with the original valid ID used when purchasing tickets Check-in. If the passenger's identity information does not match the booking system information, they will be denied boarding. After the passenger's identity is confirmed, the staff will print the T4 coupon, boarding pass and luggage tag for the passenger. The passenger must pass the boarding pass and the T4 coupon to pass the security check. At the same time, the T4 coupon and the boarding pass together constitute the passenger's reimbursement certificate.

E-ticket purchase

Electronic Ticket E-tickets can be booked and purchased online or by phone. Such as: Ctrip.com, Qunar.com, Travel.com, Mango.com, etc. When choosing a ticket purchase website and institution, be sure to make a qualified unit. It is best to see if you have the qualifications for formal ticket sales and whether you can find the company's record information. Airlines offer very cheap international air tickets, but there are many restrictions such as "No change at will, free checked baggage restrictions, refundable fees for expensive refund fees, and completed travel within the specified travel time" and many other restrictions.

E-ticket re-issuance

E-tickets, like traditional tickets, can be changed, signed and refunded according to the regulations of each airline.

E-ticket usage

Electronic Ticket For three cases, you can continue to use some domestic paper tickets:

The first type is tickets for infants and disabled soldiers;

The second is some cities that still need paper tickets due to temporary technical problems at the airport, such as Jinggangshan, Manzhouli, Mudanjiang, Jiamusi, Xishuangbanna, etc .;

The third is a written notice issued by the airline's headquarters to the International Air Transport Association, which needs to continue to issue some paper tickets.

E-tickets are now available for infants and other tickets!

E-ticket payment

Electronic Ticket After booking an e-ticket, you can pay by cash, transfer, check, or network. The specific payment method depends on the situation of the booking agency. The most convenient way is online banking, telephone banking, third-party payment software (such as Alipay, Tenpay, etc.).

E-ticket verification

Electronic Ticket Forged e-tickets are now appearing in many places. How to verify e-tickets? When you have booked an e-ticket, after the payment is completed, you can enter the obtained e-ticket information into the e-ticket verification section of the website for verification. The verification requires the electronic ticket number and the passenger's name. After verification, you can know the authenticity of the electronic ticket and whether the ticket is issued. Note that if the e-ticket is already in use, verification cannot be performed here.

E-ticket boarding steps

1. First you need to arrive at the airport one and a half hours before the departure time. Ask the staff or look at the LCD screen to find out what boarding pass your flight is at at counter.

2. Come to the counter and give the staff an identification card, and place the checked luggage on the conveyor belt. If you have any questions, you will be asked to unpack the baggage and take a look.

3. Take the ID card and boarding pass to the security check (that is, the door that rang once) to check, then enter the departure hall and press the boarding slogan written on the boarding pass to wait for boarding.

Five advantages of electronic tickets

Electronic Ticket

1. Convenient and fast : Reservations can be made at any time anywhere that can access the Internet or can contact the reservation center.

2. Eco-friendly : no need to print paper tickets, one code can board the plane, reduce costs and protect the environment.

3. Reduction of links : E-tickets do not need to be accompanied by logistics, so that the majority of users can experience the consumption process of taking goods "online payment" and satisfy the consumer psychology of e-commerce.

4, in line with the trend : e-tickets are in line with the market needs of the information age, and have become one of the important standards for e-commerce of air travel. The electronicization of developed international air tickets in foreign countries has exceeded 90%, and the electronicization of air tickets in China is an inevitable trend in the future.

5. Safety and time saving : Passengers do not need to get paper tickets. As long as they have their ID card and electronic ticket order number, they can directly get the boarding pass on the plane one hour before the plane takes off at the special counter of the airport airline. This avoids the embarrassment of being unable to board because of lost or forgotten air tickets.

Electronic ticket online payment

At present, domestic bank card online payment technology and security technology have matured. Online payment is operated through the payment gateways of major domestic banks, and is encrypted using international advanced SSL methods. The security is the responsibility of the bank, and after the security certification of the national authority, the secure payment is completely guaranteed. When the user needs to fill in the bank card information, he has actually reached the bank's payment gateway. Therefore, users do not need to worry about your bank card information being leaked when paying for e-tickets.

In order to make you feel more comfortable using the bank card online payment function, we suggest that you take the following precautions:

Try to make online payment in your home or personal computer;

Enable the "mobile phone SMS notification" function of bank card transactions, so that any change in the transaction amount in your card can be notified by the bank's mobile phone SMS, which is more convenient to monitor the use of your bank card;

Use a bank card specifically for online payment;

Set the maximum daily payment limit on the Internet. Such a measure enables your funds to control the scope of losses when they encounter risks

You can often change the password for online payment;

Using the function of the bank's telephone bank fax statement, often check each transaction record of yours, and solve the problem in time.

After taking the above measures, you can safely use the "Online Payment" function to enjoy the fun of online ticket purchase!

E-ticket use process

Electronic Ticket 1 Log in to the website to find e-tickets for a certain flight

2 Fill in the ticket booking content, be sure to fill in the passenger information accurately

3 After confirming the order, pay the ticket online and complete it on the bank website

4 "Customer service staff" will verify by phone within half an hour and send the electronic ticket number to your email or mobile phone

5 The passenger holds a valid ID and picks up the boarding pass at the airport electronic ticket counter

6 Pass the security check and board the flight. If you need reimbursement, you can get a "trip itinerary" as proof

E-ticket reimbursement

Electronic Ticket At the same time that domestic e-tickets have been issued successfully, a traditional ticket substitute called an "air transport e-ticket itinerary" has also been produced, which can be used as a legal ticket reimbursement certificate.

When a passenger purchases an international ticket, a regular international ticket agent will issue a "Special Invoice for International Air Passenger Transport" to the passenger, with which the passenger can reimburse the international ticket.

In addition, at present, air ticket agents can be roughly divided into two types, one is a domestic air ticket agent (type two agent); the other is an international air ticket agent (type one agent), which generally has domestic air ticket sales and international air ticket sales permission. Only one type of agent is eligible to sell international air tickets and issue international aviation special invoices.

Reminder: Passengers should pay attention to whether the agent is a type of agent when ordering international tickets, so as not to obtain legal reimbursement vouchers.

In addition to buying an e-ticket, you can ask the ticket agent to issue an Air Transport E-Ticket Itinerary. Customers can also ask for an Air Transport E-Ticket Itinerary at the check-in counter or check in with The ticket agent made a mailing request.

How to refund e-tickets

Electronic Ticket If the e-ticket is not used and the itinerary is not printed, the refund can be processed according to the regulations of the airline. If the itinerary has been printed, it must be processed with the itinerary.

E-ticket identification

How to identify genuine and fake electronic tickets, what should I do if I buy fake tickets? In order to effectively solve this problem of common concern to the majority of passengers. The "China Civil Aviation Electronic Ticket Service Hotline" jointly organized by TravelSky and China Aviation Association carried out a formal launching ceremony at the China Millennium Monument. From paper tickets to electronic tickets is a world trend in the development of air tickets. Since the large-scale promotion and widespread use of e-tickets and e-ticket itineraries in 2006, there have been successive attempts in society to use "high-value", "privately print itinerary" and other methods to seek benefits and even deceive passengers, causing them to purchase After the ticket cannot be boarded normally. In order to solve this problem, the Transportation Department of the Civil Aviation Administration of China organized and coordinated. The China Air Transport Association is responsible for the information supervision of electronic tickets, and regulates and organizes the illegal acts of ticket agents. At the same time, because of its strong technical advantages, China Airlines can pass its Network and technical means to query and retrieve all air ticket information.

To this end, the two units jointly launched "civil aviation e-tickets", which mainly accept passengers to verify the authenticity of e-tickets and accept e-ticket complaints. Since the trial operation began in February, many passengers have recoursed to the drawer in a timely manner after finding out that their information does not match through the hotline, effectively protecting their rights. Under the initiative of the China Air Transport Association, the "Integrity Service Self-Regulatory Alliance" was established. The first batch of 15 air ticket sales agents across the country voluntarily joined the "Integrity Service Self-discipline Alliance". The China Air Transport Association called for more air ticket sales agents to join .

At the same time, Hangxin Co., Ltd. also launched an electronic ticket channel on its "Xintianyou" website. In addition to providing information on civil aviation policies and regulations, airline passenger transportation regulations, and ticket sales agents, the channel also provides electronic tickets and electronic ticket itineraries. Online inspection function for consumers to inquire online.