What is the program of assistance of employees?
Employee help program is a health benefit offered by many large employers. The Employee Assistance Program provider offers confidential access to support services that help employees with personal problems that can affect their work performance. The popularity of these services has been constantly increasing since the mid -90s, when several studies have combined personal problems with reduced productivity at work.
Through this service, employees and their closest family have access to advisors, social workers, psychologists, financial and legal advisors. A list of problems that the Assistant's Staff Program offers support for changing, but usually includes abuse of addictive substances, gambling, relationship problems, life advice and crisis support.
The provider of the Employee Aid Program usually relies on the network of independent experts who receive recommendations and payment from the program. These professional advisors and therapistsThey are proven by a strict process to ensure a standard level of expertise. This standard varies according to the provider, as well as the thoroughness of the therapist check. They provide their employer's name, staff number, and then describe the support they are looking for. The service connects them with a list of two or three advisors in their area that are available. The assistance program provider does not select any further information and all contact with the service provider is confidential and cannot be released to the employer.
Given the confidential nature of the service, the report provided to the employer at a summary level is. In the annual report, the service provider reports the total number of employees' contacts, the level of activity and the level of satisfaction with the Services. Name employees and are not included in the data provided to the employer. This process allows the employer and service providers to maintain the confidentiality of ZPan attorney.
Although some jurisdictions have licensing requirements for assistance programs service providers, it is not consistent in all areas. There are concerns about how an employee or employer could deal with any dissatisfaction with the services provided by the Employee Aid Program with regard to this situation. The question of responsibility and how to deal with any violation of confidentiality is not clear.
Many programs for assistance of employees are members of the Association of Employee Help (EAPA). This association publishes a regular journal, carries out research and provides information and support providers in more than 30 countries around the world. Through their conferences and seminars of the Association, it works hard to improve the knowledge of the benefits of the assistance of employees and improve internal procedures within the associations themselves.