What Is a Management Process?

Management process refers to the purpose of enterprises to control risks, reduce costs, improve service quality, work efficiency, and response to the market, and ultimately improve customer satisfaction and enterprise market competitiveness to maximize profits and improve operating efficiency.

Management process

Internally, it should be based on corporate goals, improve the efficiency of management processes, balance the resources of all parties (production line balance), control the balance of overall efficiency, and achieve overall corporate performance.

External, customer-oriented, improvement

1) Too much division of labor leads to the completion of many departments in a business process, long operation time and high cost. When information is circulated in various departments, it takes a lot of time and energy to communicate and communicate. Each department has different priorities for the events that need to be processed, and they prioritize the events that they consider to be the most important. Therefore, it is difficult to ensure that a business process is completed at the time that customers want.

2) Each department is divided by functions, and employees are only responsible for their superiors. What the department is pursuing is the department's best. Each department can occupy the enterprise resources and obtain the maximum benefits as much as possible, and it is difficult to achieve the overall optimal of the entire business process. However, the survival of an enterprise depends on the products and services provided to customers. Customers do not pay attention to the performance of a certain department in the enterprise, but the operating behavior of the entire enterprise.

3) Today's enterprises have too many levels and organizations are bloated. In order to connect with various departments and links, enterprises need to set up many management personnel who coordinate, control, supervise, and review the business process.