What is an external failure?
External failure is a product that comes from the manufacturer and addresses a customer who has some type of error or is otherwise defective. It can be physical and includes a product that is damaged but not held within the company, but instead it is sold to the customer. There are also functional deficiencies that can represent a failure that may include electronic devices that do not work properly or stop working in a short period of time. External failure can be extremely harmful to society because not only costs sources to replace or repair, but also reduces the reputation of the company. An internal failure is a product that has been found to be defective or defective, while it is still in a society that is often caught by someone who works in quality control. These types of failure can be quite expensive for the company, usually due to waste and expenditure to ensure that other products are not similarly defective.
External failure, however, is a defective product that is not caught or held within the company, and instead is sold for sale to the general public. It can be the only product, perhaps one of thousands of items produced that had the defect unnoticed by internal quality control. However, large -scale problems may also occur, in which external failure occurs for multiple products that are supplied and sold to customers. A bulk item may have a structural error that occurs on hundreds or thousands of products, and each can then be sold to customers.
In the past, this type of external failure was the most common when a simple error in production resulted in the Subpar product. However, with improvements in technology, newer failures often include some type of Electronic or internal software problem. This type of external failure can be much more difficult to detect and may require a lot of time to replace or correct customer repair.
the cost of external withLooking is double, financial and reputation. Companies often pay a large amount of money for memory of objects that have a permanent defect or a dangerous defect. Even the replacement of several dozen products may require large costs for the entire process of change, evaluation and re -sending the product. However, more than financial expenses is a pity that such failure can cause the company's reputation. Customers can choose competitors after they have problems with products offered by the manufacturer, and extensive defects can be catastrophic for some companies.