What does "guaranteed satisfaction" mean?

In general, there is a supposed trust between manufacturers and consumers that products will actually function according to the advertised. The food product will be fresh and tasty, the spare part is right, or the toy will make all pieces demonstrated in television advertising. In order to ensure that the consumer is completely satisfied with the purchase, many retailers and manufacturers use the satisfaction to be guaranteed. The purpose of this simple slogan is to ensure consumers that the product or service will satisfy their needs, otherwise the trade or manufacturer will replace, correct or refund the customer's money. The result is that the product or service is so reliable or consistent in quality that the manufacturer or service provider is willing to stand behind it. This does not necessarily mean that the product or service has absolutely FECT performance, but that means that a certain form of satisfaction will be guaranteed to the customer, even if the product does not meet its expectations.

"guaranteed satisfaction" was sometimes translated by the consumer very literally, and the result is often legal steps against manufacturers or service providers. While the manager or manufacturer of trade can see a refund or compensation as an acceptable form of customer satisfaction, some customers may want additional compensation or payments before they feel satisfied. For example, incidents involving manipulation of product or contamination often do not end with an acceptable replacement or cash replacement. If the defective product causes damage to clothing or other personal assets of the customer, the manufacturer may offer for these damage to satisfy the customer.

Many retail and foods offer their own versions of satisfaction guaranteed . If a particular product does not satisfy the customer, the store can offer a double return of a defective product. If a competing store offers a discounted price for the same product, the store can honor the Price differenceMoney refund. Customer satisfaction is necessary for many companies, so certainty, such as "guaranteed satisfaction", is one way to generate repeated business. The consumer may have to know that a refund or exchange is available before making significant purchase or testing the product.