What Is an Employee Assistance Program?

EAP (EmployeeAssistanceProgram) EAP (EmployeeAssistanceProgram) is also called employee psychological assistance program, and psychological management technology for all employees (hereinafter referred to as EAP). It is a systematic, long-term welfare and support program set up by employees for employees. Through professional diagnosis, advice to the organization and professional guidance, training and consultation to employees and their immediate family members, it aims to help solve various psychological and behavioral problems of employees and their family members, and improve employee performance in the enterprise.

Employee assistance program

Donald G. Jorgensen, president of the EAP International Association, believes that EAP is not only a benefit for employees, but also a benefit for management. Because

EAP content includes

In terms of services, EAP has its own set of mechanisms: in addition to providing psychological counseling, it can also pass mental health surveys, training,

It is difficult for EAP to have a unified standard model because different enterprises have different needs and preferences for EAP; different departments within the enterprise have inconsistent understanding and requirements for EAP; as an interdisciplinary project, psychologists, social workers and doctors It is difficult to reach a unified model; coupled with the different forms of development of EAP in various countries and regions, it is difficult to form a unified EAP model. However, this also provides sufficient flexibility for the operation of EAP. Professional consulting organizations can flexibly adjust the direction and focus of EAP according to the needs of the enterprise, flexibly choose the service mode, and communicate with

As of 1994, more than 80% of the Fortune 500 companies have established EAP projects. When companies applied EAP, they created something called "

The purpose of EAP is to solve various psychological problems and dilemmas of employees through professional services, improve the environment and atmosphere of the organization, and thereby improve the work efficiency of employees and the production efficiency of enterprises.

The psychological problems of employees in the organization will affect the enthusiasm of the employees and reduce the efficiency of the employees, which will affect the production of the organization.

Generally speaking,

First, carry out professional employee occupations

According to the implementation time-long-term EAP and short-term EAP.

As a system project, EAP should be implemented for a long period of time, lasting for months, years, or even without termination. But sometimes companies only implement employee assistance in certain situations, such as business reengineering, role change,

1. Confidentiality: Professional EAP consulting organizations strictly abide by the requirements of professional ethics, and must not disclose information to anyone. The boss and employees do not have to worry about their privacy being leaked.

Human resources are the primary driving force for the development of an enterprise and the most precious resource for an enterprise. Shanghai Xinchao EAP Service Center plans to provide your employees with comprehensive employee benefits to enhance talent satisfaction and sense of belonging.

Addressing work, personal issues and challenges that affect job performance;

Increase productivity and work efficiency;

Reduce work accidents;

Reduce absenteeism and employee turnover;

Enhance the cooperative relationship between employees;

Manage the risk of accidents;

Attract and retain employees;

Reduce employee complaints;

Help solve addiction problems;

Increase staff morale and motivation;

Management tools for performance analysis and improvement;

Demonstrate a caring attitude towards employees;